Gigmo Solutions
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Recently posted jobs
Artificial Intelligence • Software
Manage operational data for engineer performance, productivity, attendance, SLAs, payouts, and business KPIs. Prepare recurring MIS reports, dashboards, and trackers; write SQL queries; clean, reconcile, and validate large datasets; resolve discrepancies; validate payout calculations; and provide data-driven insights to Operations, Finance, Workforce Management, and leadership teams.
Artificial Intelligence • Software
Own workforce planning, client account support, operational performance management, data analysis, and cross-functional project delivery. Responsibilities include forecasting capacity, managing SLAs and commitments, preparing executive reviews, improving operational metrics and SOPs, building dashboards and unit-economic analyses, identifying account growth opportunities, and launching new clients or service lines. The role partners closely with the CEO and is intended to develop into functional, account, or P&L leadership.
