ID/UX Designer, APAC
Based location: Shanghai
Reporting Line: APAC Product Management Lead
Portfolio Scope: BAS & Controls
Position Description
This position combines industrial design (CMF) expertise with user experience (UX) capabilities to create intuitive, visually compelling, and user-centric design solutions for building automation systems (BAS), products and digital platforms.
Design and deliver end-to-end user experiences across hardware interfaces (controllers, I/O modules, panels) and software platforms (Windows application, web/mobile dashboards).
Collaborate with product managers, R&D, and engineering teams to define and translate product requirements into design solutions.
Drive consistency in global design language, usability, and branding across BAS product portfolio.
Transform complex technical workflows into simple, intuitive, and efficient user interactions.
Contribute to design strategy, ensuring alignment with user needs, market trends, and business goals.
Support product differentiation through innovative industrial design and user experience improvements.
Essential Job Functions
Industrial Design (ID)
Design physical product elements including controllers, I/O modules, sensors, and HMI panels:
From factors, layout, and ergonomics
Colors, materials, finishes, and manufacturability
Collaborate with hardware and engineering teams to ensure design feasibility and cost optimization.
Maintain brand identity and product design language consistency across hardware portfolio.
User Experience (UX) & Interface Design
Lead UX design activities from concept to final delivery, including:
User research, personas, and journey mapping
Wireframes, prototypes, and interaction design
Usability testing and iteration
Design intuitive UI for BAS software platforms (BMS/SCADA, Edge/Cloud dashboards).
Ensure consistency through design systems, UI standards, and reusable components.
Simplify complex building control workflows into user-friendly experiences for operators and facility managers.
Cross-functional Collaboration
Work closely with:
Product management to translate VOC/OVOC and requirements into design solutions
Global and local engineering teams to ensure feasibility and implementation
Marketing to support product storytelling and visual assets
Support NPI (New Product Introduction) projects with design inputs and validation.
Act as a key contributor in design reviews and cross-functional workshops.
Market & Customer Insights
Conduct VOC and Gemba walk activities, usability studies, and field observations to understand end-user needs.
Analyze industry trends, competitor ID/UX/UI approaches, and emerging design practices.
Translate insights into actionable design improvements and roadmap inputs.
Execution & Delivery
Deliver high-quality design assets including:
UI specifications and interaction guidelines
Industrial design drawings and renderings
Prototypes (digital and physical where applicable)
Ensure alignment with development timelines and product release milestones.
Support continuous improvement through feedback loops post-launch.
Education, Experience, & Skills
Bachelor’s degree (or above) in Industrial Design, Interaction Design, UX/UI Design, or related field.
A minimum of six years of professional experience in UX/UI design, industrial design, or integrated product design roles, consistent with mid-senior level professional expectations.
Experience designing B2B products, industrial systems, or Cloud platforms is highly preferred.
Strong portfolio demonstrating:
Industrial design (ID/CMF) capability (must have)
UX process (research → design → validation)
UI design excellence
Proficiency in tools such as Figma, Sketch, Adobe Creative Suite, or similar.
Understanding of design systems, usability principles, and human-centered design methodologies.
Ability to balance aesthetics, usability, and technical constraints.
Excellent communication skills, including professional writing and communication skills in local language and English (a must), and superior group presentation skills.
Experience working in cross-functional, global environments.
Proactive, detail-oriented, and capable of handling multiple priorities in a fast-paced environment.
Familiarity with BAS, IoT, or smart building technologies is a strong plus.
Desire and willingness to be held accountable for delivering business results.
Occasional travel is required (up to 20%) to support product initiative, project implementation and ODM/OEM supplier, customer field Gemba visit.
Skills Required
- Bachelor's degree or above in Industrial Design, Interaction Design, UX/UI Design or related field
- Minimum six years professional experience in UX/UI design, industrial design, or integrated product design
- Demonstrated industrial design (ID/CMF) capability
- Demonstrated UX process experience (research, design, validation)
- Strong UI design skills and portfolio of UI work
- Proficiency with tools such as Figma, Sketch, Adobe Creative Suite or similar
- Understanding of design systems, usability principles, and human-centered design
- Excellent communication skills in local language and English, plus strong presentation skills
- Experience working in cross-functional, global environments
- Ability to balance aesthetics, usability, and technical constraints; detail-oriented and able to manage multiple priorities
- Experience designing B2B products, industrial systems, or Cloud platforms
- Familiarity with BAS, IoT, or smart building technologies
- Willingness to travel occasionally (up to 20%)
Johnson Controls Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Johnson Controls and has not been reviewed or approved by Johnson Controls.
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Retirement Support — Retirement support is positioned as a meaningful part of the package through employer 401(k) matching, repeatedly framed as a strong pillar of the overall rewards mix. The matching contribution is described with specific match levels in multiple places, reinforcing perceived value for long-term saving.
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Leave & Time Off Breadth — Time off is presented as comparatively robust, with multiple paid holiday categories, vacation time, and sick time described as generous or “amazing” in places. Paid time off breadth appears to be a consistent contributor to total rewards attractiveness beyond base pay.
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Flexible Benefits — Benefits are described as broad and customizable, spanning standard medical/dental/vision plus optional add-ons like pet insurance, identity protection, and legal support. Tuition reimbursement is repeatedly highlighted as a high-value option supporting professional development.
Johnson Controls Insights
What We Do
At Johnson Controls, we transform the environments where people live, work, learn and play. From optimizing building performance to improving safety and enhancing comfort, we drive the outcomes that matter most. Dedicated to protecting the environment, we deliver our promise in industries such as healthcare, education, data centers and manufacturing. With a global team of 100,000 experts in more than 150 countries and over 130 years of innovation, we are the power behind our customers’ mission. Our leading portfolio of building technology and solutions includes some of the most trusted names in the industry, such as Tyco®, York®, Metasys®, Ruskin®, Titus®, Frick®, Penn®, Sabroe®, Simplex®, Ansul® and Grinnell®.
