About this opportunity:
We are looking for a Data Center SME to join our Infrastructure Operations team in Lagos. In this role, you will work on-site in the data center environment to resolve incidents, install and commission hardware, perform structured cabling tasks, and ensure smooth daily operations.
This opportunity is ideal for a hands-on engineer with strong technical skills, a detail-oriented mindset, and the ability to work independently in fast-paced operational environments. You will collaborate with a small, experienced team across Nigeria and the Middle East and support additional infrastructure projects within the region.
What you will do:
• Resolve incidents and service requests directly on-site in the data center• Troubleshoot hardware, link, and connectivity issues• Install and commission compute and network racks• Perform fiber and copper cable laying, termination, labeling, and dressing• Conduct site audits and prepare accurate operational reports• Perform data center power testing and ensure safe handling procedures• Execute technical surveys and support floor dimensioning• Manage on-site spare parts, asset tracking, and inventory reporting• Update work logs in ticketing tools and meet agreed SLAs• Escalate abnormal or critical situations to the central project team• Collaborate with customers, vendors, and internal teams to resolve issues• Provide remote support to other engineers when needed• Support additional data center-related projects within the region
What you bring:
• Proven hands-on experience with fiber and copper cable laying, termination, labeling, and dressing• Strong troubleshooting skills for hardware, links, and connectivity issues• Practical knowledge of data center power testing and safe power handling• Experience with spare-parts and inventory management, including accurate reporting• Ability to accurately follow Method of Procedure (MOP) instructions• Minimum 3 years of experience in Data Center operations• Minimum 5 years of experience in telecom or IT infrastructure• Good understanding of IP networking fundamentals
• Clear and professional communication skills• Strong attention to detail and precise reporting abilities• Ability to work confidently and independently with minimal supervision• Customer-oriented mindset and professional behavior• Team spirit and reliability.
Why join Ericsson?
At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: Nigeria (NG) || Lagos
Req ID: 777264
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What the Team is Saying
What We Do
Ericsson builds the digital connectivity the world relies on. Our technology underpins the mobile networks, platforms, and systems that billions of people, businesses, and societies depend on every day.
We are a global leader in communications technology, delivering mobile network infrastructure, cloud software, and wireless connectivity solutions for service providers and enterprises worldwide. Our networks support connectivity across 180+ countries, helping power everyday communication as well as critical digital services at global scale.
Connectivity has evolved far beyond consumer mobile use. Today, nearly 80% of the world’s population accesses the internet via mobile networks, and Ericsson is helping shape what comes next. We are advancing 5G and 5G Advanced, developing network APIs that open connectivity to the global developer ecosystem, and applying automation and AI to make networks more intelligent, efficient, and resilient.
Ericsson was the first company to launch live 5G networks on five continents, and our 5G platform is now commercially live in 150+ networks across 60+ countries. We also support more than 36,000 enterprise customers, enabling secure, high-performance connectivity for industries such as manufacturing, aviation, logistics, utilities, and public safety, where reliability and performance are mission critical.
Innovation is central to how we work. Ericsson has approximately 28,000 employees in research and development, backed by one of the strongest intellectual property portfolios in the industry with 60,000+ granted patents. Our engineers, researchers, and technologists work across 100+ global R&D sites, helping define how networks evolve and how digital infrastructure is built for the long term.
As the world moves toward a mobile-first, AI-powered, and cloud-driven future, connectivity becomes the foundation for digital transformation across every industry. Ericsson is building that foundation, shaping the future of digital connectivity through technology that operates at global scale and supports real-world impact, today and for what comes next.
Why Work With Us
Ericsson is a place for people who want to work on technology that powers everyday life. You’ll contribute to large-scale systems used every day, tackle complex challenges in live environments, and keep developing your skills and career in your own vision.
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