Our Opportunity:
Chewy is looking for a HR Specialist to join our HR Shared Services Team based in Plantation, Florida. This role is responsible for data entry into our HCM system and the integrity of the data. You will partner directly with HRBPs and Managers to ensure pay details and timesheets are correctly entered in HR systems and accurately paid. Our goal is a defect-free pay experience for every Team Member every week - our Pay People Perfectly initiative.
Our Opportunity
Chewy is seeking a detail-oriented HR Specialist to join our HR Shared Services Team in Plantation, Florida. In this role, you will ensure the integrity of data within our Human Capital Management (HCM) system, supporting critical HR processes such as pay changes, promotions, hires, terminations, and transfers. Your work will directly contribute to our "Pay People Perfectly" initiative, striving for a flawless pay experience for every team member each week.
What You'll Do
- Support weekly (hourly) and bi-weekly (salaried) payroll for over 18,000 team members across multiple sites using Workday and UKG Timesheet software.
- Audit, enter, and update payroll records including terminations, job changes, benefit deductions, compensation, department transfers, and more.
- Review entries to ensure payroll accuracy before submitting records to the Payroll Team.
- Process retroactive pay adjustments as necessary.
- Manage attendance records and update current and retrospective timesheets.
- Maintain confidentiality and protect payroll information and team member data.
- Collaborate with external vendors, such as Experian, to support unemployment claims, WOTC, and verifications.
- Collect and submit documentation for legal requests, including payroll data and HR records.
- Develop, update, and maintain Standard Operating Procedures (SOPs), job aids, and other reference materials to optimize HR operations.
- Complete Personnel File request, Medical Support Notices and HIPPA Reporting.
- Resolve cases through ServiceNow, our case management system.
- High School Diploma or GED required; Bachelor's degree or equivalent experience preferred.
- Minimum of 2 years of payroll/benefits experience, ideally handling payroll for 500+ hourly employees.
- Proficiency in Microsoft Office, especially Excel.
- High attention to detail with strong problem-solving skills.
- Excellent written and verbal communication skills.
- Strong customer service orientation, with professional interaction across all organizational levels.
- Ability to multi-task and thrive in a fast-paced, evolving environment.
Bonus Qualifications
- Experience with Workday, UKG Pro WFM for Time & Attendance, or ServiceNow.
- Familiarity with federal, state, and local labor laws and tax regulations.
What you'll do:
- Audit timesheets and pay-related data, enter or update team member records
- Process retro pay adjustments as applicable
- Respond to and resolve pay inquiries in timely manner
- Partner with external vendor to provide details on our unemployment claims
- Provide VOI/VOE when appliciable
- Support responses for Worker Opportunity Tax Credit
- Gather documentation, payroll data, HR Records for legal requests
- Complete Medical Support Notices and benefits enrollments
- Complete ServiceNow cases (HR case management
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
What the Team is Saying
What We Do
Who We Are Chewy is where pet parents find everything they need for life with pets, from food to fun to pharmacy. We make pet care easier, more informed, and more joyful through fast, reliable delivery and award-winning 24/7 Customer Care, including access to pet health support when it’s needed. Founded in 2011, Chewy combines the convenience of online shopping with a high-touch, personalized experience built around the real moments of pet parenthood. Our Mission Chewy’s mission is to be the most trusted and convenient destination for pet parents and partners, everywhere. What We Do We support pet parents through the highs, lows, and everyday moments of the pet parenting journey with: • Pet food, treats, and daily essentials • Supplies for dogs, cats, fish, birds, reptiles, equine, and small pets • Pharmacy and veterinary services, including prescriptions and medications • Pet wellness and health products • Autoship for convenient recurring deliveries • Chewy+, our premium membership offering exclusive savings, faster delivery, and personalized pet care benefits • 24/7/365 customer support from knowledgeable, pet-loving experts What Makes Chewy Different Chewy is known for industry-leading service, deep personalization, and our customer-obsessed culture. We combine trust, convenience, and care, and pet parents come to us for: • Exceptional customer care • Human- and pet-centered product and experience design • Fast, dependable fulfillment across a nationwide operations network • A mission-driven culture built on empathy, trust, and passion for pets Our Culture Chewy’s culture is built for people who thrive on ownership, innovation, and impact. We value curiosity, creativity, and continuous improvement across all our teams. We empower Team Members—our Chewtopians—to learn, grow, and unleash their full potential in a collaborative, supportive, mission-driven environment. How We Work Chewy’s Operating Principles guide how we think, innovate, collaborate, and execute. These principles shape our character, decision-making, and approach to delivering results while connecting our people and culture in support of our mission. Where We Work Chewy headquarters: Plantation, FL, and Boston, MA Additional hubs: Bellevue, WA, and Minneapolis, MN
Why Work With Us
Why You Should Work at Chewy Chewy is a unique, fast-growing e-commerce and tech leader where builders, creators, and problem-solvers shape the future of pet care. Our teams drive innovation in a mission-driven culture that creates real impact for pets and the people who love them.
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Employees engage in a combination of remote and on-site work.
