- Data: integrate data in a flexible, open & scalable platform to power healthcare’s digital transformation
- Analytics: deliver analytic applications & services that generate insight on how to measurably improve
- Expertise: provide clinical, financial & operational experts who enable & accelerate improvement
- Engagement: attract, develop and retain world-class team members by being a best place to work
Job Title: Lead of People Operations – India
Location: Hyderabad
Reports to: Associate Chief People officer
Role Type: Senior Leadership Role
Role Overview
The Lead of People Operations – India is a senior leadership role responsible for leading, scaling, and transforming People Operations across India. This role owns the full team member lifecycle, people governance, compliance, culture, and engagement, while driving operational excellence through process efficiency, automation, and data-driven decision-making.
As a strategic partner to leadership and a cultural steward for HCAT India, this role ensures People Operations is scalable, compliant, efficient, and deeply aligned with organizational values and business growth.
What you’ll own:
People Operations Team Leadership & Management
Lead, mentor, and develop the India People Operations team, fostering ownership, accountability, continuous learning, and alignment with HCAT values
Oversee team capacity planning, productivity tracking, service quality audits, and delivery excellence through goal setting, feedback, coaching and accountability
Translate strategic and leadership goals into clear operational goals and execution plans
Performance Management & Development
Support managers in holding team members accountable by supporting critical conversations, training, and coaching
Facilitate mid-cycle and annual performance reviews in partnership with managers
Oversee learning and development team supporting training in the following areas: Technical, DEI/Culture, Product, HR and compliance.
Leadership Engagement, US Leadership Team Visits & Squad Meetups
Oversee the design and execution leadership visits, squad meetups, and in-person engagement programs aligned with business priorities and culture themes
Ensure successful execution of visits including overseeing planning, logistics, stakeholder coordination, and on-ground execution
Curate and carryout high-impact workshops, learning sessions, and collaboration forums and act as cultural ambassador
Team member Engagement & Experience
In partnership with US People Operations team create and execute annual engagement calendar aligned with organizational values and attributes that strengthen belonging and collaboration
Conduct regular connects with managers and team members to surface engagement needs, understand strategic initiatives and act on feedback
Policy, Compliance & Governance
Lead the design, rollout, refresh, and governance of people policies in line with Indian labor laws and global standards including training for managers and team members
Oversee statutory compliance across payroll inputs, benefits administration, filings, and audits
Ensure strong documentation, record-keeping, and risk mitigation practices
POSH Compliance
Oversee the constitution, training, and governance of the Internal Complaints Committee (ICC)
Ensure team member awareness, ICC certifications, and statutory training compliance
Partner with the ICC to manage complaints with sensitivity, confidentiality, and compliance
Ensure timely statutory reporting and documentation
Onboarding & Offboarding
Oversee full onboarding process including completion of 30-60-90 day check-ins to support successful assimilation
Oversee offboarding, including exit interviews, notice/severance coordination, payroll inputs, and knowledge transfer
Internship & Early Careers
Lead internship and early career programs, onboarding, engagement, and evaluation
Drive structured assessments and conversions to full-time roles
Build sustainable early talent pipelines through partnerships
Employer Branding & Recognition
Lead employer branding through storytelling, workshops, and culture campaigns
Own submissions, audits, and recognitions for external awards and certifications (e.g., GPTW, SHRM).
Partner with Marketing and Communications to amplify HCAT India’s people brand
Diversity, Equity, Inclusion & Belonging (DEIB)
Partner with affinity groups to design and deliver inclusion initiatives aligned with the annual People Ops calendar
Champion belonging programs and align India’s DEIB roadmap with global priorities
CSR & Social Impact
Lead India CSR initiatives in partnership with Foundations and external partners.
Build team member volunteerism opportunities to strengthen social impact including driving flagship programs such as Wish Tree and Barabari
Strategic HR, Workforce Planning and Compensation
Partner with leadership to anticipate workforce needs, design scalable org structures, and support talent strategies
Use people analytics to provide insights on attrition, engagement, productivity, and workforce health
Partner with compensation team to ensure competitive and sustainable compensation practices are in place and consistently applied
What you will bring to this role:
8+ years of progressive experience in People Operations / HR leadership, preferably in technology or global organizations
Strong expertise in Indian labor laws, compliance, POSH compliance and case management, and people governance
Proven experience leading and scaling People Ops teams
Demonstrated success in driving process efficiency, automation, and HR technology adoption with measurable impact, Workday and Pigment experience a plus, but not required
Strong stakeholder management, analytical, and communication skills, including intermediate experience in PowerPoint and Excel
Values-driven leader with a people-first, data-informed, and execution-focused mindset
Experience with compensation philosophy and planning
Excellent communication and presentation skills, including PowerPoint
Experience creating and facilitating training, and leading team of trainers
Strong analytics capabilities and ability to present findings in a meaningful, easy to understand, organized manner
The above statements describe the general nature and level of work being performed in this job function. They are not intended to be an exhaustive list of all duties, and indeed additional responsibilities may be assigned by Health Catalyst.
Studies show that candidates from underrepresented groups are less likely to apply for roles if they don’t have 100% of the qualifications shown in the job posting. While each of our roles have core requirements, please thoughtfully consider your skills and experience and decide if you are interested in the position. If you feel you may be a good fit for the role, even if you don’t meet all of the qualifications, we hope you will apply. If you feel you are lacking the core requirements for this position, we encourage you to continue exploring our careers page for other roles for which you may be a better fit.
At Health Catalyst, we appreciate the opportunity to benefit from the diverse backgrounds and experiences of others. Because of our deep commitment to respect every individual, Health Catalyst is an equal opportunity employer.
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What We Do
Health Catalyst is dedicated to enabling health care organizations to fundamentally improve care by building the most comprehensive and fully integrated suite of healthcare data warehousing and process improvement solutions available. Health Catalyst was formed by a group of healthcare veterans with vast data warehousing and quality improvement experience. Our founders and executives collaborated for nearly a decade to revolutionize clinical process models using analytics. During development, they faced numerous hurdles in the quest to develop a data warehouse that could handle the complexities unique to healthcare data. After determining that the predominant approaches to data modeling weren’t effective for healthcare data, they discovered the solution, which is now known as the Adaptive Data Architecture. Using a late-binding bus architecture, Catalyst’s adaptive data model is agile, flexible, and can be implemented in a matter of weeks compared to the months or years traditional approaches require. Today at Health Catalyst, you’ll work with a team of experts who know that healthcare needs to change—and have made the change it needs a reality. Transforming healthcare is our passion.
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