Implementation Project Manager - EMEA

Posted 7 Hours Ago
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2 Locations
In-Office
Senior level
HR Tech • Information Technology • Software
The Role
Lead end-to-end, multi-country global payroll implementations for an HCM SaaS platform. Manage project plans, cross-functional coordination, client relationships, compliance risk mitigation, data collection, system configuration, UAT, cutover, hypercare, documentation, and continuous improvement of implementation playbooks.
Summary Generated by Built In

Job Title: Implementation Project Manager – Global Payroll

Location: Remote, EMEA

Department: Implementation

Reports to: Senior Manager, Global Payroll Implementation

Job Summary

We are seeking a highly skilled Implementation Project Manager to lead complex, multi-country global payroll implementations as part of our HCM SaaS solutions. This role is critical in managing end-to-end project delivery across diverse geographies, ensuring a seamless transition for clients to our platform while maintaining compliance, accuracy, and operational excellence.

Key ResponsibilitiesProject Leadership & Governance
  • Own full lifecycle project management for global payroll implementations, from kickoff to go-live and post-deployment stabilization.

  • Define and manage project plans, timelines, deliverables, and resource allocations across multiple countries.

  • Facilitate cross-functional coordination between internal stakeholders (product, engineering, compliance, payroll operations, etc.) and client-side teams.

Stakeholder & Client Management
  • Serve as the primary point of contact for client project teams across countries and regions.

  • Build trust and rapport with clients while managing expectations and delivering against contractual obligations.

  • Lead steering committee meetings, status updates, and executive readouts.

Risk & Compliance Oversight
  • Identify and proactively mitigate project risks, especially those related to payroll compliance, local labor laws, and statutory reporting.

  • Partner with regional experts to ensure payroll compliance across each country’s legal framework.

Process & System Readiness
  • Coordinate business requirements documentation, data collection, system configuration, testing (UAT), and parallel payroll runs across countries.

  • Manage cutover planning and hypercare support phases to ensure payroll accuracy and minimal business disruption.

  • Ensure documentation, training, and knowledge transfer are completed for client success teams.

Continuous Improvement & Best Practices
  • Contribute to internal playbooks, templates, and frameworks for scaling global payroll implementations.

  • Recommend improvements to project delivery methodology based on lessons learned and client feedback.

Required Qualifications
  • 5–8 years of experience in global payroll implementation project management,

  • Proven track record managing multi-country payroll implementations with complex regulatory requirements.

  • Strong understanding of global payroll concepts, local compliance issues, and systems (e.g., Workday, SuccessFactors, ADP, SAP, Oracle HCM).

  • PMP, Prince2, or similar certifications are strongly preferred.

  • Experience with project management tools (e.g., Smartsheet, MS Project, JIRA).

  • Excellent communication, leadership, and stakeholder management skills.

  • Ability to manage ambiguity, drive decisions, and lead cross-cultural teams across time zones.

Preferred Qualifications
  • Experience working with Employer of Record (EOR) or global employment providers.

  • Background in shared services or consulting for multinational clients.

Top Skills

Workday,Successfactors,Adp,Sap,Oracle Hcm,Smartsheet,Ms Project,Jira
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The Company
HQ: New York, New York
563 Employees
Year Founded: 2020

What We Do

Multiplier is a leading global employment platform that makes it easy for companies to employ teams internationally. Its proprietary technology simplifies the employment process by managing the complexities of local compliance, labour contracts, payroll, benefits and taxes.
We enable companies to manage their distributed teams via a simple dashboard while taking responsibility for local labor law compliance on their behalf. We are passionate about creating a world where people can get a job they love, without having to leave the people they love.

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