Inbound Billing and Settlement Staff - Bilingual (English/Korean) Preferred

Posted One Month Ago
Be an Early Applicant
Santa Ana, CA, USA
In-Office
30-34 Hourly
Entry level
Information Technology • Professional Services
The Role
Manage freight-forwarding billing and settlements: process customer invoices, audit carrier bills, interpret tariffs/contracts, prepare settlement reports, handle billing corrections in Access, improve automation, communicate with customers and carriers, and run ad-hoc reporting.
Summary Generated by Built In
Company Description

For More Open Positions Visit us at:
http://recruiting.woongjininc.com/

Our Mission

WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership.

Job Description

  • Responsible for settlement related to freight forwarding business
  • Reinforce relationship with customers and carriers by leading effective and continuous communications
  • Prepare regular settlement status report for SDSA management, customer, carriers and headquarters
  • Improve the settlement processes by developing automated processes to reduce manual processing
  • Process customer billing accurately on or before deadlines as per requirements and according to company policy for each division
  • Manage, analyze & prepare correction forms for billing corrections in access database.
  • Review and discuss essential freight documentation that supports charges invoiced and is required for payment.
  • Use accounting knowledges & work experiences and possess understanding of how Billing functions affect P&L.
  • Audit carrier freight bills and interpret tariffs and contracts
  • Work with the internal technologies required for daily functions.
  • Investigate and diagnose potential errors and duplicate carrier billing.
  • Perform ad-hoc reporting, as required.
  • Perform other job related duties as required

     

Qualifications

  • Experience in AR &AP, Invoicing, Customer Service or Transportation/Logistics related experience
  • Bachelor’s Degree
  • Ability to quickly grasp situations to make decisions to ensure problems are resolved and corrected
  • Effective written and verbal communications skills to communicate with various levels of the organization
  • Proficient with Outlook, Microsoft Office applications PowerPoint, Word
  • Proficient with Excel, especially v-lookups and pivot tables
  • Ability to work overtime when needed

     

  • Bilingual (English/Korean) Preferred

Additional Information

All your information will be kept confidential according to EEO guidelines.

 *** NO C2C ***

Skills Required

  • Experience in AR & AP, invoicing, customer service or transportation/logistics related experience
  • Bachelor's Degree
  • Ability to quickly grasp situations and make decisions to resolve problems
  • Effective written and verbal communication skills to communicate with various levels of the organization
  • Proficient with Outlook and Microsoft Office (PowerPoint, Word)
  • Proficient with Excel, especially VLOOKUPs and PivotTables
  • Manage, analyze, and prepare billing correction forms in Microsoft Access database
  • Ability to work overtime when needed
  • Bilingual (English/Korean)
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The Company
HQ: Buena Park, CA
24 Employees
Year Founded: 1976

What We Do

Woongjin Inc. is a Korean based company in the US providing unique IT Consulting and Recruiting/Staffing services.

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