Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
Salary Range$117,200.00 - $193,400.00Responsible for handling day to day Identity and Access Management production support and infrastructure maintenance activities. Activities include timely application and data provisioning activities. Reviewing servers and applications performance metrics to identify bottlenecks, address issues and enhance efficiency. Works across organization with diverse engineering teams and lines of business to quickly troubleshoot, identify and resolve business impacting incidents. Remains organized, focused and cool-headed while working under immense pressure. Participates in 24/7 critical applications support occasionally working after hours and weekends to implement changes or troubleshoot and resolve issues. Possesses great communication skills (written and oral) handling sometimes difficult conversations with customers. Ability to multi-task in an environment of changing priorities
This position requires a technical, self-driven, self-learning, people-oriented individual that will thrive under quickly changing challenging situations.What Will You Do?
- Provide production support to various Web Access Management services supported by IAM, including, OKTA, SiteMinder, Access Gateway, LDAP Directories, Profile Abstraction data provisioning, SSO certificates renewal, MFA
- Provide production support for Identity Management services supported by IAM including Sailpoint IIQ, SailPoint nightly batch processes checkout, SailPoint Self Service support, SailPoint Certifications
- Setup and support Autosys batch jobs.
- Provide support for all Identity & Access Management services by setting up changes, resolving incidents, investigating problems, and completing service requests.
- Coordinate and communicate LOB impacting changes at cross LOB meetings.
- Implement changes during application change windows adhering to ECRM guidelines.
- Working experience of Identity & Access Management skills like OKTA, CA SiteMinder, CA Access Gateway, SailPoint IIQ,
- Working experience of Windows Server and Linux Operating Systems
- Working experience of server administration and usage of remote admin tools
- Good knowledge of LDAP server installation, configuration and directory support
- Good knowledge of SQL commands
- Good knowledge of F5(Load balancer), DNS, DHCP, & IP configuration
- Good knowledge of IIS
- Working experience of Active Directory/AD LDS
- Experience with Service Now
- Good to have scripting knowledge like Perl/Shell/Powershell or any other scripting knowledge.
- Bachelor’s degree or its equivalent in work experience.
- Two years of programming/development experience.
- Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
- Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
- Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
- Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
- Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.
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What We Do
Travelers provides insurance coverage to protect the things that are important to you – your home, your car, your valuables and your business. We have been around for more than 165 years and have earned a reputation as one of the best property casualty insurers in the industry because we take care of our customers, agents, brokers, communities and each other.
Every day, our approximately 30,000 employees and 13,500 independent agents and brokers in the United States, Canada, the United Kingdom and Ireland help provide peace of mind to our customers.
Our expertise and focus on innovation have made us an industry leader and the only property casualty company in the Dow Jones Industrial Average. Our history of advancements has propelled our company, and our industry, to deliver higher standards – from writing the first auto and space travel policies to founding the Travelers Institute for public policy and launching a hybrid car discount.
By minimizing risk, preventing loss and helping our customers prepare for the unknown, Travelers’ comprehensive products and services enable individuals and businesses to feel confident and secure about the future.
