- Process user access provisioning and deprovisioning requests via IDM tools.
- Assign roles based on subprocess and department.
- Handle ServiceNow tickets for access creation, modification, and deactivation.
- Provide email support for access-related queries and MFA setup assistance.
- Ensure timely processing of deactivation requests (within 24 hours).
- Maintain compliance with access control policies and SLAs.
- Experience with IDM tools and user access management.
- Familiarity with ServiceNow or similar ITSM platforms.
- Understanding of IT security principles and access control.
- Good communication skills for email and ticket-based support.
- Ability to manage multiple requests with attention to detail.
- Prior experience in IAM roles.
- B.Tech/BCA preferred (any graduate acceptable).
Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.
Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.com
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Skills Required
- Experience with IDM tools and user access management
- Familiarity with ServiceNow or similar ITSM platforms
- Understanding of IT security principles and access control
- Good communication skills
- Ability to manage multiple requests with attention to detail
R1 RCM Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about R1 RCM and has not been reviewed or approved by R1 RCM.
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Leave & Time Off Breadth — Flexible or unlimited PTO, paid holidays/vacation, and paid volunteer time are highlighted, supporting work-life balance in many roles. Time-off usability is described as workable in many teams, especially in exempt roles.
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Flexible Benefits — Remote work options and flexible schedules are available for many positions, offering convenience and adaptability depending on role and location. Work-from-home eligibility varies by position but is called out as a valued option.
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Career-Linked Recognition & Rewards — Recognition programs such as R1 Stars are implemented to boost engagement and morale. Feedback suggests these programs help reduce turnover and provide acknowledgment beyond base pay.
R1 RCM Insights
What We Do
R1 is a leading provider of technology-driven solutions that transform the patient experience and financial performance of healthcare providers R1’s proven and scalable operating models seamlessly complement a healthcare organization’s infrastructure, quickly driving sustainable improvements to net patient revenue and cash flows while reducing operating costs and enhancing the patient experience.
