Human Resources Operations Generalist

Role and Scope of Position:
Coordinates and supports the HR function as needed. Prepares records, reports, letters, and other documents. Assists with new hire orientation, troubleshooting, problem solving, and supports projects and activities within HR. Prepares reports and conducts analysis.

Essential Functions: 

• Coordinates and supports the HR function as needed.  Prepares records, reports, letters, and other documents.  Assists with new hire orientation, troubleshooting, problem solving, and supports projects and activities within HR.  Prepares reports and conducts analysis.
• Coordinates and provides administrative support for the daily operations of the HR Department including Benefits, Talent & OD, Compensation, HR Consulting, Diversity & Inclusion, Employee & Labor Relations, and HR Operations & Service Delivery
• Assists in the administration of all HR activities, programs, policies, procedures, processes and systems
• Utilizes HR knowledgebase and technical tools required to support needs of the HR organization
• Supports new hire orientation
• Prepares reports and conducts analysis in support of HR initiatives, programs, processes and filings
• Operates office machinery, e.g., computers, copiers, faxes, etc.
• Ensures that the HR Department requirements for administrative support are met and undertaken efficiently and professionally including handling mail, ordering supplies, maintaining equipment, arranging meetings, coordinating logistics, etc.
• Contributes to the maintenance of employee records and files ensuring compliance with all legal requirements; satisfies related inquiries from HR customers
• Analyzes work processes, recommends actions, and with manager’s approval and direction, implements strategies to enhance procedures/systems for improved workflow and office efficiency
• Enhances department and organization reputation by accepting ownership for resolving new and different requests and exploring opportunities to add value
• Performs various HR tasks including working on special projects as assigned and providing general assistance to all levels of HR staff
• Provides superior customer service

Technical Knowledge/Skill/Education/Licenses/Certifications:

Technical Knowledge/Skill: 

• Strong attention to detail, organized, analytic ability, problem solving, troubleshooting and follow-up skills
• Ability to successfully handle multiple tasks and changing priorities.
• Must maintain an attitude of strict customer confidentiality and sensitivity at all times in all situations.
• Adept at technology including Microsoft Office Suite (Word, Excel, PowerPoint).

Education:    

• High School Diploma
• Bachelor’s degree in Human Resources, Psychology, or related discipline preferred       

Experience:    

• Minimum of three (3) years of HR or related business experience
• Demonstrated skill in developing solutions, teamwork and embracing technology

Licenses & Certifications: 

• None

Working Conditions:

• Must be available to work emergency restoration assignment as required.
• Must be available to travel between MA/CT/NH as necessary.

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Compensation and Benefits:

Eversource offers a competitive total rewards program. Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive. The annual salary range for this position is:

$66,160.00-$73,510.00

Worker Type:

Regular

Number of Openings:

1

Emergency Response:

Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment.  This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location. 

EEO Statement:

Eversource Energy is an Equal Opportunity and Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.

VEVRRA Federal Contractor