Incident Response Lead

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Boston, MA, USA
Hybrid
Senior level
Fitness • Hardware • Healthtech • Sports • Wearables
Power your performance with 24/7 data
The Role
Lead hands-on incident response and act as primary escalation point. Coordinate SOC/MDR, perform host/cloud/log-based investigations, maintain playbooks, run tabletop exercises, manage post-incident reviews and regulatory breach response, and improve SIEM/EDR/cloud/identity detection and response capabilities.
Summary Generated by Built In

At WHOOP, we’re on a mission to unlock human performance and healthspan. Our wearable technology provides personalized insights that help millions of members better understand their bodies and make smarter decisions about training, recovery, and lifestyle.

We are seeking a Incident Response Lead to drive security incident response across the enterprise. In this role, you will serve as the primary internal escalation point and hands-on responder for security incidents, partnering closely with WHOOP’s 24x7 SOC provider and cross-functional stakeholders to investigate, contain, and remediate threats.

This is a highly technical individual contributor role with significant ownership and visibility across Security, IT, GRC, and Legal.

RESPONSIBILITIES:

  • Lead hands-on incident response activities, serving as the primary internal escalation point for security events

  • Serve as the central incident commander across Security, IT, GRC, and Legal during active incidents

  • Partner with the SOC to validate alerts, guide investigations, and drive containment and eradication efforts

  • Conduct host, cloud, and log-based investigations, and coordinate with external forensic firms when needed

  • Maintain and continuously improve incident response playbooks, escalation procedures, and communication workflows

  • Lead post-incident reviews and root cause analysis, ensuring remediation actions are clearly defined and tracked

  • Develop and execute tabletop exercises and incident simulations to test and strengthen response readiness

  • Partner with GRC and Legal to support breach impact assessments and regulatory notification processes

  • Drive continuous improvement of detection and response capabilities across SIEM, EDR, cloud monitoring, and identity systems

  • Own incident metrics and reporting, including response times, trends, and systemic risk reduction initiatives

  • Participate in an on-call escalation rotation to provide after-hours incident leadership when required

QUALIFICATIONS:

  • 7+ years of experience in incident response, digital forensics, threat detection, or SOC operations

  • Proven experience leading incident investigations in complex, cloud-native environments

  • Strong experience conducting host, cloud, and log-based investigations

  • Hands-on expertise with SIEM platforms, EDR tools, and cloud security monitoring

  • Experience working with external SOC or MDR providers

  • Strong understanding of attack frameworks (MITRE ATT&CK) and their application to detection and response

  • Experience supporting breach response obligations under GDPR, HIPAA, PCI, or similar regulatory frameworks

  • Excellent communication skills with the ability to coordinate cross-functional stakeholders under pressure

  • Bachelor’s degree or relevant certifications (GCIH, GCFA, CISSP, or equivalent)

Skills Required

  • 7+ years of experience in incident response, digital forensics, threat detection, or SOC operations
  • Proven experience leading incident investigations in complex, cloud-native environments
  • Strong experience conducting host, cloud, and log-based investigations
  • Hands-on expertise with SIEM platforms, EDR tools, and cloud security monitoring
  • Experience working with external SOC or MDR providers
  • Strong understanding of attack frameworks (MITRE ATT&CK) and application to detection/response
  • Experience supporting breach response obligations under GDPR, HIPAA, PCI, or similar frameworks
  • Excellent communication skills with ability to coordinate cross-functional stakeholders under pressure
  • Bachelor's degree or relevant certifications (GCIH, GCFA, CISSP, or equivalent)

What the Team is Saying

Josh
Manan Dedhia
Anahis

WHOOP Compensation & Benefits Highlights

  • Parental & Family Support Paid parental leave is listed at 18 weeks with an additional 2‑week transition period, signaling strong support for new parents. This depth stands out relative to typical packages highlighted in the materials.
  • Wellbeing & Lifestyle Benefits Medical, dental, and vision coverage are paired with a $500 annual wellness stipend, a free WHOOP membership plus one to gift, daily meals at the Boston HQ, and access to a gym and recovery tools. These health‑aligned perks reinforce a recovery‑first total rewards philosophy.
  • Equity Value & Accessibility Roles are described as eligible for stock options alongside salary, indicating accessible ownership as part of total rewards. This equity component is consistently highlighted in company materials and third‑party summaries.

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The Company
HQ: Boston, MA
500 Employees
Year Founded: 2012

What We Do

At WHOOP, we’re on a mission to unlock human performance. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. Our wearable device and performance optimization platform has been adopted by many of the world's greatest athletes and consumers alike.

Why Work With Us

At WHOOP, we’re focused on building an inclusive and equitable team with a strong sense of belonging for everyone—increasing representation in every way as our team grows. We believe that our differences are our source of strength—so much so it’s one of our core values.


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WHOOP Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: 4 days a week
HQBoston, MA
Limerick, Limerick, V94 4D83 Ireland
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