We are looking for a skilled Microsoft Entra ID & Infrastructure Support Engineer to support our identity and access management (IAM) services alongside Windows server infrastructure. This role requires hands-on experience with Microsoft Entra ID, Active Directory Federation Services (ADFS), application support, change management, and server support. The ideal candidate will ensure secure and seamless access across systems and provide support for critical infrastructure components.
Key Responsibilities:
Identity & Access Management (IAM):• Administer and maintain Microsoft Entra ID (Azure AD), including user/group management, MFA, Conditional Access, PIM, and B2B integrations.• Configure and support ADFS and Azure AD Connect for hybrid identity and SSO scenarios.• Troubleshoot authentication and authorization issues across on-prem and cloud systems.• Manage integration of SaaS and internal applications using SAML, OAuth, and OpenID Connect.
Application & Server Support:• Provide Level 2/3 support for identity-integrated business applications and related infrastructure.• Support Windows Server (2016/2019/2022) environments, including patching, performance tuning, and monitoring.• Assist with server builds, upgrades, domain controller management, DNS/DHCP, and Group Policy.• Support certificate management for ADFS and identity-integrated applications.
Change & Configuration Management:• Lead and implement changes in identity and server environments using formal change management processes (ITIL or equivalent).• Maintain clear documentation of configurations, integrations, and support procedures.• Participate in CAB (Change Advisory Board) meetings and post-change reviews.
Monitoring, Compliance & Security:• Monitor identity and server systems using enterprise monitoring tools (e.g., Azure Monitor, SCOM, or equivalent).• Implement security best practices for both identity and server environments.• Ensure compliance with regulatory and audit requirements (e.g., GDPR, ISO 27001, SOX).
Required Qualifications:
• Bachelor's degree in Computer Science, Information Technology, or related field.• 3+ years of experience managing Microsoft Entra ID / Azure AD, ADFS, and hybrid identity solutions.• Strong background in Windows Server administration.• Experience with application support, especially around authentication/integration.• Knowledge of change management frameworks (e.g., ITIL).• Scripting experience with PowerShell for automation and reporting.
"All academic credentials must be from recognized and accredited institutions and are further subject to verification."
Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: India (IN) || Noida
Req ID: 788733
Skills Required
- Bachelor's degree in Computer Science, Information Technology, or related field
- 3+ years experience managing Microsoft Entra ID / Azure AD, ADFS, and hybrid identity solutions
- Strong background in Windows Server administration (2016/2019/2022)
- Experience with application support for authentication/integration (SAML, OAuth, OpenID Connect, SSO)
- Knowledge of change management frameworks (e.g., ITIL) and participation in CAB
- Scripting experience with PowerShell for automation and reporting
- All academic credentials must be from recognized and accredited institutions and subject to verification
What the Team is Saying
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Ericsson Compensation & Benefits Highlights
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Healthcare Strength — Health coverage options are described as broad, with multiple medical plan choices (often three) plus dental and mental health resources. U.S. materials also reference PPO and HDHP options, and some teams contribute to HSAs.
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Retirement Support — U.S. postings outline a 401(k) with an automatic 3% company contribution plus matching that reaches 4% when employees contribute 5%. This combination is repeatedly listed in role postings and characterized as strong for the sector.
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Parental & Family Support — U.S. job descriptions frequently cite up to 16 weeks paid maternity leave and 6 weeks paid parental/adoption leave at 100% pay. These benefits are positioned as exceeding many U.S. corporate policies.
Ericsson Insights
What We Do
Ericsson builds the digital connectivity the world relies on. Our technology underpins the mobile networks, platforms, and systems that billions of people, businesses, and societies depend on every day. We are a global leader in communications technology, delivering mobile network infrastructure, cloud software, and wireless connectivity solutions for service providers and enterprises worldwide. Our networks support connectivity across 180+ countries, helping power everyday communication as well as critical digital services at global scale. Connectivity has evolved far beyond consumer mobile use. Today, nearly 80% of the world’s population accesses the internet via mobile networks, and Ericsson is helping shape what comes next. We are advancing 5G and 5G Advanced, developing network APIs that open connectivity to the global developer ecosystem, and applying automation and AI to make networks more intelligent, efficient, and resilient. Ericsson was the first company to launch live 5G networks on five continents, and our 5G platform is now commercially live in 150+ networks across 60+ countries. We also support more than 36,000 enterprise customers, enabling secure, high-performance connectivity for industries such as manufacturing, aviation, logistics, utilities, and public safety, where reliability and performance are mission critical. Innovation is central to how we work. Ericsson has approximately 28,000 employees in research and development, backed by one of the strongest intellectual property portfolios in the industry with 60,000+ granted patents. Our engineers, researchers, and technologists work across 100+ global R&D sites, helping define how networks evolve and how digital infrastructure is built for the long term. As the world moves toward a mobile-first, AI-powered, and cloud-driven future, connectivity becomes the foundation for digital transformation across every industry. Ericsson is building that foundation, shaping the future of digital connectivity through technology that operates at global scale and supports real-world impact, today and for what comes next.
Why Work With Us
Ericsson is a place for people who want to work on technology that powers everyday life. You’ll contribute to large-scale systems used every day, tackle complex challenges in live environments, and keep developing your skills and career in your own vision.
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Employees engage in a combination of remote and on-site work.
Ericsson adopts a hybrid work model globally because we know balance matters. Sometimes things are better in real life. Other times we can be more productive at home. Our hybrid approach gives you the best of both worlds.
