E-Commerce Key Account Manager

E-Commerce Key Account Manager

Job Description

Your Job

You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In this role, you’ll help us deliver better care for billions of people around the world. It starts with YOU. 

About Us

Kleenex®. Huggies®. Scottex®. You already know our legendary brands—and so does the rest of the world. In fact, millions of people use Kimberly-Clark products every day. We know these amazing Kimberly-Clark products wouldn’t exist without talented professionals, like you.

At Kimberly-Clark, you’ll be part of the best team committed to driving innovation, growth and impact. We’re founded on more than 150 years of market leadership, and we’re always looking for new and better ways to perform – so there’s your open door of opportunity. It’s all here for you at Kimberly-Clark.

Led by Purpose. Driven by You.

About You

As the E-Commerce Key Account Manager, you will play a key role within the Sales Team in driving Consumer strategic business plan and “must-win” focus on omnichannel growth in Iberia. The primary objective for this role will be to accelerate online growth by developing the strategy for this key channel: both omnichannel and pure players accounts (i.e.: Amazon, Miravia and Multichannel players).

To achieve your objectives, you will need to think strategically, create joint business plans, and collaborate with internal stakeholders and existing customer teams. As our business evolves, you'll need to collaborate with other E-Commerce Key Account Managers in EMEA to develop and implement new approaches and best practices that enhance our online performance.

You will report to the Country Manager Iberia and will be an individual contributor (no direct reports).

Location: we can offer a hybrid model (3 days on remote / 2 days at Madrid Office weekly) for candidates already based in Spain, in Madrid Area.

YOUR KEY ACCOUNTABILITIES:

• Develop and execute annual E-Commerce business plans, with a strong focus on pure player accounts, such as Amazon.

• Manage and direct E-Commerce business to achieve sales and profit goals.

• Develop an understanding of the E-Commerce Iberia market for all identified E-Commerce channel customers.

• Build relationships and coordinate with Key Accounts Managers within the Iberia E-Commerce account portfolio, working closely with sales & marketing teams.

• Directly manage Amazon and other pure player accounts, ensuring optimal product listing, pricing strategies, and promotional activities.

• Enhance online execution on Amazon and other platforms by leading initiatives to close performance gaps.

• Forecast and analyze sellout evolution and market share.

• Prepare and manage customer campaign offers and account negotiations.

• Control the budget and resolve logistic incidents and financial charges.

• Utilize data insights and new customer capabilities to identify new revenue and brand marketing opportunities.

• Collaborate with EMEA E-Commerce colleagues to build and deliver E-Commerce knowledge.

WHAT WE NEED FROM YOU:

• Bachelor’s degree in Sales or Marketing or related field.

• Significant experience in E-Commerce sales, with a proven track record of managing pure player accounts like Amazon.

• Strong understanding of E-Commerce, account management, digital marketing and online category management.

• Proficient in digital shelf tracking tools and budget control.

• Skilled in developing sales plans and executing via an effective sales strategy.

• Exceptional strategic, analytical, and critical thinking skills; proficiency in SEO and digital advertising is highly valuable.

• Business orientation – understanding of market dynamics, commercial mindset, strong decision making, influence and communication skills.

• Excellent Spanish and English skills

We Offer

For a complete overview of our benefits, see www.mykcbenefits.com.
 

To Be Considered
Click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role.

Please submit your CV in English as it will be considered by English speakers.

In the meantime, please check out the careers website.

#LI-Hybrid

And finally, the fine print….

For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world.  We actively seek to build a workforce that reflects the experiences of our consumers.  When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.

The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.

This role is available for local candidates already authorized to work in the role’s country only. Kimberly-Clark will not provide relocation and immigration visas support for this role.

Primary LocationMadrid Office

Additional Locations

Worker TypeEmployee

Worker Sub-TypeRegular

Time TypeFull time