The Imaging Informatics Specialists acts as the first point of contact for all customers seeking technical support over phone, email or chat for a variety of imaging systems (PACS), software and hardware across the Healthsystem. Ensures smooth daily operations by troubleshooting issues, assists with upgrades and testing, maintains ticket system records and knowledge base.
Required Knowledge & Skills
Education: High School Diploma plus 1 year vocational school
Experience: Two years of related experience. Requires working knowledge of specialized practices, equipment, and procedures.
Licenses and Certifications
*NONE REQUIRED
Qualifications
*Must work well as a team member.
*Can communicate effectively orally and in writing.
*Must be detail oriented and well organized.
*Must be able to develop and maintain professional relationships.
*Associate Degree Preferred. Prefer graduate of an AMA approved school of Radiologic Technology or have an appropriate IT background.
*Demonstrated excellent problem solving skills.
*Prefer in-depth understanding of Imaging PACS and related software systems as well as general computer knowledge.
*Computer literacy (spreadsheets, word processing, database management, Microsoft Office)
*Must have strong organizational skills and ability to handle multiple tasks, priorities and deadlines.
*Must have strong organizational skills and ability to handle multiple tasks, priorities and deadlines.
*Preferred knowledge of and experience with Imaging PACS systems (SECTRA Radiology and Philips Cardiology) and related software hardware including but not limited to Powerscribe, Powershare, etc.
Skills Required
- High School Diploma plus 1 year vocational school
- Two years of related experience
- Ability to work well as a team member
- Effective oral and written communication
- Detail oriented and well organized
- Ability to develop and maintain professional relationships
- Excellent problem solving skills
- Computer literacy (spreadsheets, word processing, database management, Microsoft Office)
- Strong organizational skills and ability to handle multiple tasks, priorities and deadlines
- Associate Degree
- Graduate of AMA approved school of Radiologic Technology or appropriate IT background
- In-depth understanding of Imaging PACS and related software systems
- Preferred knowledge/experience with SECTRA Radiology, Philips Cardiology, PowerScribe, PowerShare
What We Do
Tanner Health System is a regional healthcare provider serving west Georgia and east Alabama. With over 70 years of history, the system operates five hospitals and nearly 40 practice locations, providing community-based care through a dedicated team of clinical and non-clinical professionals.
