Jobs at Gigmo Solutions

Leads Microsoft 365 technical support operations, developing processes, strategies, and continuous improvement initiatives. Manages teams, productivity, performance, retention, onboarding, complex changes, risks, and stakeholder communication. Handles client relationships, presentations, MBRs and QBRs, while aligning team goals with organizational strategy and supporting management trainees.

Manage IT infrastructure, desktop systems, networks, applications, user accounts, and technical support operations. Troubleshoot hardware, software, access, and system issues; maintain documentation and reports; monitor logs; deploy new solutions; and coordinate with internal teams and clients. The role also requires leading an IT support team, ensuring secure and reliable systems, minimizing downtime, and providing technical recommendations.