Bancassurance Relationship Manager

Job Purpose.

To drive the growth and profitability of the Bancassurance business within the corporate segment by developing and managing customized insurance solutions that meet clients’ risk and coverage needs. The role is responsible for enhancing fee-based income, deepening relationships with corporate clients and insurance partners, and ensuring full compliance with regulatory and internal policies.

Key Responsibilities.

1. Business Development & Revenue Growth 

• Identify, prospect, and secure new corporate insurance business opportunities.
• Cross-sell insurance products to existing corporate customers in collaboration with Relationship Managers.
• Develop tailored insurance solutions aligned to client risk profiles.
• Achieve agreed annual targets on insurance premium generation and non-fund (fee) income.
• Monitor renewals to ensure 100% retention of existing clients and timely placement of covers.

2. Relationship Management

• Maintain strong relationships with key corporate clients, insurance companies, and intermediaries.
• Conduct client reviews to assess insurance needs and service satisfaction.
• Serve as the primary point of contact for corporate clients on all insurance matters.

3. Product Development & Customization 

• Work with insurance partners to design and tailor products suitable for corporate clients (e.g., property, marine, liability, group life).
• Provide feedback to management on product performance and market trends.

4. Operations & Compliance 

• Ensure all insurance placements and renewals comply with regulatory guidelines and internal policies.
• Facilitate timely issuance of policy documents, premium collection, and claims settlement.
• Liaise with internal auditors, compliance, and regulators during reviews or inspections.

5. Reporting & Coordination 

• Prepare and share accurate and timely performance reports including sales, pipeline tracking, renewal schedules, and revenue updates.
• Maintain an updated database of corporate insurance business.
• Collaborate with internal teams to ensure smooth execution of bancassurance transactions.
• Participate in training and development initiatives.
  

Key Performance Indicators (KPIs)

• Achievement of annual premium and fee income targets.
• Maintain a minimum 90% renewal/retention ratio on existing business.
• Zero regulatory or compliance breaches.
• Maintain turnaround time (TAT) on client requests within service standards.
• Achieve 90%+ client satisfaction rating from feedback surveys.
  

Qualifications and Experience

Academic / Professional Qualifications

• Bachelor’s degree in insurance, Risk Management, Business, or related field.
• Professional qualifications in insurance is a MUST.
  

Experience

• Minimum of 5 years’ experience in the insurance or banking industry, with at least 2 years in a corporate or bancassurance role.
  

Skills, Knowledge & Abilities

• In-depth understanding of corporate insurance products and risk solutions.
• Strong relationship management and negotiation skills.
• Excellent communication and presentation abilities.
• Good analytical, financial, and reporting skills.
• Knowledge of regulatory requirements in bancassurance.
• High level of integrity and client service orientation.
  

ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED