Human Resources Supervisor

PALMPAY is a Pan-African fintech company currently operating in Nigeria, Tanzania, Ghana and Kenya and expanding to other markets, including Egypt and South Africa. We’re reinventing the payments experience by making it easy and reliable for everyone to transfer money, pay bills and shop online.

We are looking for an HR Supervisor who will be responsible for growing and supervising the Human Resources team's day-to-day operations to ensure high productivity. The ideal candidate will be involved in HR practices, such as the recruitment process, benefits administration, training, conflict resolution, and other operational tasks needed.

The ideal candidate is well-versed in best HR practices, familiar with company procedures, and has sound labor law knowledge. You should also have excellent administrative skills, easily communicate with staff at all levels, and experience working with HR Information Systems, Application Tracking Systems, and different LMS solutions. An exceptional HR supervisor should be observant and proactive. You should be familiar with the finer workings of the company, but never lose sight of the big picture.

Duties and Responsibilities:

• Conducting interviews, recruiting, and vetting new staff.
• Arranging training sessions with all new hires and refresher workshops for existing employees.
• Serve as an advisor to other staff members regarding internal HR policies and relevant external regulations.
• Work with top management to assess the organisation's hiring needs.
• Manage the recruitment team in all phases of the hiring process and assist with posting job ads, conducting interviews, shortlisting candidates and onboarding new employees as needed.
• Oversee compensation evaluations, benefit audits, and diversity planning.
• Identifying and addressing employee requirements regarding performance issues, training, and career growth.
• Assist line managers in the performance appraisal process, such as scheduling meetings and filling out the performance appraisal forms.
• Performing various administrative tasks and accurately processing paperwork.
• Support compliance with all relevant local, state and federal legislation.
• Perform other tasks as assigned by top management.

Requirements:

• Bachelor's degree in Human Resources, Business Administration, or similar fields.
• At least three (5) years of experience in Human Resources, with preferably two (2) years in a managerial or supervisory role.
• A well-recognized professional certification will be an added advantage.
• In-depth knowledge of HR practices, administration and HR/labour laws.
• Relevant experience in performance management and employee engagement.
• Excellent written and verbal communication skills.
• Competency in Microsoft Office Suite, business management and presentation tools.
• Excellent administrative skills.

Other Skills:

• Strong analytical/problem-solving skills.
• Exceptional organizational, prioritization, decision-making, and planning skills
• Ability to work collaboratively with all business units across the company
• Teamwork and collaboration skills
• Project management skills.