Inbound Operations Coordinator

Inside the Role

This position is responsible for supporting daily inbound receiving activities, managing receiving exceptions and ensuring the timely and accurate processing of inbound documentation across the PDC Network. It maintains clean and accurate SAP transactions and partners with site operations, Inventory Control, Accounting, IT, and Corporate teams to resolve issues, streamline workflows, and promote consistent, efficient inbound processes. This role also supports supplier invoicing reconciliation to ensure discrepancies are resolved promptly and payments are processed on time. By bridging system accuracy with operational execution, the role ensures a seamless and reliable inbound workflow that supports the organization's broader goals for inventory accuracy and overall supply chain performance.

Posting Information

We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected.

We Take Care of Our Team

What You Drive at DTNA 

Key Responsibilities

• Inbound Processing & Ticket Management
• Process and resolve Receiving RIDB tickets
• Monitor and respond to the Receiving inbox for inbound issues and site questions

Transactional Accuracy

• Perform good receipt cancelations when required and coordinate corrections with PDC teams
• Finalize inbound deliveries to properly close inbound transitions to ensure supplier payment and parts availability
• Generate an inbound deliveries for Inbound Receiving
• Update PDC Purchase Orders to reflect incorrect parts received

Exception Monitoring & Cleanup

• Review and work the Aged MT Report, assisting sites in clearing system errors
• Work through Delivery Note Exceptions, identifying discrepancies and coordinating resolutions
• Research and resolve Quantity Debit Memos, ensuring correct adjustments and documentation
• Generate and distribute the Aged Inbound Report to provide visibility to outstanding inbound items

Network Coordination

• Support PDCs with inbound process questions and ensure consistent execution across locations
• Identify recurring trends and escalate systemic issues to leadership or IT
• Assist with continuous improvement opportunities based off issues identified in the network to reduce recurring errors and enhance efficiency

Knowledge You Should Bring 

• Bachelor’s degree and 0-2 years of relevant experience or 6 years of experience in lieu of degree.
• Demonstrated experience supporting internal or external customers by resolving inventory, inbound, or operational issues and ensuring service expectations are met.
• Proficiency in relevant systems, tools, or software (e.g., ERP, Excel, reporting tools)
• Hands‑on experience using SAP or SAP‑integrated inventory and warehouse management systems to execute inbound transactions, manage inventory movements, resolve exceptions, and support reporting.
• Strong communication skills with the ability to collaborate effectively across Operations, Inventory Control, SAP,  IT, and other stakeholders to resolve issues and improve processes.
• Experience analyzing operational and inventory data to identify trends, variances, and exceptions, and using reporting outputs to support decision‑making and compliance.

Exceptional Candidates Might Have 

• Strong analytical, problem‑solving, and decision‑making skills
• Experience working cross‑functionally with multiple stakeholders
• Continuous improvement mindset with the ability to identify process enhancements

Where We Work

This position is open to applicants who can work in (or relocate to) the following location(s)-

Buford, GA US, Calgary, AB CA, Canton, OH US, Fort Mill, SC US, Grand Prairie, TX US, Grimes, IA US, Memphis, TN US, North Las Vegas, NV US, Swedesboro, NJ US, Whitestown, IN US. Relocation assistance is not available for this position.

Schedule Type:

Hybrid (4 days per week in-office / 1 day remote). This schedule builds our #OneTeamBestTeam culture, provides an unparalleled customer experience, and creates innovative solutions through in-person collaboration.

At Daimler Truck North America, we recognize our world is changing faster than ever before. By listening to the needs of today, we’re building to solve with cutting-edge solutions in sustainability and future driving technology across electric, hydrogen and autonomous. These solutions, backed by years of innovative success and achievement, continue DTNA’s legacy as the undisputed industry leader. Our evolving brand portfolio is second to none, including Freightliner Trucks, Western Star, Demand Detroit, Thomas Built Buses, Freightliner Custom Chassis, and Financial Services. Together, we work as one team towards our envisioned future – building a cleaner, safer and more efficient tomorrow for all.

That is what we are working toward - for all who keep the world moving.

Additional Information

• This position is not open for Visa sponsorship or to existing Visa holders
• Applicants must be legally authorized to work permanently in the country the position is located in at the time of application
• Final candidate must successfully complete a criminal background check
• Final candidate may be required to successfully complete a pre-employment drug screen
• Contractors, professional services, or other contingent workers should confirm with their local agency if they are eligible to apply for FTE positions
• EEO - Disabled/Veterans

Daimler Truck North America is committed to workforce inclusion and providing an environment where equal employment opportunities are available to all applicants and employees without regard to race, color, sex (including pregnancy), religion, national origin, age, marital status, family relationship, disability, sexual orientation, gender identity and expression (including transgender and transitioning status), genetic information, or veteran status.

For an accommodation or special assistance with applying for a posted position, please contact our Human Resources department at 503-745-8982 or toll free 800-206-3369. For TTY/TDD enabled call 503-745-2137 or toll free 866-355-6935.