Import/Export Manager - Logistics Flows/HTS/ECCN

Posted 22 Days Ago
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Austin, TX, USA
In-Office
Senior level
Hardware • Other • Appliances
The Role
Manage site import/export compliance and logistics operations: maintain customs documentation, classify HTS/ECCN, liaise with carriers/customs, audit import/export processes, train staff, and resolve freight/claim issues to ensure legal compliance and efficient international shipments.
Summary Generated by Built In
Job Posting Start Date 07-20-2026 Job Posting End Date 09-25-2026

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

Job Summary

General Purpose:       

Responsible for providing operational expertise to enhance the efficiency and cost effectiveness of the department by establishing and maintaining strong customer relationships, liaising with operations, customers and carriers in order to ensure customer satisfaction and to deliver maximum advantage to the business. Also responsible for ensuring legal compliance within government rules and regulations.  

Principle Accountabilities:  

Responsible for maintaining in-depth knowledge of Import/Export regulations and Administration regulations. 

  • Develop and maintain policy and procedures to ensure Custom regulations compliance is adhered to. 
  • Responsible for day-to-day activity of the personnel assigned to Import/Export activities. 
  • Ensure proper Import/Export documentation and procedures are maintained in accordance with Customs standards and requirements. 
  • Advise company on Customs requirements and informs other departments of any issues that may arise affecting their operation. 
  • Recommends corrective action required to ensure all Import/Export transactions adhere to Custom compliance.  
  • Ensure and prepare documentation required by Customs to import/export commodities.  

Import Compliance 

  • Reviews contracts for required clauses and identifies omissions.   
  • Interfaces with internal and external customers, foreign order administration, freight forwarders, customs officers and other functional areas to ensure coordination and logistics of shipment.   
  • Selects carrier/forwarder for shipment of products and prepares documents for freight forwarders. 
  • Maintain accurate Import Compliance within the site for all inbound international shipments.  
  • Implement and maintain record-keeping system to comply with U. S. Customs. 
  • Perform regular audits as deemed mandatory by Corporate Flex with several departments to identify, disclose and work to fix any potential Import Compliance concerns.  
  • Make entry adjustments with U.S. Customs when necessary. 
  • May code international freight invoices for inbound shipments, as well as domestic truck load shipments to departments within the site.   
  • May research short paid invoices and resolve any related issues.  
  • May maintain and update inbound/outbound carrier routing guide for site per FLEX Corporate Logistics guidelines.  
  • May distribute routing guide to Purchasing, Shipping and various other departments.  
  • Notify departments within the site of any non-compliant issues. 
  • May file claims with the carrier/insurance companies per the FLEX Corporate Logistics procedure for compensation of lost/damaged freight while in the care of the carrier.  
  • May maintain claims data and interact with FLEX Corporate Logistics and insurance company/carrier to resolve claim issues/questions.  
  • Communicate with Purchasing and Manufacturing departments for support in part clarification. 
  • Interacts with Corporate Compliance to ensure Import/Export Compliance processes are up to date to meet US customs rules and regulations 
  • Ensure US customs guidelines are followed by vendors, purchasing, broker, site logistics and other responsible parties 
  • Attend Import Compliance Seminars for updates on latest customs rules and regulations 
  • Classifying importing items with correct HTS  
  • Ensure FDA, FCC, US Goods return forms and Fumigation Certificates are provided and on file for parts requiring this information 
  • Audit import documents for international shipments cleared through US customs 
  • Notify members of the site’s Compliance team that a discrepancy in the audit should be noted and drive escalation as appropriate to resolve issue 
  • Correct of entry documents for entries identified 
  • File Import Documents 
  • Maintain and update part number database with most up to date HTS, COO and OGA information 
  • Maintain COO database used to identify non-compliant vendors 

Export Compliance 

  • International and domestic rate quotes per request by site management  
  • May prepare rate comparisons between carriers  
  • Track international shipments and may track domestic shipments 
  • Provide POD’s for shipments 
  • May research freight issues   
  • Audit special need deliveries to identify issues and concerns 
  • File or assist with filing of freight claims for international and domestic shipments 
  • May maintain and update carrier routing guide 
  • May train various site departments on usage of carrier routing guide 
  • Arrange expedited shipments by request to meet customer needs 
  • May coordinate international truck load shipments 
  • May audit domestic and international inbound carrier freight invoices 
  • May address issues regarding freight invoices with carrier and payment company 
  • May identify ways for freight and cost savings 

JOB REQUIREMENTS:

Education / Experience  

  • Typically requires a bachelor’s degree or equivalent experience. 
  • Typically requires 5 years minimum import/export logistics /expediting industry experience,

Knowledge / Skills / Abilities 

  • Must have expert knowledge of logistics flows (both domestic and international).
  • Working knowledge of HTS and ECCN.
  • Excellent communication/presentation (verbal and written), interpersonal and organizational skills.
  • Must have proven ability to successfully interface with both internal and external customers.
  • Proficiency with MS Excel (pivot tables, v-lookups), a must.
  • Strong understanding of various supply chain disciplines preferred.

JT05

AA01
MS14
CC11

What you'll receive for the great work you provide:

  • Full range of medical, dental, and vision plans
  • Life Insurance
  • Short-term and Long-term Disability
  • Matching 401(k) Contributions
  • Vacation and Paid Sick Time
  • Tuition Reimbursement

Job CategoryGlobal Procurement & Supply Chain

Is Sponsorship Available?

No

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email [email protected] and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).

Skills Required

  • Bachelor's degree or equivalent experience
  • Minimum 5 years import/export logistics or expediting industry experience
  • Expert knowledge of domestic and international logistics flows
  • Working knowledge of HTS (Harmonized Tariff Schedule) and ECCN (Export Control Classification Number)
  • Proficiency with MS Excel (pivot tables, VLOOKUP)
  • Excellent verbal and written communication, presentation, interpersonal and organizational skills
  • Proven ability to interface successfully with internal and external customers
  • Strong understanding of various supply chain disciplines

Flex Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Flex and has not been reviewed or approved by Flex.

  • Healthcare Strength Health, dental, and vision coverage begin on day one with options for dependents, alongside disability, life, mental‑health resources, and fertility/adoption and gender transition support. Plan choice and wellness programs indicate a robust healthcare offering.
  • Leave & Time Off Breadth Paid holidays, paid sick time, company‑wide shutdown days, and in some cases unlimited PTO point to extensive time‑off provisions. Flexible and hybrid work arrangements in certain teams further support work‑life balance.
  • Strong & Reliable Incentives Quarterly bonus checks and performance bonuses supplement base pay, and some roles can earn overtime at 1.5x. These elements strengthen the reliability of cash incentives.

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The Company
HQ: Austin, Texas
52,479 Employees
Year Founded: 1969

What We Do

We’re the manufacturing partner of choice that helps a diverse customer base design and build products that improve the world. We love to hear your thoughts, comments and ideas so feel free to like, share and comment away. Any question or opinion is good to go as long as it is respectful and falls within the scope of this page. Derogatory comments, spam and unsolicited selling are not welcome here and such posts will be removed.

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