At Stryker, this role puts you at the center of financial operations, where your expertise directly impacts customer satisfaction and cash flow performance. You will play a key role in resolving complex invoice disputes while driving continuous improvements across processes. Join a collaborative and fast-paced environment where your contributions help shape efficient and scalable finance operations.
What you will do
Investigate and resolve customer invoice disputes by gathering relevant data and delivering accurate, policy-aligned solutions
Engage with customers via phone and email to obtain missing information and accelerate dispute resolution timelines
Record and track dispute activities in systems, ensuring full ownership until final resolution
Create and process credit and debit notes in ERP systems to correct financial discrepancies
Handle complex disputes independently and support junior team members in resolving escalated cases
Collaborate with cross-functional teams (Collections, Customer Experience, Pricing, Sales, and Master Data) to eliminate recurring issues
Analyze root causes and implement corrective actions to reduce dispute volumes and improve process efficiency
Achieve and exceed KPIs such as response time, productivity, and reduction of aged disputes while contributing to team performance
What you will need
Required
Minimum 3 years of experience in I2C, O2C, or customer service with dispute resolution responsibilities
Bachelor’s degree in Business Administration, Finance, Accounting, or related field
Fluent English and French (written and spoken)
Experience with ERP or collection systems (e.g., SAP, Oracle, or similar)
Advanced proficiency in Microsoft Office tools
Preferred
Experience in shared services or international finance environments
Skills Required
- Minimum 3 years of experience in I2C, O2C, or customer service with dispute resolution responsibilities
- Bachelor's degree in Business Administration, Finance, Accounting, or related field
- Fluent English and French (written and spoken)
- Experience with ERP or collection systems (e.g., SAP, Oracle, or similar)
- Advanced proficiency in Microsoft Office tools
- Experience in shared services or international finance environments
Inari Medical Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Inari Medical and has not been reviewed or approved by Inari Medical.
-
Fair & Transparent Compensation — Pay is considered competitive for many roles, with employees described as 'extremely happy' with total compensation including pay, stock, equity, and benefits. Feedback suggests above‑average salary levels across departments contribute to strong pay sentiment.
-
Healthcare Strength — Benefits include comprehensive medical, dental, and vision coverage, with 100% employer‑paid premiums for employees cited in multiple descriptions. Additional options like critical illness, accident, hospital indemnity, and wellness programs reinforce the healthcare offering.
-
Leave & Time Off Breadth — Time off is characterized by unlimited PTO, cited as a top benefit by employees. Paid holidays and flexible hours are also referenced, expanding the range of time‑off options.
Inari Medical Insights
What We Do
Inari Medical, Inc. is a commercial-stage medical device company focused on developing products to treat and transform the lives of patients suffering from venous diseases.
