At First PREMIER Bank and PREMIER Bankcard, we’ve created a culture that emphasizes personal success, respect, health, and wellness, fun and giving back. This is an environment where you will be rewarded, valued, and celebrated for your hard work.
We offer a robust and expanded package of health benefits, incentives, paid time off and growth and career advancement opportunities. We celebrate our employees and show our appreciation with private concerts, outdoor bashes, cash and car giveaways and more! See some of our epic celebrations and employee recognitions.
Considered one of the nation’s strongest financial organizations, we’ve achieved our success by embodying the views and values of The PREMIER Way. From our CEOs to the newest hires, we all follow these shared views and values to guide us on how to treat our customers, co-workers and communities. The PREMIER Way also serves as a roadmap on how to be successful inside and outside of the workplace. We believe in investing in our employees, their families and our communities.
Job Description:
Location: Sioux Falls, SD
Job Status: Full-Time
Shift: Monday - Friday 8:00 AM to 5:00 PM
Company: PREMIER Bankcard
About the Role
Supports a variety of Human Resources (HR) administrative processes and tasks including employee recordkeeping, recruitment and basic accommodations. Often handles sensitive employee and company information, which requires a high level of professionalism and confidentiality. Assists with audits, surveys, reporting, compliance and regulatory requirements.
Job Duties and Responsibilities
- Serve as a trusted partner to assist with any aspect of the employee life-cycle, including recruitment, general benefits and leave questions, onboarding or offboarding processes as well as special projects, as assigned.
- Complete HR data processing tasks as directed.
- Resolves inquiries from internal or external customers by providing information on policies and/or procedures, referring the most complex issues to dedicated subject matter experts within HR.
- Initiate and monitor the administration of all employment processes to ensure that all processes are completed accurately, efficiently, and on time.
- Develop knowledge and understanding of the organization's policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to those standards. Obtain authorization from a supervisor or manager for any exceptions from mandatory procedure.
- Validate and input employee compensation data to ensure the accurate and efficient delivery of payroll services; research and resolve compensation related issues.
- Reconcile employee information when needed.
- May be asked to facilitate new hire orientation.
- Ensure regulatory compliance and internal practices and policies are adhered to.
Skills and Qualifications
- Ability to utilize standard office equipment and standard software packages to support business processes.
- Study data that is collected to assist in compiling reports that will help in decision-making. Typically works with guidance.
- Ability to plan, organize, prioritize, and oversee job responsibilities to efficiently meet objectives.
- Must be able to express ideas, request actions, formulate plans, & policies by means of clear and effective verbal communications.
- Acquire, organize, protect, and process data in order to fulfill business objectives.
- Ability to foster and maintain strong professional relationships with internal and external customers.
- High school degree, or equivalent is required.
- Minimum of 1-2 year of customer service experience.
- General Human Resources experience strongly preferred.
- Basic computer skills required. Microsoft Office experience preferred.
- Knowledge of HRIS systems experience preferred.
Competitive Benefits Package
- Full medical benefits for 20+ hours/week
- FREE dental and vision coverage
- Generous time off plans including PTO, Sick Pay, and Bonus Days
- 401(k) – dollar-for-dollar match up to 5% of total compensation
- Special discounts and offers for events at the Denny Sanford PREMIER Center
- Employee Wellness Program
- Paid Community Volunteer Hours - PREMIER averages 30,000 hours per year
- Fun Employee Parties
Our Culture
- We have an emphasis on personal success, respect, health, wellness, fun and giving back
- Employees are rewarded, valued, and celebrated for hard work.
- Career advancement opportunities is a way PREMIER leaders show they care.
- Appreciation is shown through concerts, outdoor bashes, cash, car giveaways and more.
Skills Required
- High school diploma or equivalent
- 1-2 years of customer service experience
- Basic computer skills
- General human resources experience
- Microsoft Office experience
- HRIS systems experience
What We Do
First PREMIER Bank and PREMIER Bankcard are considered one of the strongest financial organizations in the nation. We’ve achieved our success by embodying the views and values of The PREMIER Way. Our customers are the number one reason we exist. Our employees are our most valuable resource, and serving others is our foundational core. We are an American Banker Magazine’s “Best Banks to Work For”, one of the top 15 issuers of Mastercard® credit cards and believe in always doing what’s right for our employees, customers and communities. We are active supporters of more than 700 charities and non-profits. Our employees also contribute over 30,000 hours of community service annually. Member FDIC. Equal Housing Lender. AA/EOE. About First PREMIER Bank First PREMIER Bank is a Sioux Falls-based financial industry leader with nearly $3 billion in total assets. We serve our local, regional and national clients with pride and personal customer care. First PREMIER is consistently ranked as a top-performing bank for asset size by the American Banking Association’s Banking Journal. Most recently, we were named the Best Performing Large Community Bank in the Nation by S & P Global Market Intelligence. About PREMIER Bankcard Second chances are our first priority. As the 12th largest issuer of Mastercard® credit cards, we're proud to have millions of cardholders nationwide - good people who may have had less-than-perfect credit and need someone on their side. Along with a second chance, we also provide award-winning U.S. based customer service and are the recipients of three silver and three bronze Stevie Awards for customer service (Contact Center of the Year, Customer Service Dept. of the Year, Most Valuable Response by a Customer Service Team.)
