NI Logical Security unit provides Service to NI Clients in user management activities, maintaining an effective client relation while working independently as an admin security expert providing both the user management services and controlled process over the granted access.
The Logical Security Team leader ensures that all requisitions received by the Unit are processed and responded within SLA (Service Level Agreement) and as per the policy.
Cooperate with process and control owners to maintain current knowledge of the new applications that need to be handed over for the unit control. Working closely with the information security team ensuring that the timely (monthly/quarterly/yearly) reviews off all administered applications are done within the TAT.
Work out the self-assessment evaluation and internal control ensuring that the processes are implemented as per NI policy and in line with the data audit requirements.
Responsibilities• To proactively check, review and action all requisitions from Internal users and clients and ensure they are processed within TAT.
• To work out all user administration functions and comprise this in the robust system/process manual with the aim to streamlining the process through the process flow map, and the system manual.
• To supervise and ensure all empower requests are processed before cut-off time.
• To check and supervise that all 3rd party requests are processed within TAT, as per the process requirements and logged in the SEC Tracker.
• To ensure that all reports are generated and submitted on a weekly, monthly and quarterly basis accordingly required by internal users and Clients.
• To ensure that 24/7 availability on call user support for specific NI 24/7 critical units.
• To process the HR notification emails for staff separations have been processed and responded to as per the requirement.
• Monitoring the on-going effectiveness of key controls and data privacy while conducting the internal/external access requests to gain assurance that they are operating in line with fraud/ operational risk appetite and any audit requirement.
• Proactively participate in providing new ideas and recommendations for best in class fraud practices that may be valuable for clients in different geographical regions globally.
• Working closely with the NI concerned team for any new system/application to handed over or on-boarded onto the production live environment.
• Act as back up for the daily review of the user management activities audit trail report, keeping evidences in our records.
• Provide the required support in order to ensure that the SCP (self-certification program) program and risk reporting are detecting the practices that create fraud/business reputation risk, and mitigate audit finding guarantying no pending audit
points.
• Ensure all procedures and Logical Security unit documents are maintained and
updated.
• Deliver all the required support /task assigned on ADHOC requirement from the
management. Provide the reporting that is required and case closure within the
agreed time. This is in line with the unit goal to form a successful backup program
with multi skills players.
• Performs other related duties as requested by the company.
QualificationsEducation:
• Bachelor’s Degree or higher from a recognized university
Language:
• Very Good command of English language (Listening, Speaking, Reading and Writing)
or equivalent to Upper Intermediate level.
Experience Type:
• Minimum 2+ years’ experience in User Access Management in Banking / Finance /
Payment Processing Domains.
• IT Technical background.
• User administration functions/Access management
• Customer service
• Knowledge of banking and financial applications/systems
• Knowledge in profile provisioning
• Knowledge in PCI – DSS standards and practices
• Knowledge in Audit, Compliance and security.
Job Specific Skills:
• Able to lead the investigations internally and take ownership of the issue until closure
• Team player and able to empathize with the client.
• Customer focused and should be able to work under extreme pressure(s) and should
have an easy going attitude with ability to multi task.
• Self-motivated and ability to manage the client and represent the client internally
• Has the initiative to manage the daily tasks without any supervision
Network International Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Network International and has not been reviewed or approved by Network International.
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Strong & Reliable Incentives — Pay is considered decent in some roles and is often paired with bonuses. Phrases like 'salary plus bonuses' indicate variable pay is a meaningful component for certain positions.
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Healthcare Strength — Medical coverage extends to employees, spouses, and up to three children, alongside life insurance. This breadth signals a robust healthcare baseline for the region.
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Retirement Support — Retirement and termination benefits align with UAE/GCC norms, including pension contributions for nationals and end‑of‑service gratuity for expatriates. Such provisions indicate structured, region‑appropriate retirement support.
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What We Do
Over the past 30 years, we have built a business based on long-standing and trusted relationships with many of the leading merchants, financial institutions and payment networks operating in the Middle East and Africa. Such relationships are based on our comprehensive capabilities, scale, local presence in the multiple markets in which we operate, alongside our trusted reputation. This gives us significant scale and leadership in the region, where we operate in more than 50 countries, serve over 130,000 merchants and 250 financial institutions and fintech customers, whilst managing more than 16 million customer credentials. We have a diversified business model and operate across the entire consumer payments value chain. We do this with a growth-focused strategy through two business lines: • That enables our merchant customers to ‘take payments’, by providing them with various payment acceptance methods, both online and offline. • Which supports our financial institution, fintech and other payment issuing institution customers in enabling consumers ‘make payments’, by managing and processing their consumer payment credentials and transactions.
