Import Specialist, Specialty Logistics – North America

Posted 9 Days Ago
Be an Early Applicant
Rockford, IL, USA
In-Office
51K-58K Annually
Mid level
Pharmaceutical
The Role
Manages North American imports for clinical, commercial, and research materials while ensuring compliance with U.S. customs and regulatory requirements. Coordinates customs brokers, permits, licenses, import documentation, client requirements, logistics providers, and internal stakeholders. Supports client meetings, audits, trade compliance tickets, courier issue resolution, training, billing coordination, and global logistics operations. The role also advises on FDA, HTS, ECCN classifications and declared values.
Summary Generated by Built In

Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients.


We are PCI. 


Our investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future of PCI.

   

Summary of Objective:

The Import Specialist, Global Specialty Logistics will have a primary role to ensure company compliance with US customs and associated trade regulatory agencies. Responsibilities include establishment, maintenance, education, and enforcement of trade compliance policies and procedures. They will also be responsible for importing both clinical trial medicines on behalf of clients for a fee and importing products used by the company to achieve its mission goals.  This individual will be the main resource for importing goods into North America for all PCI sites.

Essential Duties and Responsibilities: Primary responsibility is to be the import contact for the Global Specialty Logistics team in North America.


  • Position will maintain compliance with United States customs and other governing agencies.
  • Position will work closely with Business Development during the quotation phase to identify the global depot strategy, associated costs and all necessary permits and licenses along with a timeline and information required for each item.
  • Provide support to clients via meeting sand visits as a subject matter expert for Import Requirements.
  • Support and attend client kick-off meetings, study close-out meetings, and facilitate study meetings throughout the execution phase of  studies where appropriate.
  • Support the international movement of company materials by ensuring compliance with the requirements of customs authorities and other agencies that regulate imports and exports, including but not limited to CBP, FDA, USDA, CDC, BIS, Census, EPA, and F&W. Movements will include activities related to commercial, clinical, R&D and other programs.
  • Communicate effectively with key stakeholders. Sponsors, PCI Project management, brokers, and couriers.
  • Review IOR agreements and work with Business Development as a representative of the department.
  • Ability to thrive in a high energy fast paced environment.
  • Support auditing of global logistic providers, including but not limited to supply depots and transportation providers.
  • Support PCI’s Global Trade Compliance Ticket Log.
  • Knowledge of and adherence to all PCI, cGMP, and GCP policies, procedures, rules.
  • Attendance to work is an essential function of this position
  • Performs other duties as assigned by Manager/Supervisor.
  • Develop and delivery training on international related subject matter for Project Management and Business Development teams
  • Consult with customers to determine required FDA, HTC, ECCN classifications and appropriate declared values in compliance with WTO guidelines
  • Coordinate with contracted customs brokers to facilitate prompt and proper entries of all regulated products or products requiring formal entry declarations
  • Coordinate with Business Development and Clinical Legal departments to ensure proper documentation for Importation services has been filed, and with Project Management to ensure billing operations are being carried out.
  • Support Logistics Operations as a point of escalation for any courier issues or foreign clearance difficulties.
  • Set and Achieve annual goals for Revenue and EBITDA.

Qualifications: The requirements listed below are representative of the knowledge, sill, and/or ability required for the stated position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Required:

  • Bachelor's Degree in a related field and/or 1-5 years related experience and/or training.
  • College Level Mathematical Skills
  • Intermediate Computer Skills: Ability to perform more complex computer tasks and has knowledge of various computer programs.
  • Full Professional Proficiency: Ability to speak, read, and write fluently and accurately on all levels pertinent to professional needs.
  • Very High Reasoning: Ability to define problems, collect data, establish facts, and draw valid conclusions. Be able to interpret an extensive variety of technical instructions in math or diagram form and deal with several abstract/concrete variables.

 

Preferred:

  • Ability to effectively present information to various people as the job requires.
  • Ability to identify and resolve problems in a timely manner.
  • Ability to set and achieve challenging goals.
  • Ability to work independently and/or as part of a team.

The hiring rate for this position is $51,120 - $57,510 annually plus eligibility for an annual performance bonus. Final offer amounts are determined by multiple factors including but not limited to specific and relevant experience, education, credentials, geography, and subject matter expertise. PCI offers full-time employees a competitive benefits package that includes paid time off, health insurance coverage (including dental and vision), flexible spending account, and 401(k).        


#LI-MC1 

Join us and be part of building the bridge between life changing therapies and patients. Let’s talk future

Equal Employment Opportunity (EEO) Statement:
PCI Pharma Services is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

At PCI, Equity and Inclusion are at the core of our company’s purpose: Together, delivering life-changing therapies. We are committed to cultivating an inclusive workplace by holding ourselves accountable to the highest standards of understanding, fairness, respect, and equal opportunity – at every level. We envision a PCI community where everyone can belong and grow, and we strive to bring this vision to reality by continuously and intentionally assessing our people practices, policies and programs, marketing approach, and workplace culture.

Skills Required

  • Bachelor's degree in a related field and/or 1-5 years of related experience and/or training
  • College-level mathematical skills
  • Intermediate computer skills and ability to perform complex computer tasks using various computer programs
  • Full professional proficiency in speaking, reading, and writing
  • Very high reasoning ability, including problem definition, data collection, fact establishment, conclusion drawing, and interpretation of technical instructions
  • Ability to effectively present information to various people
  • Ability to identify and resolve problems in a timely manner
  • Ability to set and achieve challenging goals
  • Ability to work independently and/or as part of a team

PCI Pharma Services Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about PCI Pharma Services and has not been reviewed or approved by PCI Pharma Services.

  • Retirement Support — Feedback suggests the company provides a 401(k) with an employer match in the mid‑single‑digit range, with immediate vesting noted in certain cases. This is viewed as a solid component of the overall package.
  • Leave & Time Off Breadth — PTO and paid holidays are commonly available, and some roles indicate vacation is accessible from early tenure. Availability of time off is frequently described as a positive element of the package.
  • Affordable Benefits — Health insurance is sometimes described as reasonably priced depending on plan tier. Feedback suggests core medical, dental, and vision coverage is part of a standard offering.

PCI Pharma Services Insights

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The Company
HQ: Philadelphia, PA
2,259 Employees

What We Do

PCI is a leading provider of integrated pharmaceutical development services to the global healthcare market. With facilities in North America and Europe, PCI supports pharmaceutical and biotech companies with products destined for more than 100 countries around the world. PCI provides services for each stage of the product lifecycle – from early Phase I through commercial launch and long-term supply – and partners with customers to provide key insight and expertise in enabling successful commercialization and bringing lifesaving medications to patients. For more information, go to www.pci.com.

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