Import Coordinator

Company Description

You may know us as The Wonderful Company—whose iconic brands include FIJI Water, POM Wonderful, Wonderful Pistachios, Wonderful Halos, Wonderful Seedless Lemons, Teleflora, and JUSTIN, Landmark, and Lewis Cellars wines.

But did you know that we also own Neptune Pacific Direct Line (NPDL), the leading shipping and logistics company in the South Pacific, and have a brand-new office here in the heart of Tucson? The office was designed to foster a collaborative work environment and offers state-of-the-art amenities for employees such as more parking spaces, more meeting rooms, and access to a cutting-edge 17,000 square-foot fitness center.

As part of a dynamic new team, you'll have the chance to collaborate with diverse cultures, engage with overseas customers, and deepen your understanding of global customs processes. You'll be joining an energized, expanding group, working closely with our FIJI Water colleagues. This role presents endless opportunities to build strong relationships with global partners and contribute to the company's success.

This position will be based at our Tucson, AZ office and working a hybrid schedule with 3 days per week in the office. 

We may assist with relocation.

Job Description

• Obtain manifests from all ports prior to the vessel's arrival in the United States and reconcile them to ensure accuracy, reporting any discrepancies to the Vessel Planner before discharge
• Ensure the timely submission and accuracy of Inward Cargo Report and clear errors if needed
• Confirm that payment has been received from the load port and that destination payments are settled before releasing the cargo from container terminal
• Liaise with customs to facilitate cargo release as needed
• Prepare documentation including arrival notices, delivery orders, and invoices
• Ensure the accurate maintenance and updating of the billing system
• Conduct thorough account reconciliations
• Maintain accounts receivable files and records
• Produce monthly financial and management reports
• Investigate and resolve any irregularities or inquiries
• Facilitate the release of cargo by verifying customer accounts and payment statuses
• Proactively follow up with debtors to ensure timely payment collection

Qualifications

• Minimum 1 year of work experience in an import/export role
• A degree in Logistics Management, Supply Chain Management or equivalent work experience required
• Team player with positive, customer-centric attitude
• Exceptional communication skills, both verbal and written
• Ability to work well under pressure and make sound decisions in fast-paced environment with changing deadlines
• Effective time management and planning skills
• Proven ability to prioritize and manage expectations
• Keen eye for detail and desire to problem solve
• Capable of working independently while maintaining high productivity levels
• Proficient in Microsoft Office Suite (Excel, Word, Outlook) at an intermediate level
• Experience with CargoWise is preferred

Additional Information

• Thriving Wellness Community: Access to top-notch medical coverage comprehensive vision and dental plans, and a 401k with match eligibility to secure your financial future and including: 
  • 24/7 online physician consultations 
  • virtual mental health resources 
  • life coaching 
  • engaging employee community groups 
  • cash rewards for healthy habits and fitness reimbursements 
  • library of on-demand fitness videos 
  • on-site fitness center
• Career Advancement Opportunities: Unlock your potential with clear paths for career progression and internal mobility across our diverse family of brands and business units. 
• Focused Learning and Development: Grow as a leader with our dedicated Learning and Organizational Development department, offering extensive resources like People Manager and leadership training, webinars, and eLearning courses. 
• Empowering Mentorship Program: Connect with colleagues through our company-wide mentorship program to share goals, overcome challenges, and drive your career forward. 
• Continuous Improvement Training: Participate in training that empowers all employees to learn and implement concepts that drive significant, positive change in the workplace. 
• Building a Healthy Society: We focus on improving the social determinants of a healthy society-quality education and medical care, economic mobility, and a healthy environment-to help build thriving communities. Wonderful CSR
• Giving Back to the Community: Make a difference with Wonderful Giving, allowing you to allocate company-provided funds to up to three charities of your choice, and join Wonderful Neighbor to contribute to group service projects within our local communities. 

Headquartered in Los Angeles, The Wonderful Company is a privately held $6 billion company dedicated to harvesting health around the world through its iconic consumer brands. The company’s 10,000 employees worldwide are committed to bringing consumers everywhere the freshest, most wholesome pistachios, citrus and pomegranates; bottling the finest water and wines; and creating colorful bouquets that are sure to touch the heart. This commitment is reflected in the company’s market share: Wonderful Pistachios® is America’s No. 1 tree nut and America’s fastest-growing snack; Wonderful® Halos® is the No. 1 mandarin orange in America; POM Wonderful® is the No. 1 100% pomegranate brand in America; FIJI® Water is America’s No. 1 premium imported bottled water brand; JUSTIN® Wine has the No. 1 Cabernet Sauvignon in California; and Teleflora® is the world’s leading floral delivery service. 

We also have a satellite office located in the heart of Tucson, home to our FIJI Water logistics team and Neptune Pacific Direct Line, the leading shipping and logistics provider in the South Pacific. This office is designed to encourage collaboration and offers employees state-of-the-art amenities, including additional meeting rooms, and access to a cutting-edge 17,000-square-foot fitness center.

The Wonderful Company’s connection to consumers has health at its heart and giving back at its core. The company has a long-standing commitment to corporate social responsibility, including more than $1 billion invested in environmental sustainability; $65 million in charitable giving, education initiatives, and innovative health and wellness programs each year; and $143 million toward the construction of two charter school campuses in California’s Central Valley. To view the current Corporate Social Responsibility report, visit www.wonderful.com/csr.

To learn more about The Wonderful Company, its products and its core values, visit www.wonderful.com, or follow us on Facebook, Twitter and Instagram. 

The Wonderful Company is an Equality Opportunity Employer that provides opportunities for advancement. We are committed to creating a diverse workforce that embodies a deep culture of acceptance, equity, and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories.

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