- Excellent written and verbal communication skills
- Minimum 10 years of HR operations manager role - hire to retire cycle and payroll management
- People's person to connect with employees and resolve their issues
- Comfortable in using technology tools
Role
- Designing and implementing company’s HR policies
- Setting objectives and goals for the team and also track progress
- Monitoring the company’s HR systems as well as databases
- Addressing employees’ queries (e.g. on compensation and labor regulations)
- Guiding staff and management of company’s HR policies and regulations
- Oversee our payroll and performance evaluation systems
- Design company policies and procedures
- Review and update our employment contracts and agreements
- Prepare budgets by department
- Track key HR metrics like cost per hire and retention rates
- Manage internal communication projects (like job satisfaction surveys)
- Measure the effectiveness of our benefits programs and recommend improvements
- Coordinate employee training and development initiatives
- To track the inhouse headcount and prepare the backups and backfills.
- To conduct the entry and exit interviews, Induction and other employee grievance meetings as required.
Requirements
- Master’s degree in Human Resources Management or a relevant field
- Prior experience as an HR Manager, HR Operations Manager or a similar role
- Experience with MS Office and Human Resources Management Systems
- Experience of designing compensation and benefits programs
- Ability to design and implement fair and clean company policies
- Excellent decision making and analytical skills
- Strong verbal as well as nonverbal communication skills
- Exceptional team management and organizational skills
- Ability to take quick decisions while working in a fast paced environment
Top Skills
What We Do
Gigmo Solutions Pvt. Ltd has been founded with the aim to make customer support substantially more efficient with the use of Gig economy and Artificial intelligence.
Gigmo has built a technology platform, Gigmos, that enables us to onboard sharp and motivated Gig workers from anywhere in the world. The platform ensures top quality candidate onboarding by putting every potential candidate through rigorous testing and ID validation process. Once onboarded, we have these people available on-demand on Gigmos platform.
Gigmo Solutions is developing AI based conversational bots that will work in synergy with Gig workers, wherever needed – making Gigmos platform first ever hybrid platform (Human Intelligence + Artificial Intelligence) to use conversational bots and humans in perfect harmony to achieve our mission.
