Solutions Engineer

Reposted Yesterday
Hiring Remotely in United States
Remote
Mid level
Cryptocurrency
The Role
As an Implementation Engineer, you will guide new customers through the onboarding process for rollups, ensuring a smooth setup and integration.
Summary Generated by Built In

Conduit is an enterprise-grade blockchain infrastructure and tooling platform powering the next generation of on-chain applications.

Our platform supports many of the most notable teams in crypto, with use cases spanning payments, tokenization, and beyond. Built for security, customization, and scalability, Conduit delivers production-grade reliability paired with deep blockchain expertise—so teams can stay focused on what matters most: their product.

Backed by a $37M Series A led by Paradigm and Haun Ventures, Conduit is a remote-first company with offices in San Francisco and New York City for those who prefer a hybrid environment. Our team brings experience from companies like Meta, Amazon, Aave, Compound, and Paradigm.

We’re building the infrastructure layer that will power on-chain finance for the next decade.

If you want to build something people rely on every day, join us.

About the Role

As a Solutions Engineer, you’ll be the first technical partner for teams exploring and launching blockchains with Conduit.

From pre-sales technical discovery through go-live, you’ll own the technical relationship end to end — helping prospects understand why Conduit is the right infrastructure choice and guiding them to successful production deployments tailored to their use case.

You’ll operate at the intersection of sales, product, and engineering, taking ownership of technical validation, solution design, and delivery while surfacing insights that improve our platform and onboarding experience over time.

This role is ideal for someone empathetic, technically curious, and highly organized — someone who thrives on ownership, can manage multiple complex engagements, and builds trusted relationships with some of the most innovative teams in the crypto ecosystem.

In this role, you will:
  • Own the full technical lifecycle for customers — from pre-sales technical validation and solution design through onboarding, launch, and delivery.

  • Act as the technical sparring partner for the GTM team during sales conversations, validating feasibility, shaping architectures, and owning technical recommendations that help close with confidence.

  • Lead technical discovery and decision-making, translating complex infrastructure and protocol concepts into clear, actionable guidance for both technical and non-technical stakeholders.

  • Write scripts and code snippets to adjust configurations, debug integrations, and help customers tailor their blockchains to production requirements.

  • Drive customer engagements forward with strong project ownership, making sound technical tradeoffs while ensuring timelines, dependencies, and deliverables are clear and met.

  • Partner closely with Engineering, Product, and Customer Success to unblock issues, align on solutions, and ensure launches meet a high technical bar.

  • Identify recurring friction points across sales, onboarding, and delivery, feeding insights back into product, documentation, and process improvements.

  • Own and evolve onboarding playbooks, documentation, and tooling to make each launch smoother and more scalable than the last.

You’ll thrive in this role if you:
  • Have experience in Sales Engineering, Implementation engineering, or Developer Success in a B2B or infrastructure environment.

  • Have acted as a subject-matter expert for a product in the web3 stack (e.g., rollup frameworks, L1 protocols/stacks, or infrastructure tooling).

  • Are comfortable leading high-stakes technical conversations with customers, including early-stage discovery and pre-sales validation.

  • Are comfortable writing code (e.g., TypeScript, Python, or Go) to automate tasks, configure infrastructure, or troubleshoot alongside customers.

  • Can manage multiple customer projects simultaneously, making clear tradeoffs without losing attention to detail.

  • Enjoy solving real-world problems with customers and take pride in being a trusted technical partner.

  • Thrive in fast-moving, early-stage environments where autonomy, ownership, and adaptability are essential.

  • Balance systems thinking with execution — you see the big picture, make sound technical decisions, and still dive deep to keep projects on track.

Conduit does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

Top Skills

Go
Python
Typescript
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The Company
16 Employees

What We Do

Fully-manged, production-grade rollups on Ethereum. Deploy with no-code in just a few clicks. We're live on mainnet!

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