Industry Account Manager

Posted 2 Days Ago
Be an Early Applicant
3 Locations
In-Office or Remote
168K-210K Annually
Senior level
Hardware • Software
The Role
Develop and execute sales strategies for industrial automation accounts, grow revenue and market share, and serve as a trusted customer advisor. Responsibilities include qualifying opportunities, coordinating solution design, collaborating with technical and account teams, negotiating pricing and contract terms, maintaining CRM pipeline accuracy, and managing customer and partner expectations. The role requires customer engagement at senior and executive levels and approximately 40% travel.
Summary Generated by Built In

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!

Job Description

The Industry Account Manager will develop and implement sales strategies and plans to meet, or exceed annual sales goals and grow our market share. Because you have demonstrated how our products, information software and solutions will benefit the customers operation and bottom line, those customers will rely on you for answers and future solutions – and grow their spend with us.


Responsibilities - What you will do:

  • Become the expert your customers need. Understand their industry (applications, standards/regulations, drivers & trends), their own organization and how things get done, what they want to accomplish and how our offerings and partner capabilities will help them achieve those goals
  • Manage the strategy for growing your accounts, and talking to your extended team about your plans so they can support you
  • Develop into a trusted advisor. You will understand their processes, plans and organization model so well that you can offer application knowledge, industry expertise and guidance on their projects
  • Influence decisions. You'll qualify customer opportunities, engage resources, and coordinate the solution design and presentation so the customer chooses our solution for all the right reasons
  • Collaborate. You'll work with Industry Managers and your broader account team, senior management and a technical engagement team (domain experts) to plan for and win opportunities
  • Look ahead. We have the platform, Dynamics Customer Relationship Management system, and the processes to maintain accurate assessments of targets and opportunities in the funnel
  • Negotiate. You'll team with your colleagues in Contracts and Negotiations to offer the best contract terms and conditions (T&Cs), pricing, discounts and allowances, and obtain agreements and prices to support the proposal effort
  • Manage. That includes customer/internal account reviews, and internal/external partner expectations

Qualifications - You Will Have:

  • Bachelor's degree or equivalent years of relevant work experience
  • Valid Drivers' License

The Preferred - You Might Also Have:

  • 5 years' experience in industrial automation
  • 5 years' experience in technical sales, industrial distribution, systems integration or an engineering firm, or graduate of the Rockwell Automation Sales Training Program
  • Experience selling to accounts in the food and beverage and agriculture business.
  • Ability to travel 40% of time.
  • Sell at the senior management & executive levels and convey Rockwell Automation's products & services in a manner which demonstrate tangible economic value.
  • Industrial software experience

What We Offer:

  • Health Insurance including Medical and Dental
  • Health Care Spending Account (HCSA – dependent on the plan chosen)
  • Employee Assistance Program (EAP)
  • Retirement plans
  • Paid Time off
  • Volunteering Time off
  • Employer Savings Plan Matching (includes RRSP, TFSA, and EPSP)
  • Employer Paid DC Pension
  • Maternity and Parental Leave Top-Up
  • Fitness Reimbursement Program
  • Flexible Work Schedule where you will work with your manager to enjoy a work schedule that can be flexible with your personal life

This position is part of a job family. Experience will be the determining factor. This is a summary of the position's responsibilities and does not reflect the entire scope of work expectations. Actual pay will be based on factors such as skills, knowledge, education, and experience.


For this role, the Total Target compensation is $168,320.00 - 210,400.00 CAD, of which 60% is base salary and 40% is variable. Actual pay will be based on factors such as skills, knowledge, education, and experience.


This posting is for an existing vacancy within our organization


At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.


This position is part of a job family. Experience will be the determining factor for position level and compensation.

We are an Equal Opportunity Employer including disability and veterans. 

If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at +1 (519) 618-4899.

Skills Required

  • Bachelor's degree or equivalent relevant work experience
  • Valid driver's license
  • Five years of experience in industrial automation
  • Five years of experience in technical sales, industrial distribution, systems integration, or an engineering firm, or graduation from the Rockwell Automation Sales Training Program
  • Experience selling to food and beverage and agriculture accounts
  • Ability to travel 40% of the time
  • Ability to sell to senior management and executive-level customers and demonstrate tangible economic value
  • Industrial software experience

Rockwell Automation Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Rockwell Automation and has not been reviewed or approved by Rockwell Automation.

  • Healthcare Strength — Healthcare coverage is described as comprehensive, spanning medical, dental, vision, mental‑health support, disability and life insurance, and wellness resources. Multiple plan choices and supportive programs contribute to the package feeling well‑rounded.
  • Retirement Support — Retirement benefits include a 401(k)/Retirement Savings Plan with employer matching that is positioned as a meaningful part of total compensation. These offerings reinforce longer‑term financial security as a core strength.
  • Parental & Family Support — Paid parental leave was expanded and a paid caregiver leave was added, indicating clear support for family needs. These policies are complemented by flexibility signals and dedicated paid volunteer time.

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The Company
HQ: Milwaukee, WI
22,000 Employees
Year Founded: 1903

What We Do

At Rockwell Automation, we connect the imaginations of people with the potential of technology to expand what is humanly possible, making the world more intelligent, more connected and more productive.

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