ICT Project Manager

Job Purpose

The ICT Project Manager is responsible for managing ICT projects to ensure delivery on time, within budget, and to the required quality standards while achieving expected business benefits. The role applies project management skills, tools, and techniques throughout the project lifecycle, balancing scope, quality, schedule, budget, resources, and risk. The Project Manager also supports the development and maintenance of the Bank’s project portfolio, ensuring strong stakeholder engagement and clear communication using tools such as Kanban and other project planning systems.

Key Responsibilities / Tasks

• Lead and manage implementation of multiple projects within a portfolio of competing priorities and limited resources.
• Develop and maintain processes and procedures to support achievement of project objectives.
• Apply agreed project management methodologies for planning, execution, monitoring, control, and reporting across the project lifecycle.
• Prepare key governance documents including Project Charters and Project Management Plans.
• Establish project team structure and assemble cross-functional teams to support delivery.
• Identify project stakeholders, define their roles, and coordinate activities across internal and external partners.
• Assign tasks to team members and maintain team motivation and performance.
• Manage project budgets, resource allocation, and track progress against objectives.
• Define project scope, service levels, and user requirements, coordinate vendors, partners, and consultants.
• Identify risks and dependencies; implement effective mitigation and contingency plans.
• Communicate project progress, updates, and risks to stakeholders.
• Ensure work packages are clearly defined, authorized, and executed using appropriate methodologies.
• Organize and oversee project testing phases.
• Provide regular project status reports, risk logs, and issue updates to stakeholders.
• Convene and manage Project Steering Committee meetings involving executive sponsors and key stakeholders.
• Support delivery of group-led projects and initiatives.
• Provide management information to the Local PMO for monitoring and controlling the ICT program.
• Submit all required project documentation to the PMO in line with governance standards.
• Provide input into the Service Improvement Plan.
• Carry out any other duties as assigned and commensurate with the role.

Skills, Knowledge & Abilities

• Ability to manage delivery of technical initiatives using Agile and Scrum methodologies.
• Experience implementing Core Banking Systems.
• Proven track record of managing ICT projects using both Waterfall and Agile frameworks.
• Strong understanding of the project management lifecycle, techniques, and tools, including sponsor and risk management.
• Experience working in deadline-driven environments handling multiple issues simultaneously.
• Strong knowledge of IT concepts, APIs, workflows, CBS interfaces, and web services.
• Experience in business process analysis in a multi-disciplinary environment.
• Experience managing projects across the full SDLC lifecycle.
• Strong analytical skills with the ability to stay focused on outputs and adapt delivery approaches to meet deadlines.
• Understanding of IT as an enterprise-wide shared service.
• Strong leadership, stakeholder management, and communication skills.
• Willingness to learn and adopt new technologies.

Academic / Professional Qualifications

• Bachelor’s degree in an ICT-related field from a recognized institution.
• Project Management certification such as PRINCE2 Practitioner or PMP is required.
• Certification in Agile Project Management is an added advantage.

Working Experience Required

• Minimum of 5 years’ progressively responsible experience, including successful management of multiple ICT projects.
  

ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED.