Individual Giving Manager

Responsibilities 

Individual Donor Development and Pipeline Management – 30% 

• Build relationships with new, current, and lapsed individual donors ($1,000 - $10,000) to renew their commitment to City Year DC, raising $150,000+ through the Individual Giving portfolio in support of FY25 team-wide private revenue goal of $1.2M 

• Manage a portfolio of at least 100 individual donors (with an expectation of significant portfolio and revenue growth each year) through cultivation, solicitation, and stewardship, participating in meetings, calls, and regular communications to donors and prospects 

• Re-Launch and manage City Year DC’s two giving circles (Alumni Community Circle and Leadership Circle), promoting membership in the mid-level and major donor society programs (Red Jacket Society), and encouraging individual donors to invest $1,000+ in City Year 

• Ensure clear and timely records and call reports to support overall development operations and track prospects, donor giving, notes, and assist in the maintenance of an accurate donor database 

Donor Cultivation and Stewardship Activities – 30% 

• Implement a high-quality stewardship program that engages, recognizes, and thanks supporters, strengthening their relationship with the organization through consistent and tailored communications 

• Develop effective communication and engagement materials based on City Year’s mission and vision, conveying impact alongside the Managing Directors of Development and External Affairs 

• Collaborate on site-wide development and external events, with a focus on building opportunities for individual donors to engage, including at least two major signature events and multiple small-scale cultivation events throughout the year 

• Attend meetings and networking events, building connections with current, lapsed, and prospective individual donors 

• Recommend and implement stewardship best practices including thank you cards, invitations, and additional recognition components 

Prospect Research and Operations – 20% 

• Lead individual giving prospect research, tracking new opportunities and solicitations in Salesforce and working with the Managing Director of Development to qualify new prospects that come through board members, meetings, and individual research 

• Build strategies to research, qualify, track, and connect through relationships within the City Year networks, including board, AmeriCorps members, alumni, and event attendees 

• Manage individual gift processing, ensuring all gifts are acknowledged in a timely manner  

Associate Board Management Support - 10% 

• Support management of and fund development opportunities within the Associate Board alongside the Managing Director of External Affairs 

• Support Associate Board activities, including meeting preparation, solicitation support, and maintaining a continued focus on communication and stewardship 

Organizational Initiatives and Site Support – 10% 

• Work closely with the Development team to understand priorities and revenue goals, supporting strategies and initiatives to meet the team’s needs 

• Collaborate with other site departments, City Year’s Headquarters team, and other City Year sites to increase individual fundraising knowledge and capabilities 

• Support site and board leadership when applicable to solicit major gifts through meeting preparation and collateral creation 

• Engage in structured discussion and training on diversity, inclusion, equity, and belonging aimed at developing stronger cultural competency, both individually and collectively as a site  

What You’ll Bring: We know that hardly anyone ‘checks ALL the boxes’ on job requirements, and that’s okay! If many of the items listed below describe you and your experiences, we’re excited to talk with you and encourage you to apply.  
  
We’d like to get to know the person behind the resume. Please submit a thoughtful cover letter (1 page is just fine) that explains how your skills, knowledge, and experiences are assets to this position and the team.  

Skills, Knowledge, and Experiences:  

• 2 - 5 years of relevant professional experience in nonprofit fundraising with a focus on individual donor management and/or relationship cultivation, with proven ability to deliver strong, measurable results  

• Outstanding ability to communicate with diverse audiences verbally, in writing, and via presentation 

• Ability to develop and maintain strong relationships with City Year team, advisory board members, and current and prospective donors. 

• Experience with database management (Salesforce preferred) and individual donor prospect research 

• Familiarity with design tools like Canva, Illustrator, InDesign or similar applications to create fundraising collateral 

• Highly organized with a strong attention to detail 

• Efficient time management skills; ability to meet deadlines and prioritize multiple projects in a fast-paced environment 

• Knowledge of Washington DC donor community preferred 

• Awareness of, commitment to, and experience with workplace practices grounded in diversity, belonging, inclusion, and equity (DBIE)  

  
Attitude Essentials:  

• Energized by working with diverse teams and stakeholder groups committed to expanding educational opportunity in Washington, DC and advancing social justice  

• Enthusiasm for and commitment to excellent customer service  

• Growth mindset when problem-solving and strengthening existing or building new systems  

• Attention to details, deadlines, and follow-through  

• Commitment to teamwork  

• High emotional intelligence and good judgement, particularly in circumstances that require discretion and confidentiality   

• Passion for people, education, and youth development