For decades, the NHS has struggled with fragmented systems that make simple tasks feel impossible. At Accurx, we’re changing that by building a single, system-wide platform that helps every patient get gold-standard, efficient, and joined-up care.
What started as a way for GPs to text a patient has now evolved into an all-in-one digital toolkit used by 98% of GP practices.
Our platform now powers Total Triage to manage patient demand, and Self-Book, which lets patients schedule their own appointments in seconds. We’ve automated routine care with Patient Questionnaires for long-term conditions, while Accumail finally allows staff-to-staff communication to happen instantly across different care settings. We’re now pushing the boundaries of the consultation itself with Accurx Scribe, our AI-powered note-taker that drafts medical notes in real-time.
We’re not just shipping features. We’re giving clinicians their time back and ensuring every patient journey is as smooth as it should be.
The role
It's a hands-on, delivery-focused role, and you'll make an impact from the start in risk management, security advisory, customer and tender responses, audit readiness and our data strategy.
This isn't a security engineering role. You won't configure firewalls or run vulnerability scans. Instead, you'll understand our technical environment well enough to spot risks and gaps, then recommend best practices for Engineering, DevOps and IT to put in place. A background in compliance management alone won't be enough for this role.
You'll report to our Senior Information Security Officer, who owns our GRC framework, ISO 27001 programme, CE/CE+ & DSPT compliance, and the security risk register. You'll help deliver across all of it.
Challenges you’ll solve...Own risk management: run risk sessions across the business, keep the risk register current, write clear risk reports and chase treatment actions to completion
Advise the business: be the security voice with Engineering, DevOps, IT and Product, and a first point of contact for security questions from every team
Handle customers, tenders and suppliers: answer security questionnaires and tenders accurately, and assess suppliers before we approve them
Keep us audit-ready: gather evidence all year round for Cyber Essentials Plus, DSPT and ISO 27001, and flag control gaps with practical fixes
Deliver our data strategy: drive the data classification and access control programmes forward with data owners
You have hands-on infosec and risk experience: ideally in health-tech, regulated SaaS or software development. You've run risk sessions, managed a risk register and reported on risk to senior stakeholders.
You possess technical depth to hold your own: You understand authentication vs authorisation, least privilege, IAM, network segmentation and firewalls, patch and vulnerability management, endpoint protection and cloud infrastructure.
You understand frameworks: ISO 27001, DSPT, NIST and Cyber Essentials Plus, and a sense of what proportionate looks like in a fast-moving product company.
You work fast and independently: You manage your own workload, flag blockers early and can move between a tender, a questionnaire and an engineering conversation in the same day.
You care about healthcare: and know the data we protect belongs to patients and clinicians.
Nice to have: enterprise risk management experience, and having been through a CE+ audit cycle.
What’s in it for you?You’ll join a high-performing team on a mission to solve healthcare productivity, building a platform used by around 300k NHS staff every week, supporting the care of over 50 million NHS patients every year. We set a high bar, move fast, and give people the ownership and support to do the best work of their careers
£65,000 - £75,000 salary, plus a discretionary recognition bonus for exceptional performance and impact, nominated by managers and awarded by our leadership team
Equity: £15,000 in equal share options, so you share in the value you help create
Benefits to suit you: adjust your healthcare cover, your pension or life insurance, whatever stage you’re at in life
Built for collaboration: We are an office-first culture and ask that you’re in our (dog-friendly) Shoreditch office for a minimum of 3 days a week
Close to our users: Regular hackathons, plus dedicated time to visit GP practices and other healthcare settings to see first-hand how our products are used
Time off: You’ll get 28 days of holiday (plus bank holidays) and up to 4 weeks to work from anywhere per year
Support at home: We offer enhanced parental leave, fertility support and parental loss support
We have our very own chefs: Free healthy breakfasts, snacks and lunches, plus a weekly sweet treat
Skills Required
- 3-5 years hands-on experience in information security and risk management
- Experience in health-tech or regulated SaaS environments
- Experience running risk sessions, owning a risk register, and preparing risk reporting for senior stakeholders
- Experience completing a Cyber Essentials Plus audit cycle
- Working knowledge of ISO 27001 and Cyber Essentials Plus
- Understanding of cloud infrastructure, endpoint management, identity and access controls, and network boundaries
- Experience contributing to ISO 27001 and DSPT activities, including evidence collection and control documentation
- Ability to coordinate evidence gathering across IT, Platform and Security Engineering
- Strong written and verbal communication; able to translate security requirements to technical and non-technical stakeholders
- Ability to work at pace, manage own workload, and escalate blockers early
- Alignment with Accurx mission and care for patient/clinician data protection
What We Do
Accurx is where conversations happen with and about patients. Through one, easy-to-use platform, we help everyone involved in a patient’s care to communicate and collaborate. Whether you’re a patient or a healthcare professional, Accurx lets you connect seamlessly with the people you need to. We believe that healthcare runs on conversations - conversations in GP practices, on hospital wards, over the phone, text, video, email and from a patient’s home. That’s why we’re working toward a health system where everyone involved in patient care can communicate for the good of patients and healthcare staff. Every interaction on Accurx helps to build a better-connected healthcare system, where easy communication changes and saves lives every day.
