Human Resources Operations Specialist

Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. More than 11,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as a Human Resources Operations Specialist at Marsh McLennan Agency (MMA).

MMA provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 200 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh (NYSE: MRSH).

Applicants must be within driving distance to our Alpharetta, GA office to be considered for this role and have the ability to commute to the office a minimum of three days per week.

A day in the life.

As a Human Resources Operations Specialist, you will:

• Manage HR systems and databases, ensuring accurate and up-to-date employee records, compliance with data protection regulations, and timely reporting.
• Develop an innovative and impactful operations function within HR.
• Support and organize inclusive team and social events to build a strong culture.
• Process employee data change tracking, colleague transfers, and maintain accurate employee files and documentation.
• Support the design, monitor, and improve HR processes, policies, and technologies.
• Assist with backing up payroll administration which includes processing, ensuring accuracy, compliance, and timely execution.
• Serves as the super-user for all HR Systems; runs the appropriate reports and pulls team member data when needed.
• Support HR team with system training, troubleshooting, and user support to ensure efficient use of HR systems and tools.
• Support HR policies and procedures change, ensuring alignment with legal requirements and best practices, and communicate updates to employees as needed.
• Support HR projects and initiatives, such as performance management and employee engagement by providing administrative and operational assistance.
• Conduct quarterly audits of HR data and processes to identify and address discrepancies, inefficiencies, and areas for improvement.
• Assist with HR reporting and analytics, compiling data, generating reports, and analyzing trends to support decision-making and strategic planning.
• Manage HR communications across the organization to ensure clarity and alignment with HR initiatives.
• Occasionally assists the Senior Leadership Team with ad hoc request.
• Serve as a point of contact for employee inquiries, providing information, guidance, and support on HR policies, procedures, and programs.
• Develop and oversee the planning, coordination, and management of the summer internship program.
• Facilitate and manage internal and external colleague transfer processes.

Our future colleague.

We’d love to meet you if your professional track record includes these skills:

• Bachelor’s degree in human resources, Business Administration, or related field.
• 2+ years of experience in HR operations, HR administration, or a similar role.
• Proficiency in HR systems and software, such as HRIS, payroll, and benefits administration platforms.
• Strong attention to detail, organizational skills, and ability to manage multiple tasks and priorities.
• Excellent communication and interpersonal skills, with the ability to work effectively with employees at all levels.
• Knowledge of HR policies, procedures, and compliance requirements.
• SHRM certification or HR-related certifications a plus.

We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside our organization. We’ve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work. 

Some benefits included in this role are:

• Medical, dental and vision insurance
• 401K and company match program
• Company-paid life and disability
• Generous paid time off programs
• Employee assistance program (EAP)
• Volunteer paid time off (VTO)
• Career mobility
• Employee networking groups
• Tuition reimbursement and professional development opportunities
• Charitable contribution match programs
• Stock purchase opportunities

To learn more about a career at MMA, check us out online: http://marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3Qpcjmw

Follow us on social media to meet our colleagues and see what makes us tick:

• https://www.instagram.com/lifeatmma/
• https://www.facebook.com/LifeatMMA
• https://twitter.com/marsh_mma
• https://www.linkedin.com/company/marsh-mclennan-agency/

Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan and its affiliates are

EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

#MMASE