Information Systems Manager (6097)

Mission Statement: "To be a leader in ending homelessness by providing a unique system of dignified housing opportunities, programs, and supportive services."

Status: Full-Time, Exempt, In-Person
Pay: $80,000 - $90,000, DOE
Schedule: Monday - Friday 8:30 AM - 5:00 PM

Job Summary: The Information Technology Manager is the strategic leadership of the organization's Information Technology (IT) team under the direction of the Information Systems Director. Corresponding responsibilities include developing and implementing Informaiton Technology initiatives, managing existing technology infrastructure, and leading a team in line with organizational goals. 

Essential Duties and Responsibilities:
Information Technology Management
Goal: To plan, implement, ad support IT initiatives for the organization

• Develop innovative technology strategies aligned with the organization's goals
• Maintain existing IT infrastructure and operations
• Oversee the design and implementation of robust, scalable, and secure information systems
• Optimize and manage the organization's IT infrastructure, including networks, servers, and cloud services
• Evaluate, select, and manage external vendors and partners, and negotiate contracts
• Manage IT expenses to ensure fiscal responsibility and resource optimization
• Perform ad hoc tasks as necessary to facilitate department operations

Leadership
Goal: Lead, mentor, develop, and motivate a high-performing team

• Provide guidance and leadership to IT team
• Align team goals with the department's goals
• Foster a collaborative and inclusive work environment
• Perform supervisory duties, including approving timesheets, reimbursements, and PTO requests

 Miscellaneous

• Attend staff meetings and training workshops as required
• Enhance job performance by applying up-to-date professional and technical knowledge gained by attending seminars and conferences and reviewing professional publications
• Perform ad hoc projects as assigned by the supervisor

Experience & Education

• Possess a Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or a related field
• Have experience in an enterprise IT leadership role, preferably in the non-profit sector
• Possess IT certifications (e.g., CompTIA Net+, PMP, etc.) preferred

Mandatory Skills

• Ability to troubleshoot and problem solve 
• Possess advance computer literacy including Windows, Active Directory, Microsoft Azure, computer 
• Ability to work effectively with a diverse population; plan, organize and prioritize duties
• Clearly communicate information and instructions verbally and in written form; maintain a positive, professional, and safe environment while on duty; and establish and maintain effective working relationships with others
• Dependability, responsibility, and the ability to communicate effectively and respectfully

Physical Requirements

• Ability to lift, bend, push, and pull up to 50 pounds
• Prolonged periods of standing and the ability to work in a fast-paced environment