Inforce, Claims Processor

Posted 2 Days Ago
Be an Early Applicant
Zionsville, IN, USA
In-Office
Mid level
Insurance
The Role
Review and process death claim transactions for annuity contracts, support annuity in-force transactions, communicate with beneficiaries/agents/clients, process payments, generate confirmations, and assist on special projects while maintaining product and regulatory knowledge.
Summary Generated by Built In

Group 1001 is a consumer-centric, technology-driven family of insurance companies on a mission to deliver outstanding value and operational performance by combining financial strength and stability with deep insurance expertise and a can-do culture. Group1001’s culture emphasizes the importance of collaboration, communication, core business focus, risk management, and striving for outcomes. This goal extends to how we hire and onboard our most valuable assets – our employees.

Why This Role Matters:

The In-Force, Claims Processor position is responsible for the reviewing and processing of death claim transactions on annuity contracts. This position’s primary focus is annuity claims but will also be required to assist with other types of transactions related to In-Force annuity responsibilities.  

 

How You'll Contribute:

  • Setting up the initial claim notification  
  • Learning, retaining, and updating one's knowledge of a wide variety of financial product information and internal processes and procedures, while adhering to strict financial industry rules and regulations. 

  • Assist with processing other types of Annuity In-Force transactions as needed 

  • Provide information regarding contract values, request status updates, withdrawals, fund performance, outstanding requirements, and any other transaction related to Annuity In-Force 

  • Support both Agent/Advisors and Clients with all Annuity In-Force request via phone and email 

  • Communicating requirements, settlement options and claim status with beneficiaries, agents, attorneys and clients  

  • Processing and approving claim payments, generating settlement confirmation letters and tracking of all claim settlements   

  • Assist in special projects as needed. 

 

What We're Looking For:

  • Bachelor’s degree in a related field or equivalent experience.  
  • 3+ years of operational/claims or processing experience or a combination is preferred 

  • Proven ability to communicate effectively 

  • Strong problem-solving skills and experience working in a fast-paced environment 

  • Strong leadership and communication skills 

  • Strong working knowledge of the annuity market, with specific focus on the fixed, fixed indexed and variable annuities. 

Benefits Highlights:  

Employees who meet benefit eligibility guidelines and work 30 hours or more weekly, have the ability to enroll in Group 1001’s benefits package. Employees (and their families) are eligible to participate in the Company’s comprehensive health, dental, and vision insurance plan options.  Employees are also eligible for Basic and Supplemental Life Insurance, Short and Long-Term Disability. All employees (regardless of hours worked) have immediate access to the Company’s Employee Assistance Program and wellness programs—no enrollment is required.  Employees may also participate in the Company’s 401K plan, with matching contributions by the Company.

 

Group 1001, and its affiliated companies, is strongly committed to providing a supportive work environment where employee differences are valued. Diversity is an essential ingredient in making Group 1001 a welcoming place to work and is fundamental in building a high-performance team. Diversity embodies all the differences that make us unique individuals.  All employees share the responsibility for maintaining a workplace culture of dignity, respect, understanding and appreciation of individual and group differences.

#LI-JL1

Skills Required

  • Bachelor's degree or equivalent experience
  • 3+ years operational/claims or processing experience
  • Proven ability to communicate effectively (phone and email)
  • Strong problem-solving skills and ability to work in a fast-paced environment
  • Strong working knowledge of annuity products (fixed, fixed indexed, variable)
  • Experience processing and approving claim payments and generating settlement confirmations

Group 1001 Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Group 1001 and has not been reviewed or approved by Group 1001.

  • Fair & Transparent Compensation Pay is considered competitive for many specialized and senior roles, with employer-posted salary ranges providing clarity for candidates. Job postings indicate market-aligned compensation in several corporate, tech, and sales functions.
  • Leave & Time Off Breadth Time off is portrayed as generous, including paid holidays and multiple leave types alongside hybrid work options for eligible roles. Some positions also offer remote flexibility that supports overall work–life balance.
  • Retirement Support Retirement offerings include a 401(k) with company matching and are emphasized as a core part of total rewards. Certain postings reference immediate vesting, reinforcing attention to long-term savings.

Group 1001 Insights

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The Company
HQ: Zionsville, IN
184 Employees
Year Founded: 2013

What We Do

Group 1001 Insurance Holdings, LLC (“Group 1001”) is an insurance holding company in the United States, with current combined assets under management of approximately $57.5 billion as of June 30, 2022, and a mission for setting a new standard in the insurance industry by making insurance more useful and intuitive for everyone. Group 1001 is a long-standing, nimble, and tech-driven financial services enterprise established on deep industry expertise and reliable delivery of long-term value through empowering its customers, employees, and communities. Leveraging upon its record of building successful businesses and strong operating fundamentals, Group 1001 powers the next generation of insurance businesses with useful and intuitive solutions and products accessible to everyone. Group 1001 invests in strategic partnerships as part of our mission to transform communities through sports and education. Group 1001 and our subsidiaries have a strong commitment to service and community transformation. Education and sports initiatives, coupled with impactful partnerships, allow Group 1001 to improve lives through positive change in our communities. Learn more at Group1001.com.

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