Implementation Specialist - Spain

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Barcelona, Cataluña
Hybrid
Junior
Artificial Intelligence • Fintech • Greentech • Sales • Software • Travel • Hospitality
At TravelPerk, our mission is clear, connect people in real life in the most enjoyable and sustainable way possible.
The Role
The Implementation Specialist manages client onboarding, delivers tailored implementation plans, and ensures user adoption of the TK platform, acting as a change management expert.
Summary Generated by Built In

About Us

TravelPerk is a global travel and expense management platform. Its all-in-one platform gives travelers the freedom they want whilst providing companies with the control they need. The result saves time, money, and hassle for everyone.

TravelPerk has industry-leading travel inventory alongside powerful management features, 24/7 customer support, state-of-the-art technology, and consumer-grade design.

Founded in 2015 and headquartered in Barcelona, we’ve grown to over 1,800 people across Europe and North America. In 2022 we became a ‘unicorn’ and in 2025 we raised $200 million in a Series E funding round, increasing our valuation of $2.7 billion.

We’ve been winning awards too. Since 2023, we’ve been voted one of the best places to work, one of the fastest-growing apps and tech companies, and a leading pioneer of business travel.

These are just some of the reasons why global brands like Wise, Red Bull, GetYourGuide, and Aesop trust us to get the most out of their travel.

Hear more about TravelPerk. 

Are you a highly organised person, with passion for project management with a  full working proficiency in Spanish and English? Are you tech savvy and interested in further exploring your knowledge in this area? Are you a driver of change, with the ability to ask the right questions; finding the most suitable approach for change management and project plans to deliver a successful project? Do you want to join a team of highly motivated people, determined to bring the best service to our customers?  If so, keep reading.

The role:

The TK implementation team manages the onboarding of our new clients. As an implementation Specialist you will be responsible to successfully execute and launch the implementations within your portfolio. You will do so by analysing the specific needs and circumstances of each customer, in order to propose a suitable implementation plan tailored according to the client. As an Implementation Specialist, your success will be measured upon the completion and adoption of the TK platform among your customer´s users. You will be the subject matter expert in the area of change management and, most importantly, you will deliver a 7 star experience for our clients during the onboarding process!  

 

What more will you do?

 

  • Lead cross-functional project teams to successfully implement new clients
  • Be the subject matter expert in the area of change management. Lead our customers through the journey of introducing a new travel tool and policies  in their organization.
  • Develop and implement strategy plans to achieve account ramp-up goals
  • Serve as the first point of contact for client escalations during the implementation process
  • Ensure that accounts are staged, scheduled, and prioritized according to both client and business needs
  • Communicate complex and technical information in a manner that all audiences can easily understand
  • Take on additional projects related to IS Team alignment with other departments. Ensure that project team members have a clear understanding of timelines, tasks, risks and issues

Which skills an Implementation Specialist (Iberia market) you should have?

  • Native Spanish speaker with excellent verbal and written communication skills in English (any additional language is a plus).
  • Proven track record of successfully managing and delivering complex projects in an international environment.
  • Solution-oriented mindset with a passion for overcoming challenges.
  • Organised and structured working style, with strong communication and analytical skills as well as the ability to deliver clear recommendations.
  • Ability to build relationships across all levels of the organisation, both internally and externally, and adapt communication accordingly.
  • Motivated by challenges, with a strong personal drive to make a difference.

 

What we will value highly but is not essential for you to apply:

  • At least 2 years of experience as Implementation Specialist, Account Management, SDR or SE
  • Prior experience in a Saas implementation role
  • Previous experience in project management 

What we always look for:

  • The “get things done” attitude
  • Commercial mindset
  • Customer focus
  • Culture / team fit
  • Calm and able to work under time or target pressure
  • Smart, fast learner and tech savvy
  • Hard worker, willing to go the extra mile
  • Experience in a fast paced environment

Our Benefits

  • 💰 Competitive compensation, including equity in the company;
  • 🌴 Generous vacation days so you can rest and recharge;
  • 💊 Health perks such as private healthcare or gym allowance, depending on location;
  • 🧩 "Flexible compensation plan" to help you diversify and increase the net salary;
  • 🥳 Unforgettable TravelPerk events, including travel to one of our hubs;
  • 💙 A mental health support tool for your well-being;
  • 📈 Exponential growth opportunities;
  • 🫶 VolunteerPerk - We offer 16 paid hours per year that you can use to give back to society by volunteering for a charity of your choice;
  • 🌎 "Work from anywhere" in the world allowance of 20 working days per year;
  • 📚 IRL English or Spanish Lessons are held in the Barcelona office;
  • 👶 Parental leave: 12 to 16 weeks, based on location and eligibility factors.

How We Work
Our Vision is for a world where TravelPerk is the platform for human connection in real life (IRL). We take an IRL-first approach to work, where our team works together in person 3 days a week. For roles in Customer Care, this can be up to 5 days per week in the office. As such, this role requires you to be within commuting distance of our hubs. We fundamentally believe in meeting in real life to improve connectivity, productivity, and creativity, ultimately making us a great workplace.

At TravelPerk, we prioritise experience and potential over academic qualifications for this role. Talent and ability aren't always reflected in formal credentials.

TravelPerk is a global company with a diverse customer base, and we want to ensure that the people behind our product reflect that. We're an equal opportunity employer, meaning you're welcome at TravelPerk regardless of your appearance, where you're from, or anything else that makes you.

Protect Yourself from Recruitment Scams
All official communication from TravelPerk will always come from email addresses ending in @travelPerk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from TravelPerk that seems suspicious, please do not respond. Forward it to [email protected] and we’ll confirm whether it’s legitimate.

Top Skills

SaaS

What the Team is Saying

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The Company
HQ: Barcelona, Barcelona
1,800 Employees
Year Founded: 2015

What We Do

TravelPerk is a global travel and expense management platform. Its all-in-one platform gives travelers the freedom they want whilst providing companies with the control they need. The result saves time, money, and hassle for everyone.

TravelPerk has industry-leading travel inventory alongside powerful management features, 24/7 customer support, state-of-the-art technology, and consumer-grade design.

Founded in 2015 and headquartered in Barcelona, we’ve grown to over 1,800 people across Europe and North America. In 2022 we became a ‘unicorn’ and in 2025 we raised $200 million in a Series E funding round, increasing our valuation of $2.7 billion.

We’ve been winning awards too. Since 2023, we’ve been voted one of the best places to work, one of the fastest-growing apps and tech companies, and a leading pioneer of business travel.

These are just some of the reasons why global brands like Wise, Red Bull, GetYourGuide, and Aesop trust us to get the most out of their travel.

Why Work With Us

At TravelPerk, work is more than a job, it’s a chance to grow, innovate, and build meaningful connections. We foster a culture where development is prioritized, potential is unlocked, and every voice counts. Whether you’re looking to pivot your career, TravelPerk is a place to thrive, make an impact, and be part of something extraordinary.

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TravelPerk Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Our company's purpose is to connect people in real life and we believe in practicing what we preach! We are an In Real Life first company and have a hybrid work structure with the expectation that team members are in office at least 3 days a week.

Typical time on-site: 3 days a week
HQGlobal Headquarters - Barcelona
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