Implementation Manager

Posted An Hour Ago
Be an Early Applicant
Hiring Remotely in US
Remote or Hybrid
115K-135K Annually
Mid level
Big Data • Fintech • Information Technology • Insurance • Software
We're changing life insurance for good.
The Role
Manage end-to-end onboarding and implementation projects for insurance carriers, coordinate cross-functional teams, write requirements, track scope and risks, and deliver platform integrations to go-live.
Summary Generated by Built In
ABOUT BESTOW

Life insurance is one of the world's most important products. It's also one of the hardest to build, distribute, and modernize. Bestow exists to change that.

Bestow is a leading vertical technology platform serving some of the largest and most innovative life insurers. Our platform unifies the fragmented, legacy value chain, enabling carriers to launch products in weeks instead of years. Carriers choose us to scale and operate at unprecedented speed, powered by AI and automation.

Bestow isn't selling policies. We're building the infrastructure that helps an entire industry move faster, reach more people, and deliver on its promise.

Backed by leading investors (Goldman Sachs, Hedosophia, NEA, Valar, 8VC) and trusted by major carriers, Bestow is powered by a team that moves with precision, purpose, and heart. If you want to help reimagine a centuries-old industry with lasting impact, join us.

Bestow offers flexible remote/hybrid work, meaningful benefits, equity, and substantial growth opportunities.

Bestow uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit E-Verify.gov.

About the Team

The Bestow Delivery Management team is responsible for the execution of high-priority strategic initiatives. We serve internal employees, consumers, and enterprise customers. In addition to leading the delivery of major initiatives, we partner closely with Product, Engineering, Revenue teams and Enterprise customers to implement Bestow Platform solutions. Our team functions include Technical Program Management, Business Systems Analysis, and Implementation Management.

This role reports to the Senior Director, Delivery Management and is open to Remote (US). #LIRemote

What You’ll Do

We’re looking for an Implementation Manager to execute onboarding and implementation projects for insurance carriers. This role is a critical part of our partner delivery team, helping our Enterprise partners unlock the full value of our SaaS platform through efficient, scalable, and high-quality implementations. In this role you will:

  • Manage the day-to-day implementation process and timeline from kickoff to go-live, serving as a primary delivery point of contact for client stakeholders.

  • Collaborate cross-functionally with internal teams such as product, engineering, customer success, and compliance to ensure client needs are met while maintaining alignment with our platform’s capabilities and roadmap.

  • Work directly with Business Systems Analysts and Engineers to implement our core offering for enterprise customers.

  • Manage the intake and release coordination of change requests and platform implementations

  • Write clear requirements for Engineering teams, and manage development backlogs for carrier change requests and platform implementations

  • Build project plans and manage internal and external agendas to ensure cross-team alignment on scope, dates, and dependencies.

  • Partner with Product Managers, Designers, and Technical Program Managers to deliver roadmapped initiatives to enterprise customers.

  • Document initial scope and ongoing scope changes and decisions throughout the partner implementation process, including supporting the change request processes.

  • Track and communicate risks clearly to internal and external stakeholders.

Who You Are

This role requires a self-starter who is detail-oriented, thrives in fast-paced environments, and can manage competing priorities while maintaining clear communication and documentation. The ideal candidate has experience working with complex organizations and managing software delivery plans. understands the baseline nuances of the insurance industry, including carrier workflows, compliance needs, and operational challenges.

  • 3+ years in client-facing implementation, project management, or solution delivery roles, ideally in the SaaS or InsureTech space.

  • Proven experience managing multi-stakeholder software implementations, preferably within regulated industries or with insurance carriers.

  • Strong organizational skills with the ability to manage multiple projects and timelines simultaneously.

  • Demonstrated ability to take initiative, problem-solve, and drive outcomes with guidance from senior leadership.

  • Familiarity with the insurance industry - insurance product types underwriting, policy admin systems, or regulatory requirements is a strong plus.

  • Solid communication and interpersonal skills, with the ability to build reliable relationships with client teams.

  • Action oriented and ownership (follows through on what they say they’ll do)

  • Comfortable collaborating across technical and non-technical teams to solve problems and deliver solutions.

  • Proficiency with project management and documentation tools such as Jira, Confluence, Google Sheets, and Google Docs.

TOTAL REWARDS

At Bestow, we’re proud to be awarded for our team members, innovative products, and culture. Our standard benefits include:

  • Competitive salary and equity based on role

  • Policies and managers that support work/life balance, like our flexible paid time off and parental leave programs

  • 100% paid-premium option for medical, dental, and vision insurance

  • Lifestyle stipend to support your physical, emotional, and financial wellbeing

  • Flexible work-from-home policy and open to remote

  • Remote and WFH options, as well as a beautiful, state-of-the-art office in Dallas’ Deep Ellum, for those who prefer an office setting

  • Employee-led diversity, equity, and inclusion initiatives

Recent Employer Awards include:

  • Best Place for Working Parents 2023 + 2024 + 2025

  • Great Place to Work Certified, 2022 + 2023 + 2024 + 2025

  • Built In Best Places to Work, 2022 + 2023 + 2025

  • Fortune’s Best Workplaces in Texas 2022 + 2023

  • Fortune’s Best Workplaces in Financial Services and Insurance 2022 + 2023 + 2024

We value diversity at Bestow. The company will hire, recruit, and promote regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, pregnancy or maternity, veteran status, or any other status protected by applicable law. We understand the importance of creating a safe and comfortable work environment and encourage individualism and authenticity in every team member.

Thanks for considering a job at Bestow!

Skills Required

  • 3+ years in client-facing implementation, project management, or solution delivery roles
  • Proven experience managing multi-stakeholder software implementations
  • Experience within regulated industries or with insurance carriers
  • Strong organizational skills and ability to manage multiple projects and timelines
  • Demonstrated ability to take initiative, problem-solve, and drive outcomes
  • Solid communication and interpersonal skills to build relationships with client teams
  • Action oriented with ownership and follow-through
  • Comfortable collaborating across technical and non-technical teams
  • Proficiency with project management and documentation tools such as Jira, Confluence, Google Sheets, and Google Docs

What the Team is Saying

Stephanie
Jack
Sylvia
Prachi
Desiree
Samantha
Chastity
Jonathan
Kelsey

Bestow Compensation & Benefits Highlights

  • Healthcare Strength Health coverage is presented as high-quality and fully funded, with the company stating it pays 100% of premiums for medical, dental, vision, and mental health. Additions like a dedicated mental‑health app and wellness programming reinforce ongoing investment.
  • Inclusive Benefits Coverage Eligibility explicitly extends to dependents, spouses, and domestic partners alongside full‑time employees. This breadth signals family‑inclusive coverage rather than employee‑only plans.
  • Leave & Time Off Breadth Time off is described as flexible or unlimited, supplemented by company‑wide summer and winter breaks and standard paid holidays. These practices expand rest opportunities beyond typical PTO structures.

Bestow Insights

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The Company
HQ: Dallas, TX
160 Employees
Year Founded: 2016

What We Do

At Bestow, we’re on a mission to increase financial stability for everyone. We’re building the technology to modernize the life insurance industry and make things easier on everyone from consumers to carriers. It’s an audacious goal, sure. But we’re just crazy enough to pull it off.

Why Work With Us

Our employees consistently say “Bestow is a great place to work,” and we have the trophies to prove it — we've been Great Place to Work certified for three years running.

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Bestow Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Bestow is a remote-first hybrid company; however, some roles will need to be connected to an office based on the job.

Typical time on-site: Flexible
HQDallas, TX

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