Product Offering:
Spreedly provides an open payments platform. The platform’s connectivity provides payments performance. Key products and services include:
Connect — A unified API that integrates with hundreds of payment gateways, processors, and alternative payment methods worldwide, including digital wallets. Merchants access the global payments ecosystem through one connection.
Vault — A PCI-compliant secure repository for payment methods. Merchants store card data once and reuse it across any payment service, reducing PCI scope and protecting cardholder data at scale.
Optimize — Workflow-driven routing and retry logic that directs each transaction to the best-performing gateway in real time. On average, 7.9% of failed transactions succeed immediately when retried on a secondary gateway. This is where merchants recover lost revenue and increase authorization success rates.
Protect — A flexible fraud and authentication layer, incorporating advanced fraud tools and 3DS. Following Spreedly's acquisition of Dodgeball in September 2025, fraud orchestration and payment optimization now operate within the same platform.
Resolve — Centralized management and reporting that reduces operational silos, strengthens security, and improves billing control across a merchant's entire payment operation.
Responsibilities:
- Collaborate with cross-functional teams (Product, Engineering, and Account Management) to drive high-complexity implementations and meet aggressive enterprise go-live dates.
- Own the end-to-end delivery process for implementations after contract signature, utilizing standardized project management methodologies to ensure technical accuracy, timely go-lives, and long-term client success
- Work closely with the customer, sales engineering and account management to understand customer requirements and manage expectations
- Create comprehensive project plans, including critical milestones, dependencies, and aggressive enterprise go-live dates
- Develop and execute strategic communication plans and meeting agendas that align stakeholder objectives with project milestones, ensuring long-term relationship health and project success.
- Maintain regular correspondence with project stakeholders to facilitate on-going status updates, relationship management & proactive technical/functional guidance
- Communicate relevant client feedback to Spreedly product management, engineering, operations, sales and marketing functions
- Deliver regular reporting regarding implementation metrics across all onboarding channels
Requirements:
- 3+ years of customer-facing implementation project management experience, including experience working with large enterprise clients on technology-driven onboarding/implementation
- Experience in the payments industry and/or working with payments technologies is a must
- Strong fundamental understanding of APIs, SDKs, and how complex systems integrate
- Ability to think and plan strategically, along with the initiative to execute tactically
- Expert level of organization and attention to detail as well as strong interpersonal communication skills
- Excellent written and verbal communication skills with the ability to understand and translate complex technical detail across all project stakeholders with clarity
- Strong customer service skills and commitment to meet or exceed customer expectations
- Ability to travel as needed and required by the client and/or business (up to 10%)
We Offer Canada-based Employees:
- Competitive salary + Equity
- Group Life Insurance and Disability Coverage
- Medical, Vision, and Dental coverage
- Pension contribution
- Open Paid Time Off policy
- Monthly home working/digital lifestyle stipend, new MacBook, and one-time accessory reimbursement
- $1,ooo professional development stipend
- Access to company-paid professional coaching service
- Visits to HQ in Durham, North Carolina for remote employees
Skills Required
- 3+ years of customer-facing implementation project management experience
- Experience in the payments industry
- Strong understanding of APIs and SDKs
- Excellent communication skills
- Ability to travel up to 10%
Spreedly Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Spreedly and has not been reviewed or approved by Spreedly.
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Healthcare Strength — Employer-paid medical and dental coverage for employees, spouses/domestic partners, and families, with optional vision, is prominently provided. Company-paid life and disability insurance further reinforce the health protection offering.
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Leave & Time Off Breadth — An open PTO policy, paid holidays, and references to sabbaticals create broad time-off flexibility. This breadth is paired with a remote-friendly work setup.
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Parental & Family Support — Paid parental leave of 12 weeks is available for employees. Coverage of spouses and domestic partners within health benefits complements family support.
Spreedly Insights
What We Do
Build best-in-market payment systems by connecting to any payment service. Enable, optimize, and analyze online revenue with Spreedly’s flexible payments platform. See how you can start today: https://www.spreedly.com Connecting to multiple payment services, known as payment orchestration, is the new standard. Building and maintaining custom payment integrations is slow and expensive. Our PCI compliant solution lets you connect once and stay ahead of your payments strategy.
