Before you apply to a job, select your language preference from the options available at the top right of this page.
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Description:
The Global Freight Forwarding (GFF) NAAF Linehaul Network Supervisor is responsible for overseeing the daily planning, execution, and optimization of the North American Air Freight (NAAF) linehaul transportation network. He/She works with engineering departments to develop, implement, and deploy approved operational processes and best practices consistently throughout the company. He/She improves service reliability and production performance using technology initiatives and ensures that each operation is using the most cost-effective solutions. He/She provides project management support to multiple highly complex new internal/external customer projects. This position trains operations staff in the newly developed processes and standards to ensure post implementation success and continued process improvement. This position supports operations over multiple states and shifts, utilizing multiple systems and process models to provide tools, training, and assistance as needed to support the achievement of the business plan. This position also ensures that best practices are identified, documented, implemented and forwarded to other regions. He/She embraces company culture and promotes its qualities of business integrity, customer responsiveness, teamwork, and shareholder value among employees. This position may supervise others.
Key Responsibilities
- Analyze lane utilization and transportation costs to identify opportunities to optimize network schedules, and carrier performance and resolve service failures, capacity constraints, and eliminate routing disruptions.
- Recommend lane additions, eliminations, consolidations, and frequency changes.
- Support network redesign, rebids, and transportation optimization initiatives.
- Work closely with US operations on gateway and hub staffing and capacity planning
- Coordinate contingency plans during weather events, volume surges, and operational disruptions.
- Utilize transportation and operational data to identify trends and opportunities.
- Partner with Operations and cross-functional teams to drive cost discipline and implement sustainable corrective actions to improve E2E service.
- Ensure solutions meet contractual KPIs, service expectations, and profitability targets.
- Support operations to implement and pilot innovative tools and technologies
- Ensure adherence to UPS policies, procedures, and client requirements.
Qualifications
- Bachelor's Degree in Industrial Engineering, Supply Chain Management, Logistics, Transportation, or related field preferred.
- 5+ years of experience in IE, freight forwarding, air cargo, and supply chain logistics operations knowledge
- Experience in network modeling, forecasting, and capacity planning
- Experience driving cost, service, and contractual performance
- Advanced Microsoft Excel skills; experience with Power BI, Domo, or similar reporting tools preferred.
- Advanced analytical, problem-solving, and critical-thinking skills
- Strong written and verbal communication skills
Why This Role
- High-impact role with direct influence on operational performance
- Opportunity to lead people while remaining hands-on with engineering
- Great team collaboration
- Exposure to innovative technology, and continuous improvement
Additional Information
- Position can be based in Louisville, Chicago, JFK, Atlanta or DFW
Employee Type:
PermanentUPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Other Criteria:
UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.
Basic Qualifications:
Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
Skills Required
- Bachelor’s degree in Industrial Engineering, Supply Chain Management, Logistics, Transportation, or a related field
- 5+ years of experience in industrial engineering, freight forwarding, air cargo, or supply chain logistics operations
- Experience with network modeling, forecasting, and capacity planning
- Experience driving cost, service, and contractual performance
- Advanced Microsoft Excel skills
- Experience with Power BI, Domo, or similar reporting tools
- Advanced analytical, problem-solving, and critical-thinking skills
- Strong written and verbal communication skills
- Must be a U.S. citizen or national, lawful permanent resident, or otherwise authorized to work in the U.S. for this employer
United Parcel Service (UPS) Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about United Parcel Service (UPS) and has not been reviewed or approved by United Parcel Service (UPS).
-
Affordable Benefits — Full- and part-time Teamsters-represented employees typically receive $0-premium healthcare with low or no copays, with UPS emphasizing parity for part-timers. The current contract and company materials position this low-cost coverage as a core, industry-leading element of total compensation.
-
Retirement Support — Union employees participate in employer-funded defined-benefit pension plans, with increased health and welfare/pension contributions outlined through 2028. Non-union U.S. employees receive UPS retirement contributions of roughly 5%–8% of pay into the 401(k) Savings Plan based on service.
-
Pay Growth & Progression — The 2023–2028 UPS–Teamsters agreement delivers scheduled general wage increases (e.g., $2.75 in 2023 and $7.50 over the deal) and raises the part-time starting rate to around $21/hour. The agreement also eliminates a two-tier driver classification and clarifies progressions, supporting predictable earnings growth.
United Parcel Service (UPS) Insights
What We Do
Operating in more than 200 countries and territories, we’re committed to moving our world forward by delivering what matters. Beginning as a small messenger service, UPS was started by two enterprising teenagers and a $100 loan. Now, we’re more than 500,000 UPSers strong, with operations around the globe.
