About Cigna Healthcare
Cigna Healthcare is a global health service company dedicated to transforming healthcare. With roots in the U.S. and operations in over 30 countries, we serve more than 180 million customers and patients worldwide. Ranked 13th on the Fortune 500 in 2025, Cigna is recognized as one of the most trusted and influential names in the industry.
Our mission is to improve the health, well-being, and peace of mind of those we serve.
Join our globally recognized brand, where trust, communication, and a positive culture are at the core of everything we do. Our leadership is consistent, approachable, and supportive-ensuring your well-being and work-life balance.
We're looking for individuals who thrive in collaborative environments, are passionate about meaningful change, and want to grow in a company that puts people first.
At Cigna, you'll be part of a purpose-driven team that values innovation, compassion, and impact. Whether you're shaping better care experiences or supporting customers through life's key moments, your work will matter.
Grow with us-and help shape the future of healthcare.
About The Role
We are seeking a strategic and collaborative leader to drive the governance of AI initiatives across the IH organization. This role will oversee the AI Governance Operating Committee, manage intake and progression of AI use cases, lead education and awareness efforts, and ensure effective stakeholder engagement across business and technical teams.
Key Responsibilities:
Governance & Oversight
Chair and manage the IH AI Governance Operating Committee, ensuring alignment with enterprise AI policies and risk frameworks.
Develop and maintain governance structures, documentation, and reporting mechanisms for AI initiatives.
Ensure data lineage and provenance are traceable for all AI inputs.
Work with the Intake and Finance team to ensure end to end value governance and Return on Investment delivery.
Intake & Progression
Design and manage the AI use case intake process, including evaluation criteria, impact assessment, prioritization, and progression tracking.
Collaborate with cross-functional teams to ensure timely review and advancement of AI projects.
Enable compliance with regulations (e.g., EU AI Act, GDPR, HIPAA, financial regulations).
Maintain documentation for auditability and regulatory reporting.
Education & Enablement
Lead the development and delivery of AI education programs tailored to various stakeholder groups (business, technical, compliance).
Promote responsible AI practices and awareness across the organization.
Ensure models and AI developments are interpretable and decisions can be explained to users and regulators.
Stakeholder Management
Serve as the primary liaison between IH teams, enterprise AI governance bodies and senior management.
Facilitate communication and alignment across business units, data science teams, legal, compliance, and risk partners.
Qualifications:
Proven experience in AI governance, data strategy, or enterprise risk management.
Strong understanding of AI/ML technologies, use case lifecycle, and regulatory considerations.
Excellent communication, facilitation, and stakeholder engagement skills.
Experience leading cross-functional initiatives and governance forums.
Familiarity with intake workflows, project tracking tools, and educational program design.
Experience in driving a culture of trust, accountability, and continuous improvement for AI development and use.
Preferred Qualifications:
Advanced degree in Artificial Intelligence, Computer Science, Data Science, or related fields.
Experience in financial services or highly regulated industries.
Knowledge of responsible AI frameworks and ethical AI principles.
Experience in working with various countries within a middle-to-large enterprise.
Why You'll Love Working here
Competitive salary
Multicultural and hybrid working environment
Private Medical Insurance
Employee Wellbeing Benefits
Educational Development Program
About Cigna Healthcare
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: [email protected] for support. Do not email [email protected] for an update on your application or to provide your resume as you will not receive a response.
Top Skills
What We Do
At Cigna, we're more than a health insurance company. We are your partner in total health and wellness. And we’re here for you 24/7 – caring for your body and mind.
As a global health service company, Cigna's mission is to improve the health, well-being, and peace of mind of those we serve by making health care simple, affordable, and predictable.
Our values are the core of our culture. Our values guide how all 74,000 of us around the world work together, serve our customers, patients, clients, communities, and deliver on our mission.
