ICT Engineer - Mission Critical
HED is looking to add an experienced person to our ICT team. The ICT Level Engineer contributes advanced technical expertise to the design and coordination of information and communication technology systems on complex projects.
About HED
We are a team that is full of ideas, experience, creativity, passionate opinions, insatiable curiosity, uncompromising integrity, commitment, and skill. Our culture is about aspiration, embracing change and challenges, listening to (and learning from) each other, encouraging continual learning, and inspiring collective growth. As an inclusive, integrated architecture and engineering practice, we value the diversity of perspectives, experiences, abilities, and expertise that advance both the work we do, and the world we share.
Position Summary
Operating with limited guidance, this role produces ICT design deliverables, resolves cross-discipline issues, and supports client communication. ICT Engineers at this level demonstrate strong technical judgment, contribute to quality efforts, and begin to take ownership of key project components, while still collaborating closely with senior staff for overall project direction.
Essential Functions:
- Develop ICT system designs for complex projects, producing calculations and documentation with limited supervision.
- Manage Revit models and low-voltage system views to support project deliverables.
- Perform and validate calculations for cabling distances, voltage drops, and equipment loads, applying results to project design decisions.
- Resolve cross-discipline coordination issues in collaboration with architects, structural, and civil engineers.
- Support site visits, field reports, punch lists, and construction administration activities.
- Contribute to QA/QC processes by reviewing design accuracy and compliance with project standards.
- Mentor junior staff on project tasks and workflows, with guidance from senior engineers.
- Participate in technical meetings and client discussions, supporting senior staff in presentations.
- Assist in proposal preparation and scoping efforts by providing technical input.
Requirements
- Bachelor’s degree in electrical engineering, Information Technology, or a related field, or equivalent experience.
- Registered Communications Distribution Designer (RCDD) certification required.
- 2–5 years of experience in ICT or low-voltage systems design within the AEC industry.
- Familiarity with BICSI, EIA/TIA, NEC, and other applicable telecommunications standards.
- Proficiency in Revit with experience producing and coordinating low-voltage design documentation.
- Strong communication, problem-solving, and organizational skills.
Physical Requirements
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to effectively communicate in writing and verbally via phone, video conferencing, and in-person.
- Visual acuity to perform responsibilities.
Work Environment
- We embrace a hybrid model that promotes both autonomy and collaboration, including the freedom to work from home, with regular in-office days to connect with teammates and build culture.
- The office is a professional, open-space environment for collaborative and independent work.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Skills Required
- Bachelor's degree in electrical engineering, Information Technology, a related field, or equivalent experience
- Registered Communications Distribution Designer certification
- 2-5 years of experience in ICT or low-voltage systems design within the AEC industry
- Familiarity with BICSI, EIA/TIA, NEC, and other applicable telecommunications standards
- Proficiency in Revit with experience producing and coordinating low-voltage design documentation
- Strong communication, problem-solving, and organizational skills
What We Do
At HED, we believe great design is about more than aesthetics—it’s about solving complex challenges, enriching communities, and building a better future. As an integrated design firm, we combine architecture, engineering, consulting, and planning to deliver sustainable, impactful solutions. Guided by a shared purpose to create positive change, we foster collaboration, diversity, and continuous learning, where bold ideas and fresh perspectives drive innovation. With nine offices across the U.S., we pair national resources with localized expertise to serve diverse markets, including education (Higher Ed and Pre K-12), healthcare, mission critical, workplace, housing and mixed-use, science and advanced manufacturing, community, and federal and transportation. Discover how HED advances your world at www.hed.design.
