We are creating a healthier future by connecting the world with the right doctors.
The Role
Own enterprise client implementations from intake to sign-off: gather and document requirements, coordinate engineering/design/data delivery, run client relationships, manage scope and timelines, validate front-end and data deliverables, track projects in Jira/Linear, and improve implementation repeatability with a path toward product ownership.
Summary Generated by Built In
At H1, we believe access to the best healthcare information is a basic human right. Our mission is to provide a platform that can optimally inform every doctor interaction globally. This promotes health equity and builds needed trust in healthcare systems. To accomplish this our teams harness the power of data and AI-technology to unlock groundbreaking medical insights and convert those insights into action that result in optimal patient outcomes and accelerates an equitable and inclusive drug development lifecycle. Visit h1.co to learn more about us.
About the team
H1's Product team partners with some of the world's largest technology and life sciences companies to deliver custom implementations of H1's data and intelligence products. This Implementation PM role is embedded in that work — owning requirements, coordinating delivery, and serving as the day-to-day point of contact for two of H1's most strategic enterprise clients. This role is execution-first with a clear growth path into broader product ownership.
WHAT YOU'LL DO AT H1
As Implementation PM / Business Analyst, you will be the person who makes implementation actually happen — gathering requirements, bridging client needs to engineering, and owning delivery across front-end and data integration work. You will run client relationships, write the specs engineers can work from, and keep delivery on track without close oversight.
You will:
- Own the requirements process for enterprise client implementations from intake through sign-off — writing clear, complete specs that front-end and data engineers can execute without back-and-forth
- Serve as the day-to-day point of contact for H1's two largest enterprise clients, running weekly syncs, setting agendas, managing scope, and communicating status clearly
- Coordinate delivery across internal engineering, design, and data teams on client-specific builds including landing pages and front-end data display components
- Review front-end deliverables for alignment to client requirements before shipping, and flag misalignments early in the delivery cycle
- Identify and escalate scope creep proactively; negotiate tradeoffs with clients and internal stakeholders to keep delivery on schedule
- Maintain project tracking and keep all stakeholders current without requiring hand-holding from product or engineering leadership
- Document client-specific implementation needs in a format that can be incorporated into the product roadmap and referenced by data delivery and solutions engineering teams
- Run ad hoc analyses and validate data against client-facing requirements using available tooling
- Partner with internal teams to identify and address operational inefficiencies in the implementation process, improving repeatability as the client base grows
- Grow into owning product decisions on the client's product surface over time, with a path toward traditional PM scope as the role matures
You will:
- Own the requirements process for enterprise client implementations from intake through sign-off — writing clear, complete specs that front-end and data engineers can execute without back-and-forth
- Serve as the day-to-day point of contact for H1's two largest enterprise clients, running weekly syncs, setting agendas, managing scope, and communicating status clearly
- Coordinate delivery across internal engineering, design, and data teams on client-specific builds including landing pages and front-end data display components
- Review front-end deliverables for alignment to client requirements before shipping, and flag misalignments early in the delivery cycle
- Identify and escalate scope creep proactively; negotiate tradeoffs with clients and internal stakeholders to keep delivery on schedule
- Maintain project tracking and keep all stakeholders current without requiring hand-holding from product or engineering leadership
- Document client-specific implementation needs in a format that can be incorporated into the product roadmap and referenced by data delivery and solutions engineering teams
- Run ad hoc analyses and validate data against client-facing requirements using available tooling
- Partner with internal teams to identify and address operational inefficiencies in the implementation process, improving repeatability as the client base grows
- Grow into owning product decisions on the client's product surface over time, with a path toward traditional PM scope as the role matures
ABOUT YOU
You are an executor first. You can take a messy client ask, turn it into a clean requirements document, and get engineering moving — without losing the client relationship in the process. You are organized, self-directed, and comfortable owning delivery against hard commitments. You are not looking for a strategy seat right now; you want to own your work end to end and get very good at it.
- Client-facing and comfortable: experienced managing enterprise client relationships and running delivery against hard commitments — not just internal stakeholders
- A precise writer: able to produce requirements documentation that engineers can execute without clarification, and that clients can review and approve without confusion
- Front-end literate: comfortable reviewing landing pages and UI components against specs — you do not need to code, but you know when something does not match the brief
- Self-directed and organized: able to manage multiple workstreams and keep stakeholders current without close oversight
- A collaborator: works fluidly with engineering, design, data, and commercial teams — comfortable being the connective tissue between client and internal delivery
- Growth-oriented: motivated by getting very good at execution now, with genuine interest in expanding into product strategy over time
You are an executor first. You can take a messy client ask, turn it into a clean requirements document, and get engineering moving — without losing the client relationship in the process. You are organized, self-directed, and comfortable owning delivery against hard commitments. You are not looking for a strategy seat right now; you want to own your work end to end and get very good at it.
- Client-facing and comfortable: experienced managing enterprise client relationships and running delivery against hard commitments — not just internal stakeholders
- A precise writer: able to produce requirements documentation that engineers can execute without clarification, and that clients can review and approve without confusion
- Front-end literate: comfortable reviewing landing pages and UI components against specs — you do not need to code, but you know when something does not match the brief
- Self-directed and organized: able to manage multiple workstreams and keep stakeholders current without close oversight
- A collaborator: works fluidly with engineering, design, data, and commercial teams — comfortable being the connective tissue between client and internal delivery
- Growth-oriented: motivated by getting very good at execution now, with genuine interest in expanding into product strategy over time
REQUIREMENTS
- Implementation or BA experience: 2+ years as a business analyst, implementation PM, technical PM, or project manager on software or data products
- Enterprise client management: Demonstrated experience owning client relationships and delivery against commitments — including scope management and status communication
- Requirements documentation: Proven ability to write requirements that engineers can work from — PRDs, BRDs, user stories, or equivalent
- Front-end delivery coordination: Comfortable reviewing front-end deliverables against specs; basic HTML/CSS literacy or prior work alongside front-end engineers a plus
- Organization and autonomy: Able to manage multiple workstreams without close oversight; experience with Jira, Linear, or equivalent project tracking tools
- Location: NYC-based or willing to relocate (hybrid)
- Enterprise client management: Demonstrated experience owning client relationships and delivery against commitments — including scope management and status communication
- Requirements documentation: Proven ability to write requirements that engineers can work from — PRDs, BRDs, user stories, or equivalent
- Front-end delivery coordination: Comfortable reviewing front-end deliverables against specs; basic HTML/CSS literacy or prior work alongside front-end engineers a plus
- Organization and autonomy: Able to manage multiple workstreams without close oversight; experience with Jira, Linear, or equivalent project tracking tools
- Location: NYC-based or willing to relocate (hybrid)
COMPENSATION
This role pays $90,000 to $130,000 per year, based on experience, in addition to equity (RSUs).
Anticipated close date: 07/31/2026
H1 OFFERS
- Full suite of health insurance options, in addition to generous paid time off
- Pre-planned company-wide wellness holidays
- Retirement options
- Health & charitable donation stipends
- Impactful Business Resource Groups
- Flexible work hours & the opportunity to work from anywhere
- The opportunity to work with leading biotech and life sciences companies in an innovative industry with a mission to improve healthcare around the globe
H1 is proud to be an equal opportunity employer that celebrates diversity and is committed to creating an inclusive workplace with equal opportunity for all applicants and teammates. Our goal is to recruit the most talented people from a diverse candidate pool regardless of race, color, ancestry, national origin, religion, disability, sex (including pregnancy), age, gender, gender identity, sexual orientation, marital status, veteran status, or any other characteristic protected by law.
H1 is committed to working with and providing access and reasonable accommodation to applicants with mental and/or physical disabilities. If you require an accommodation, please reach out to your recruiter once you've begun the interview process. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.
Skills Required
- 2+ years as a business analyst, implementation PM, technical PM, or project manager on software or data products
- Demonstrated experience owning enterprise client relationships and delivering against commitments (scope management, status communication)
- Proven ability to write requirements engineers can work from (PRDs, BRDs, user stories)
- Comfortable reviewing front-end deliverables against specs; basic HTML/CSS literacy or prior work alongside front-end engineers
- Able to manage multiple workstreams autonomously; experience with Jira, Linear, or equivalent project tracking tools
- NYC-based or willing to relocate (hybrid)
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The Company
What We Do
Access to medicine and healthcare is a basic human right. At H1, we believe access to the best healthcare information is also a basic human right, one that will be more important in the 21st century than ever before. Our commitment to creating a healthier future for everyone drives us to build and maintain the most current, accurate, and comprehensive healthcare knowledge base available, as well as the tools and intelligence to extract unparalleled insights to carry global healthcare forward.
Why Work With Us
We’re a team of people building products that help solve difficult problems in healthcare. We work through complex challenges every day, navigating ambiguity, wrestling with uncertainty, and pushing the boundaries of what’s possible–all while caring deeply about one another and the people we seek to help.
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