Implementation Specialist I

Posted 14 Days Ago
Hiring Remotely in USA
Remote
Junior
Manufacturing
The Role
Supports customer implementations by defining requirements, configuring account and pricing data, coordinating IT interface testing, organizing physical inventory, reconciling inventory variances, and providing go-live training and transition support. The role also assists with workflow design, process gap analysis, customer catalog development, and site operations setup. Travel, physical inventory work, and working in varied environmental conditions may be required.
Summary Generated by Built In
Job Summary & Responsibilities

Position Summary:

Vallen's Implementation Specialist I is an individual contributor responsible for ensuring the deployment of IT systems and interfaces, the proper set up of storeroom operations and account infrastructures, the development of customer catalogs/data files, and physical inventory at Vallen's customer facilities. They provide initial go-live support and transition operations to site leadership post implementation of Vallen's business model.

Essential Job Duties and Responsibilities:

  • Collaborates with customers to assist in defining their requirements for the implementation (e.g., data, performance reporting, delivery, freight, packaging, labeling, invoice payment, etc.).
  • Assists IT in developing specifications for key interfaces, mapping data and assisting in testing to ensure reliability for a successful implementation and go-live.
  • Assists with setting up account information in business system, linking the pricing matrix, ordering equipment, devising personnel/shift work flow logistics, identifying processes and conducting gap analysis with customer.
  • Receives data files from customer and work under the supervision of the project leader to ensure all items are identified and cross referenced.
  • Participates in the physical inventory activities at customer facilities by organizing stock, affixing bar code labels (if required) and counting inventory.
  • Participates in post physical inventory processes by helping to reconcile variances with the customer's file.
  • Provides go-live and transition support to site operations by conducting follow up training and site process review.
  • Provides a level of excellent communication
  • Performs other duties as assigned.
Preferred Qualifications

Job Qualifications:

Bachelor's degree and at least 1-3 years applicable experience; or an equivalent combination of education and experience that provides the knowledge, skills, and abilities to perform the job. Applicable experience should include:

  • Working for a distributor of MRO products in sales, operations or purchasing
  • Working in a manufacturing/production environment, preferably in the storeroom or tool crib
  • Working in a purchasing/inventory management position in an industrial environment replenishing stock materials

Other relevant experience should include:

  • Project Management knowledge; experience using Smartsheet preferred
  • 6 Sigma Yellow or Green Belt Training
  • Demonstrated knowledge of ISO Standards
  • Demonstrated knowledge of QS9000 Quality Standards
  • General knowledge of SAS, Excel, databases, Word, Power Point, and MS Project
  • Ability to be a self starter and to self manage
  • Solid organizational skills and strong customer service orientation
  • Excellent verbal and written communication skills

Work Environment & Physical Demands:

(Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.):

  • May have travel requirements with limited advance notice.
  • Occasionally requires long and varied hours.
  • Work environment may not be temperature controlled; must have the ability to work in extreme hot or cold environments.
  • Must have the ability to work in dusty conditions.
  • May be required to handle hazardous materials and wear various forms of protective equipment (shoes, gloves, protective eyewear, etc.)
  • Must be able to handle and work physical inventory; required to lift up to 25 lbs or greater with assistance following standard operating and safety procedures. Other physical requirements including, regularly being required to stand, walk, kneel, bend, crouch, crawl, climb and balance.
  • Close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus are required.
  • Must be able to follow detailed process.
  • Must be able to Travel by Plane.
  • Must be able to work in stressful situations.
  • Vending Implementation or Operation Skills would be Helpful

Skills Required

  • Bachelor's degree and at least 1-3 years of applicable experience, or an equivalent combination of education and experience
  • Experience with project management concepts
  • Knowledge of SAS, Excel, databases, Word, PowerPoint, and MS Project
  • Ability to self-manage and work independently
  • Strong organizational, verbal, and written communication skills
  • Ability to travel by plane and support customer implementations with limited advance notice
  • Ability to perform physical inventory work, including lifting up to 25 pounds or more with assistance
  • Ability to work in extreme temperatures, dusty conditions, and potentially hazardous-material environments while using protective equipment
  • Experience with MRO distribution sales, operations, or purchasing
  • Experience in a manufacturing or production environment, preferably in a storeroom or tool crib
  • Purchasing or inventory-management experience in an industrial environment
  • Experience using Smartsheet
  • Six Sigma Yellow or Green Belt training
  • Knowledge of ISO Standards
  • Knowledge of QS9000 Quality Standards
  • Vending implementation or operations experience

Vallen USA Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Vallen USA and has not been reviewed or approved by Vallen USA.

  • Retirement Support — Feedback suggests the 401(k) plan includes a company match (e.g., $0.50 per dollar up to 6% of pay), and employer-paid life and disability insurance add to perceived financial security.
  • Leave & Time Off Breadth — Paid vacation that accrues from 80 to 160 hours based on seniority, sick time, eight scheduled holidays, and two floating holidays are often highlighted as comprehensive.
  • Healthcare Strength — Standard medical, dental, and vision coverage, along with FSAs, an EAP, and a wellness program, are described as reliable core offerings.

Vallen USA Insights

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The Company
HQ: Belmont, NC
2,681 Employees
Year Founded: 1865

What We Do

Vallen is a leading provider of indirect industrial supplies—all those materials that are not part of the products our customers manufacture. From earplugs to specialty tools, to abrasives and cutting tools, we cover the vast majority of our customers’ maintenance, repair, operations and production-related needs. Vallen is also a leader in safety services with offerings that include equipment inspection, maintenance, certification and solution design. Many of our customers look to us for integrated supply solutions and vendor-managed inventory, with Vallen associates on-site, bringing local knowledge and expertise to the specific needs of individual facilities.

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