About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.
The People First culture at TaskUs has enabled the company to expand its workforce to approximately 60,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.
It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.
What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.
What can you expect in “Identity Access Management Associate” role with TaskUs:
The Identity and Access Management Associate role will work closely with the IAM Analyst and will report directly to IAM Manager, whose mission is to ensure that users have appropriate identities and credentials, to enable data and application owners to control access to their resources.
This includes operational responsibility for underlying IT systems and applications that deliver IAM services. This position will report on a shifting schedule, 24/7 support.
Key Responsibilities:
Ensures that IAM (Identity and Access Management) service delivery meets established SLAs.
Complete configuration of security policies and rules for integrating IAM best practice with other products in various deployment environments based on requirements.
First level of support for all IAM related incidents and service requests.
Respond to any client/support inquiries for assistance with any access related concern governing IAM.
Assist IAM Analyst with any project and implementation.
Maintain all necessary runbooks and documents.
Maintains a good understanding of IAM service offerings and processes.
Preferred Qualifications:
1-2 years’ experience of information security experience or IT Helpdesk preferred. But fresh graduates are welcome!
Ability to troubleshoot and resolve issues quickly identifying the best option in an emergency situation.
Basic knowledge with Active Directory Server.
Basic knowledge about Information Security.
Knowledgeable about different Information Technology terminology.
The ability to develop ideas and strategies to communicate with a diverse user base having various levels of technical proficiency.
Strong oral and written communication skills.
Can work effectively and efficiently under pressure.
Have a Ridiculously positive attitude.
Education / Certifications:
Bachelor's degree in IT Security, Computer Science, or equivalent.
How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.
DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.
We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.
Skills Required
- Bachelor's degree in IT Security, Computer Science, or equivalent
- 1-2 years of information security or IT helpdesk experience
- Ability to troubleshoot and resolve issues quickly, including during emergencies
- Basic knowledge of Active Directory Server
- Basic knowledge of information security
- Knowledge of information technology terminology
- Ability to develop ideas and strategies for communicating with users of varying technical proficiency
- Strong oral and written communication skills
- Ability to work effectively and efficiently under pressure
- Positive attitude
TaskUs Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about TaskUs and has not been reviewed or approved by TaskUs.
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Healthcare Strength — Core U.S. materials and filings show medical, dental, vision, life insurance, and short- and long‑term disability are standard offerings. Feedback suggests the company consistently emphasizes solid health coverage across roles, with country‑specific enhancements in some markets.
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Retirement Support — Company filings confirm a 401(k) Savings Plan with an employer match (effectively up to a 4% match under the cited formula). Feedback suggests the program has clear categories and defined terms that candidates can verify at offer stage.
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Wellbeing & Lifestyle Benefits — Careers materials highlight robust wellness programs, including a clinician‑led Wellness & Resiliency focus and other culture perks. Feedback suggests these wellbeing supports are a notable differentiator versus typical sector offerings.
TaskUs Insights
What We Do
TaskUs is a different breed of BPO. We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, Data & AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners’ interests and supporting their long term success through innovation and technology - powered by ridiculously smart people. TaskUs partners with the world’s most innovative and disruptive brands to protect what matters most and to thrive in an ever changing world.
