Inbound Sales Specialist

Posted Yesterday
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Umhlanga, Umhlanga Rocks, eThekwini, KwaZulu-Natal, ZAF
In-Office
Mid level
Fintech • Payments • Financial Services
The Role
The Inbound Sales Specialist converts quality inbound leads into sales of card machines, drives revenue growth, and meets individual sales, KPI, talk-time, dial, and SLA targets. The role involves completing applications, communicating accurate information across platforms, coordinating with internal departments, and delivering a timely, high-quality customer experience. Candidates need Matric, 2–3 years of sales experience, B2B sales knowledge, sales techniques, communication skills, and Microsoft applications proficiency.
Summary Generated by Built In
Company Description

iKhokha is a place where chance-takers become change-makers.

At iKhokha, we believe in better. As you'd expect, our pace is fast-moving and ever-changing. We like it that way.  As one of the fastest-growing FinTech's in Africa, we've built a team of global change-makers who want to make an impact. If you believe in a better future, be a chance-taker and help us empower small businesses in South Africa.

Job Description

Are you ready to take your sales career to the next level? Join our team and turn quality leads into successful sales while delivering an exceptional customer experience!

So, what will you do? 

  • As an Inbound Sales Specialist, you'll play a pivotal role in driving revenue growth for iKhokha and, contributing to the expansion of our customer base. Yip, that means selling our super slick card machines!

In addition to the above, you will: 

  • You will need to ensure your individual target is met.
  • Ensuring your daily KPI’s are met.
  • Talktime And Dials are met daily.
  • SLA’s are met for every client.
  • Ensuring all applications are completed and submitted timeously.
  • Ensuring clients have great customer experience.
  • Liaising with clients and other departments within the business to ensure the clients is serviced timeously.
  • Ensuring all correct and relevant information is timeously relayed to client.
  • Communication with all clients on all platforms are done timeously.

Qualifications

  • Matric.

Deal Breakers: 

2 - 3 years minimum experience with the following:

  • Knowledge of Sales techniques, Communication skills and Microsoft Applications.
  • Business to Business sales.

Additional Information

Perks of joining the Tribe? 

  • Work in a high-growth company with tangible results you're accountable for.
  • Enjoy hybrid, remote, and in-office work models.
  • Competitive remuneration and benefits, including reduced Gap cover rates. Medical Aid and Group Risk scheme contributions.
  • Visionary leadership.
  • Seize the opportunity for study leave.  
  • Access to on-demand learning at your fingertips.
  • Experience a friendly, collaborative culture with a team of all-round-lekker humans (it’s true, we surveyed our Employees and they told us so).
  • If you find yourself at HQ, coffee on tap and a selection of hot beverages provided by our very own onsite Barista. 

Stay Sharp!
Job scams are out there, but we’ve got your back. Here’s how to keep it real when applying:

Apply the iK way:
Go via our 
Careers page or verified platforms (Smart Recruiters).
We’ll never ask for payment, personal financial details, or anything unusual during the hiring process. If someone does, it’s a scam, report it.
If something feels off, pause and confirm the role on our site before responding.

Your journey to join the iKTribe starts with trust and we’re here to keep it simple and secure.

Skills Required

  • Matric qualification
  • At least 2–3 years of sales experience
  • Knowledge of sales techniques
  • Communication skills
  • Microsoft applications proficiency
  • Business-to-business sales experience
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The Company
HQ: Umhlanga
428 Employees
Year Founded: 2012

What We Do

iKhokha is a co-founder led financial technology company that believes every South African entrepreneur should be given the opportunity to compete in the digital economy – because when small businesses grow, Mzansi thrives.All our digital payment solutions are built in-house at our HQ in Umhlanga where we manage the entire product life cycle from research to design, development, user testing, rollout, and product evolution.From Tap & Go enabled card machines to point-of-sale systems, top-tier ecommerce products (such as iK Pay Gateway) and, of course, the iKhokha app, we pride ourselves on building highly competitive products at affordable prices to give businesses the payment tools they need to succeed, both in-person and online.Whether through our speed point machines or our ecommerce payment solutions, our merchants enjoy the lowest transaction rates in South Africa. And to reward them for trading with us, these rates keep getting lower the more they sell!Our merchants can also access working capital after just three months of trade using our iK Cash Advance product and can increase their basket size by selling prepaid products with iK Prepaid on the iKhokha app.At our core, we’re here to help entrepreneurs and businesses of all sizes start, run, and grow. We use tech to create meaningful experiences that uplift our communities, add value, and make running a business less of a dream and more of a reality.

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