Human Resources Operations Specialist

At The New York Foundling, we trust in the power and potential of people, and we deliberately invest in proven practices. From bold beginnings in 1869, our New York-based nonprofit has supported hundreds of thousands of our neighbors on their own paths to stability, strength, and independence.  We help children and families navigate through and beyond foster care. We help families struggling with conflict and poverty grow strong. We help individuals with developmental disabilities live their best lives, and we help our neighbors access quality health and mental health services—core to building lifelong resilience and wellbeing. Together, our interrelated programs provide a whole-person, whole-family, and whole-life approach that unlocks solutions for a lifetime.

The HR Operations Specialist ensures the efficient handling of HR-related administrative processes, supporting both compliance and operational effectiveness. This position enhances the organization's ability to provide seamless human resources support, contributing to overall organizational efficiency and employee satisfaction.

• Ensure timely and accurate employment related documentation and compliance to promote good brand and employee satisfaction [E.g. provide verification letters within 3 days of request. Respond to unemployment claims and coordinate witnesses and documentation for hearings. Submit all 15 day suspension PCNs]
• Provide responsive and effective front line HR support to ensure a positive employee experience and operational efficiency. [E.g. Answering HR mainline calls, responding to emails, and printing employee IDs]
• Process HR transactions and employee rewards for payment and ensure accurate expense coding and timely submission to ensure financial management of HR business transactions. [E.g. Process invoices within14 business days of receipt. Submit all employee reimbursements with proper documentation, Reconcile credit cards monthly]
• Monitor and manage HR supplies to equip employees with the tools needed and a comfortable working environment [Manage and order office and kitchen supplies, maintaining appropriate inventory levels.]
• Establish and maintain an effective internal audit process to ensure operational and regulatory compliance and update compliance records accordingly. Escalate any findings to HR leadership for appropriate follow-up or action.
• Effectively plan, execute and monitor discretionary projects to improve efficiency and support long-term strategic goals while staying within time constraints.
• Ensure timely and accurately handling of arrest notifications to support compliance and appropriate HR action. [Monitor daily, ensure all relevant information/documents are stored electronically, notify the appropriate HRBP and AVP within 24 hours of receiving a notification.]
• Update HR Dashboard on a monthly basis with key performance metrics including employment verifications, referral bonuses, unemployment claims to provide timely insights into workforce activity and compliance.

The New York Foundling is committed to attracting and retaining a diverse employee population, the Foundling will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.

• Bachelor's degree required, minimum of 2 years experience in an administrative support role
• Strong attention to detail and time management skills.
• Ability to maintain confidentiality and handle sensitive information.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook)
• Strong written and verbal communication skills