Inclusion Specialist - Remote

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Job Title

Inclusion Specialist - Remote

Requisition Number

R7493 Inclusion Specialist - Remote (Open)

Location

Arizona - Home Teleworkers

Additional Locations

Alabama - Home Teleworkers, Alabama - Home Teleworkers, Arkansas - Home Teleworkers, California - Home Teleworkers, Colorado - Home Teleworkers, Connecticut - Home Teleworkers, Delaware - Home Teleworker, District of Columbia - Home Teleworkers, Florida - Home Teleworkers, Georgia - Home Teleworkers, Idaho - Home Teleworkers, Illinois - Home Teleworkers, Indiana - Home Teleworkers, Iowa - Home Teleworkers, Kansas - Home Teleworker, Kentucky - Home Teleworkers, Louisiana - Home Teleworkers, Maine Home Teleworkers, Maryland - Home Teleworkers, Massachusetts - Home Teleworkers, Michigan - Home Teleworkers, Minnesota - Home Teleworkers, Mississippi - Home Teleworker, Missouri - Home Teleworker, Montana - Home Teleworkers {+ 21 more}

Job Information

CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the top personal lines property and casualty insurance groups in the U.S. Our employees proudly live our core beliefs and fulfill our enduring purpose to help members prevent, prepare for and recover from life's uncertainties, and we're proud of the culture we create together. As we commit to progress over perfection, we recognize that every day is an opportunity to be innovative and adaptable. At CSAA IG, we hire good people for a brighter tomorrow. We are actively hiring for an Inclusion Specialist. Join us and support CSAA IG in achieving our goals!    

Your Role: The Inclusion and Belonging Specialist supports the company’s inclusion, belonging, and community impact programs by coordinating initiatives, events, and resources that promote engagement across teams. This role partners closely with inclusion and community impact team, culture groups, and other departments to design and help ensure smooth execution of programs and activities. The specialist plays a key role in designing through consultation, organizing logistics, maintaining communication tools, and supporting ongoing education and awareness efforts.

Your work:  

• Support implementation of inclusion, belonging, and community impact initiatives and events.

• Provide strategic oversight and guidance to culture groups to amplify their impact and advance organizational inclusion, engagement, and community goals.

• Lead coordination and communication efforts across culture groups, ensuring effective collaboration, alignment, and optimal use of resources.

• Produce   materials, reports, and presentations related to inclusion and community initiatives. 

• Maintain program tracking tools and assist with reporting and analysis.

• Manage logistics for activities, events, and campaigns.

• Provide administrative and operational support for inclusion-related programs and communications.

• Partner with team members, executives, and HR colleagues to promote participation and engagement in inclusion programs.

• Oversee the company’s internal inclusion and community impact sites.

• Manage and execute recognition programs that celebrate culture group achievements, reinforce company values, and strengthen employee belonging and engagement. 

Required Experience, Education and Skills

• Bachelor’s degree in business, Social Sciences, Human Resources, or related field or equivalent experience.

• 4+ years of successful experience in inclusion and belonging, employee engagement, human resources, project management, program development and/or partnership and relationship management.

• 4+ years of related work experience (e.g., inclusion programs, HR coordination, community engagement)

•  Proven ability to manage complex, high-visibility initiatives with cross-functional collaboration.

•  Strong analytical, planning, and problem-solving skills with a focus on measurable results.

• Exceptional written and verbal communication skills, including experience presenting to leadership.

• Ability to operate with independence and strategic judgment in a fast-paced, dynamic environment.

• Fulfills business needs, which may include investing extra time, helping other teams, etc.

What would make us excited about you? 

• Experience supporting inclusion or employee engagement programs.

• Certification or coursework in Program Management, HR or Inclusion and Belonging.

• Preference and experience in a flex work environment

• You understand inclusion and belonging and how it can make positive change, and you thrive in a fast-paced work environment that demands a high-standard of excellence.

• Project management – You excel at project management from the large-picture planning to the fine details and have demonstrated experience in taking a concept from idea to execution, working effectively with a diverse set of stakeholders – from corporate executives and culture croup leaders and colleagues. 

• Relationship management – As an experienced relationship manager, you take a consultative approach to working with partners, with an eye toward finding thoughtful and creative ways for a mutually-beneficial win. You combine passion and strategy to activate change and maximize impact.

• Innovative – Two ways people describe you are curious and entrepreneurial. You are always looking for the next challenge, get excited by talking to people and building an understanding of their passions and expertise. You’re excited by the challenge of figuring out how you can build programs that inspire a shift in individuals, organizations and systems to make a better world.

• Data Insights – Proficiency in data analysis and application. You have experience in making meaning out of data and leveraging those insights to assess and improve the effectiveness of programs and initiatives.

• Actively shapes our company culture (e.g., participating in employee resource groups, volunteering, etc.)

• Lives into cultural norms (e.g., having cameras on helping on board new team members, building relationships, etc.)

• Travels as needed for role, including divisional / team meetings and other in-person meetings 

• Fulfills business needs, which may include investing extra time, helping other teams, etc. 

CSAA IG Careers   

At CSAA IG, we’re proudly devoted to protecting our customers, our employees, our communities, and the world at large. We are on a climate journey to continue to do better for our people, our business, and our planet. Taking bold action and leading by example. We are citizens for a changing world, and we continually change to meet it.  

Join us if you… 

• BELIEVE in a mission focused on building a community of service, rooted in inclusion and belonging. 

• COMMIT to being there for our customers and employees. 

• CREATE a sense of purpose that serves the greater good through innovation.   

Recognition: We offer a total compensation package, performance bonus, 401(k) with a company match, and so much more!  Read more about what we offer and what it is like to be a part of our dynamic team at https://careers.csaa-insurance.aaa.com/us/en/benefits  

In most cases, you will have the opportunity to choose your preferred working location from the following options when you join CSAA IG: remote, hybrid, or in-person. Submit your application to be considered. We communicate via email, so check your inbox and/or your spam folder to ensure you don’t miss important updates from us.

If a reasonable accommodation is needed to participate in the job application or interview process, please contact [email protected].  

As part of our values, we are committed to supporting inclusion and diversity at CSAA IG. We actively celebrate colleagues’ different abilities, sexual orientation, ethnicity, and gender. Everyone is welcome and supported in their development at all stages in their journey with us. 

We are always recruiting, retaining, and promoting a diverse mix of colleagues who are representative of the U.S. workforce. The diversity of our team fosters a broad range of ideas and enables us to design and deliver a wide array of products to meet customers’ evolving needs. 

CSAA Insurance Group is an equal opportunity employer.   

If you apply and are selected to continue in the recruiting process, we will schedule a preliminary call with you to discuss the role and will disclose during that call the available salary/hourly rate range based on your location. Factors used to determine the actual salary offered may include location, experience, or education. 

Must have authorization to work indefinitely in the US.  

Please note we are hiring for this role remote anywhere in the United States with the following exceptions:  Hawaii and Alaska.

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