Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.
We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!
Job Description
SUMMARY/SCOPE OF POSITION
Information Development includes the development, production, and delivery of information products in English, in support of Rockwell Automation software products. An Information Developer (A.K.A. Technical Writer) will be responsible for developing online Help systems, technical user manuals and guides, and any additional deliverables necessary to meet product specifications.
ESSENTIAL FUNCTIONS
- Produce and maintain high-quality technical documentation (e.g. help files, release notes, user
- manuals, etc.)
- Research and resolve issues in a SAFe development environment
- Respond with urgency to requests for information and technical assistance
- Communicate successfully and efficiently on a geographically distributed global team
EXPERIENCE REQUIREMENTS
- Good technical writing and verbal communication skills in English
- Good teamwork spirit and fast learning capabilities
- Familiar with the writing guidelines of Microsoft Manual of Styles
- Familiar with HTML and DITA
- Familiar with content development tools, such as Adobe Experience Manager, Robo Help, FrameMaker, Author-it, etc.
- Basic knowledge of Industrial Automation and/or software
EDUCATION REQUIREMENTS
- Major & English level: English (language and literature, translation, linguistics, etc.) & TEM 8
- Comprehensive mindfulness programs with a premium membership to Calm
- Volunteer Paid Time off available after 6 months of employment for eligible employees
- Company volunteer and donation matching program – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation.
- Employee Assistance Program
- Personalized wellbeing programs through our OnTrack program
- On-demand digital course library for professional development
... and other local benefits!
At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.
#LI-Onsite
Similar Jobs
What We Do
At Rockwell Automation, we connect the imaginations of people with the potential of technology to expand what is humanly possible, making the world more intelligent, more connected and more productive.
