Job Title
The Implementation Principal Engineer acts as the technical lead for complex customer implementations of Amadeus Airport IT and Airport Management solutions. Working in close partnership with the Project Manager, this role is responsible for guiding end‑to‑end delivery across software and hardware implementations, from planning and configuration through testing and go‑live. The role engages with a wide range of customer stakeholders, including senior executives and technical specialists, to deliver reliable solutions and build long‑term, collaborative relationships.
Your Main ResponsibilitiesLead the technical delivery of large‑scale implementation projects, including planning, installation, configuration, testing, and go‑live activities, in collaboration with the Project Manager.
Coordinate and drive resolution of technical issues end‑to‑end, providing timely updates, recommendations, and status reporting to internal teams and customer stakeholders.
Work directly with customers on upgrades, installations, architecture discussions, and technical decision‑making, including participation in pre‑sales presentations when required.
Support and facilitate customer testing phases such as Airline Acceptance Testing, User Acceptance Testing (UAT), System Integration Testing (SIT), and Operational Readiness and Airport Transfer (ORAT).
Collaborate across the Software Development Life Cycle (SDLC) with Business Analysts, Quality Assurance (QA), Operations, and Customer Service teams to ensure quality, continuity, and customer satisfaction.
Brings strong experience with airport management systems such as Airport Operational Database (AODB), Flight Resource Management System (FRMS), Flight Information Display System (FIDS), and Financial Management (PropWorks), including configuration and interface design.
Has practical experience working within a Software Development Life Cycle (SDLC), from requirements analysis through testing and deployment.
Is comfortable working independently on technical topics while collaborating effectively within cross‑functional and customer‑facing teams.
Communicates clearly and professionally with a range of stakeholders, from technical subject matter experts to senior executive (C‑level) audiences.
Approaches problem‑solving with a structured, proactive mindset and contributes constructively to shared goals and solution design.
#LI-KA1
Diversity & Inclusion
Amadeus aspires to be a leader in Diversity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.
Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.
Be aware of recruitment scams
Amadeus Group never charges fees, requests payment, or asks for financial information during recruitment. All legitimate opportunities are communicated solely through official Amadeus channels, including our careers website. Any payment request or outreach via unofficial platforms (e.g., WhatsApp, Telegram) should be treated as fraudulent.
Skills Required
- Strong experience with airport management systems, including AODB, FRMS, FIDS, and PropWorks
- Experience with configuration and interface design
- Practical experience working across the Software Development Life Cycle from requirements analysis through testing and deployment
- Ability to work independently on technical topics and collaborate with cross-functional and customer-facing teams
- Clear professional communication with technical specialists and senior executive stakeholders
- Structured, proactive problem-solving and contribution to solution design
What We Do
Travel powers progress. Amadeus powers travel. Amadeus’ solutions connect travelers to the journeys they want, linking them via travel agents, search engines and tour operators to airlines, airports, hotels, cars and railways. Technology has always been critical to developing global travel, increasing scale, choice and access. We have developed our technology in partnership with the travel industry for 30 years. We combine a deep understanding of how people travel with the ability to design and deliver the most complex, trusted, and critical systems our customers need.
