Information Management Analyst Intern

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

Our internship program lets you showcase your skills, while gaining real-life experience that’ll help you jump-start your career. Our interns deliver innovative solutions to real business challenges, while building enduring relationships in a collaborative culture with their manager and an assigned mentor.
 

This position is based in San Antonio, TX.
 

What you'll do:

We are seeking a highly motivated and analytical College Intern to join our team. In this role, you will play a vital part in understanding business needs, developing data-driven solutions, and communicating insights to a variety of audiences. You'll have the opportunity to work on real-world projects, collaborate with various business units, and contribute to data-informed decision-making.

• Gather business requirements through working sessions with multiple business units.
• Design and implement data-driven solutions to address business challenges.
• Organize and schedule meetings with business partners to define problem statements and recommend user actions.
• Collaborate with management to prioritize business user needs.
• Conduct investigative analysis of business problems and translate findings into actionable insights for relevant teams.
• Participate in presenting reports and communicating capabilities, concepts, and complex data analyses to technical and non-technical audiences.
• Develop both ad-hoc and standard reports and dashboards to promote consistent data-driven insights.
• Manage and maintain requirements within JIRA, ensuring accurate and up-to-date information.
• Identify and articulate business value, potential cost savings, and overall impact of proposed solutions.
• Identify problem statements and create supporting data to determine the root cause.
• Adapt to changing priorities and meet deadlines in a dynamic environment.
• Maintain a proactive attitude and demonstrate a willingness to learn new technologies and skills.
   

What you need to have:

To qualify, you must be pursuing a degree from an accredited college or university, and plan to graduate after the final day of the internship. Most of our interns participate the summer between their junior and senior years. Our 2026 internship will start on May 27, 2026 and last through August 7, 2026.

• Graduation date cannot be prior to August 7, 2026
• Some experience in data-modelling
• Experience with functional usage of BI tools including Tableau and Cognos
• Experience with Product/Application Development
• Proficient with productivity tools such as Microsoft Word and PowerPoint, Excel
   

This candidate won't be writing the code but expected to understand the data model and application design.
 

What sets you apart:

• Pursuing a degree in Computer science, Information Management or related field

• Graduation date between August 8, 2026 and July 2027

• Good understanding of Finance Domain experience in developing governance procedures & monitoring control for "user-developed applications" data product
• Solid grasp of Business analyst with web applications or SaaS or similar
• Some experience working with various collaborators (product managers, engineers, designers) to define analysis goals and interpret results
• CDMP Certification Preferred
   

Compensation range: The salary range for this position is: $24 - $35. Interns will receive an intern stipend to assist with expenses.
 

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

USAA views its internship program as a pipeline to possible future employment. This is based on an individual’s graduation date, performance, role qualifications, and business need. To be considered for possible future employment opportunities interns must meet the full-time work eligibility requirements for any given role. Thus, interns should ensure their sponsorship status and other provided information is accurately reflected on their intern application. Inadequate completion of your application may render you ineligible for further consideration in the hiring process.

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the hourly range based on your experience and market data of the position. The actual hourly rate for this role may vary by location.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

Interns may not be eligible for all benefits, for more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.