Imaging Product Specialist

Imaging Product Specialist

Location: Hudson, OH

Work Model: Hybrid

About PartsSource

PartsSource is the leading technology and software platform for managing mission-critical healthcare equipment. Trusted by over 5,000 US hospitals and 15,000 clinical sites, PartsSource empowers providers and service organizations to maximize clinical availability for patient care and automates the procurement of parts, services and training through a unique digital experience.

PartsSource team members are deeply committed to our mission of Ensuring Healthcare is Always On®, which is foundational to our success and growth. Our vibrant culture is built upon aligned values, shared ownership, mutual respect, and a passion for collaborating to solve complex customer problems.

About the Job Opportunity

PartsSource is seeking a dynamic Imaging Product Specialist to join our North American Imaging (NAI) team. In this role, you'll be the trusted advisor connecting healthcare organizations across diagnostic imaging (X-Ray, Ultrasound, MRI) with best-in-class supplies, accessories, and equipment that enable accurate and cost-effective patient care.

You'll develop and grow customer relationships by proactively identifying their challenges, recommending tailored solutions, and ensuring seamless procurement and delivery. This is a results-driven, customer-facing position ideal for a sales-savvy professional who combines clinical knowledge with consultative selling skills and a passion for healthcare impact.

Success means building strong customer partnerships, consistently exceeding sales targets, maintaining accurate CRM data, and collaborating cross-functionally to drive customer satisfaction and business growth.

What You'll Do

Drive Customer Relationships & Growth

• Proactively identify and contact key decision-makers within existing and new customer accounts in the imaging space.
• Develop and execute account strategies to expand customer relationships, increase product adoption, and grow account revenue.
• Qualify sales opportunities, present solutions aligned with customer needs, and negotiate terms to close deals.
• Build long-term partnerships by understanding customer business objectives and delivering consistent value. 

Deliver Expert Solutions Through Market Knowledge

• Develop deep knowledge of diagnostic imaging modalities (X-Ray, Ultrasound, MRI, CT) and related product offerings.
• Assess customer goals and challenges, then recommend PartsSource solutions that address their operational and financial needs.
• Communicate product value propositions clearly and persuasively to clinical and procurement stakeholders.
• Support customers in sourcing, pricing, and procurement of imaging parts, supplies, and specialized services. 

Optimize Sales Processes & Performance

• Maintain accurate, timely customer records and opportunity tracking in Salesforce (CRM).
• Monitor and report on sales performance metrics, pipeline health, and forecast accuracy.
• Collaborate with Sales Operations, Marketing, and cross-functional teams to identify improvement opportunities and process efficiencies.
• Provide customer feedback to inform product roadmap and marketing strategy. 

What You'll Bring

Required

• Bachelor's degree in Business, Healthcare Administration, Life Sciences, or related field.
• 3–5 years of experience in consultative sales, preferably in healthcare, imaging, medical devices, or related industries.
• Proven ability to develop business through proactive outreach, relationship-building, and closing deals.
• Strong command of diagnostic imaging modalities (X-Ray, Ultrasound, MRI) and the healthcare equipment supply chain.
• Excellent verbal and written communication skills; ability to present ideas clearly to diverse audiences.
• Proficiency with CRM systems (Salesforce or equivalent); comfort with data-driven decision-making.
• Ability to work independently and collaboratively in a fast-paced, mission-driven environment. 

Preferred

• Experience in medical device sales, OEM parts distribution, or healthcare service organizations.
• Knowledge of healthcare procurement practices, reimbursement models, or equipment lifecycle management.
• Track record of exceeding sales targets and managing multiple customer accounts simultaneously.
• Familiarity with healthcare regulatory requirements or Joint Commission standards. 

Who We Want to Meet

• Act Like an Owner — You take initiative without being asked, hold yourself accountable for outcomes, and follow through on commitments until the job is done. You demonstrate Accountability & Execution by owning customer relationships end-to-end and ensuring accurate CRM records and forecasting.
• Serve with Purpose — You're motivated by the mission of ensuring healthcare is always on and understand how your work directly impacts patient care. You demonstrate Customer Centric thinking by prioritizing customer needs and outcomes in every recommendation and interaction.
• Adapt to Thrive — You embrace change, stay curious about new imaging technologies and market dynamics, and approach challenges with a growth mindset. You demonstrate Learning Agility by quickly learning product knowledge, customer workflows, and market trends to drive effective solutions.
• Collaborate to Win — You communicate effectively and persuasively across sales teams, clinical staff, procurement departments, and internal partners to achieve shared customer outcomes. You demonstrate Influence & Communication by tailoring your message to different stakeholders and building consensus around solutions.
• Challenge the Status Quo — You ask probing questions, think creatively about customer problems, and continuously look for ways to improve the sales process and customer experience. You demonstrate Curiosity & Problem Solving by exploring innovative approaches to customer challenges and recommending improvements to internal processes.