Position Summary, Responsibilities and Expectations:
• Expectations:
o Able to complete testing and file results with minimal oversight.
o Solid knowledge of PCs and their various components
o Able to troubleshoot across multiple platforms.
o Experienced test plan creator
o Troubleshoot issues of Windows/Mac/Phone (Install, repair..)
• Responsible for:
o Complete QA testing for SW and FW
o Compiling reports on findings and testing data gathered
o Record testing data and analyze results, and file all issues and concerns in bug tracking SW
o Develop Product test plans.
o Providing recommendations and advice to relevant stakeholders
• Refer:
o IT support position has 1-2 years experiences.
Essential Skills and Experience:
• A passion for creating best-in-class technical documentation and training materials.
• Self-starter with minimal need for oversight
• Excellent communication and interpersonal skills, with the ability to explain complex technical concepts to non-technical audiences.
• Good understanding of Severity levels, QA Processes for software development, debugging, etc.
• Good document skills (Word, Excel, Outlook etc.)
• Expert skills with Gaming and another technical products.
• Experience about Web testing and Qase, Jira.
Skills Required
- Complete testing and file results with minimal oversight
- Solid knowledge of PCs and their components
- Ability to troubleshoot across multiple platforms
- Experience creating test plans
- Experience troubleshooting Windows, macOS, and phones, including installation and repair
- Software and firmware QA testing experience
- Experience compiling reports and analyzing testing data
- Experience recording test data and filing issues in bug-tracking software
- Experience developing product test plans
- Ability to provide technical recommendations to stakeholders
- Passion for creating technical documentation and training materials
- Self-starter able to work with minimal oversight
- Excellent communication and interpersonal skills, including explaining technical concepts to nontechnical audiences
- Good understanding of severity levels, software QA processes, and debugging
- Proficiency with Microsoft Word, Excel, and Outlook
- Expertise with gaming and other technical products
- Experience with web testing, Qase, and Jira
- One to two years of IT support experience
What We Do
Founded in 1994, CORSAIR has grown from pioneering the high-performance DRAM market into one of the world’s leading providers of high-performance PC peripherals and components. CORSAIR offers a complete range of products to equip gamers, enthusiasts and e-sports athletes.
Why Work With Us
What does it mean to be part of the Corsair Team? It means being part of a winning culture that stems from the products we develop, the customers we build them for and most of all our employees who make it all happen.
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