About Prometheus Group
Prometheus Group is a team of self-starters centered on being resourceful, accountable, and results-focused. Career progress is based on merit and not years of service or attaining certifications. Our drive and dedication to creating great products for our global customers are at the heart of all we do! In joining Prometheus, you will become a part of the largest global provider of comprehensive enterprise asset management (EAM) software solutions that support the management life cycle for equipment maintenance and operations.
Overview
Implementation Specialists collaborate closely with Functional Consultants and Project Managers to implement our software and configure the system according to customer requirements. You will be given the opportunity to learn the customer’s current business processes, their issues, and their challenges. You will help map and improve the customer business process by taking advantage of the Prometheus products.
Responsibilities
- Assist in customer environment upgrades.
- Coordinate with project managers to review project plans of the installation of customized software.
- Configure systems to help professional services achieve customer’s goals.
- Troubleshoot, analyze, and document customer issues.
- Communicate with clients throughout the software customization process to obtain feedback and approval.
- Translate professional services requests into technical steps to implement.
- Work across various departments to ensure a full understanding of Prometheus products from a configuration perspective.
Requirements
- Bachelor's degree in computer science, engineering, computer information science, information technology, management information systems, or a related field.
- Basic knowledge of programming concepts – such as variables, functions and arguments, and scope.
- Strong analytical and problem-solving skills
- Excellent organizational and time management skills
- Exceptional communication and customer service skills
Preferred Skills and Experience
- Experience with work ticketing systems such as TeamSupport, ServiceNow, JIRA, Salesforce
- Experience with technical knowledge
- API Platforms (Postman, Insomnia).
- HTML/CSS/XML
- SQL or other relational databases
- Experience in large manufacturing industries.
- Familiarity with agile development practices.
Benefits Overview
We offer an attractive benefits program to meet the diverse needs of our teammates:
- Employee base HSA plan, dental, life and short-term disability coverage 100% paid for by Prometheus Group
- HSA & FSA plan options
- Paid parental leave
- Retirement Savings with Generous Company Match & Immediate Vesting
- Gym membership to O2 Fitness
- Casual dress attire
- Half-Day Fridays
- Generous Paid Time Off
- Company Outings, Trips & Activities
Prometheus Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Skills Required
- Bachelor's degree in computer science, engineering, computer information science, information technology, management information systems, or a related field
- Basic knowledge of programming concepts, including variables, functions, arguments, and scope
- Strong analytical and problem-solving skills
- Excellent organizational and time management skills
- Exceptional communication and customer service skills
- Experience with work ticketing systems such as TeamSupport, ServiceNow, JIRA, or Salesforce
- Technical knowledge
- Experience with API platforms such as Postman or Insomnia
- Knowledge of HTML, CSS, or XML
- Knowledge of SQL or other relational databases
- Experience in large manufacturing industries
- Familiarity with agile development practices
Prometheus Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Prometheus Group and has not been reviewed or approved by Prometheus Group.
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Healthcare Strength — Healthcare coverage is positioned as comprehensive, with medical, dental, and vision starting on day one and multiple plan options referenced. Mental-health support and wellness add-ons such as gym access are repeatedly presented as meaningful parts of the package.
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Retirement Support — Retirement benefits are consistently included as a core element, including a 401(k) with a company match. The retirement plan is framed as a valued component of the overall rewards offering.
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Wellbeing & Lifestyle Benefits — Lifestyle perks are prominent, including free gym membership, snacks, social events, and occasional schedule-related perks such as half-day Fridays. These benefits can enhance perceived total rewards for people who value office-based culture and amenities.
Prometheus Group Insights
What We Do
Prometheus Group enables unified enterprise asset optimization through an integrated approach to planning, scheduling, work management, and business analytics across routine and preventive maintenance, shutdowns/turnarounds, and production scheduling. Unlike the competition, Prometheus packaged software is easy to use, can be implemented in weeks, and allows a business to quickly improve operational efficiency and the effectiveness of work processes to gain competitive advantage. For more information, visit www.prometheusgroup.com.
